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    Marriott Syracuse Downtown

    3.3 (151 reviews)
    Open Open 24 hours

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    Venue rental

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    Amber G.

    Beautiful hotel. Restaurant located inside the hotel, and Irish pub. Salt City Market is right across the street with lots of international foods. Need old fashioned doors and wood work. My only complaint was that my AC unit didn't work. It's about 67 degrees outside but was 76 in my room. I had the unit on AUTO and tried ON, it was set 66 and just wouldn't come down. (Not that I need my room cooler than 70, but was just trying to get it to cool down at all)

    Colette H.

    Amazing! I've been here many times for events, weddings, etc. but this was my first time staying here. I absolutely loved it! Check in was very easy. Parking is a bit tricky here. They have 30 minute parking in front of the main door. The Marriott owns a nearby parking garage that isn't connected to the hotel. I wish it was connected to the hotel. It is two blocks away; the elevator was broken and the garage was dimly lit. Other than that, the staff here was very friendly and helpful. They were able to answer my questions and give me ideas of what to do in the area. There are two restaurants on the main floor of the hotel. One is a breakfast place; the other is a sports bar. Across the street, you can also find the Salt City Market, which has lots of shops, food options, coffee, a market and a bar. The rooms here were up to date, cozy and mostly quiet. I was here on a holiday weekend, so it was a bit busy and there were a lot of other people in the hotel. It is one of the best places to stay in CNY though. I will definitely be back! I highly recommend this place.

    Molly R.

    Attended a wedding here. The venue was beautiful and service was spectacular. Food and beverages were tasty too!

    Angie H.

    The front desk people were just ok, no really customer service. We had paid for a higher level room and my profile is set to be away from the elevators yet we were on floor 4 and right across from the elevator. The rooms are ok, a little on the small side. And they must think everyone is 6ft or taller. The toilet, the sink vanity, the mirror on the side and especially the shower head and shampoo/conditioner dispensers are for tall people. And why would you not have the shower open closer to the on/off handle to the shower?? It is a cool older building! Love the doors to the rooms, would be nice if they provided a little info about what ventilate room meant (just for historical references). The only real plus is the water gets warm quick and the water pressure is good. The sliding door to the bathroom would start to slide open a few minutes after you entered. The set up is a little wonky. They have the mini fridge, a big chair and a very heavy side table (which I would think would be used as a desk or place to eat since there is no other option for either in the room) right in front of the window, so it is hard to open/close the curtain. The housekeeping staff were all nice. The valet staff was amazing! They were very helpful and thoughtful when loading bags. Usually there is some form of complimentary coffee but not here- had to pay for lukewarm warm coffee then tip on top of that! There was a coffee maker in room but no coffee or coffee cups.

    Larry G.

    Its classic colonial style was nice. Everything was in great condition. They had real wood furniture. Not the flimsy fake wood furnishing. The place is classy and just very nice. The doors to the rooms look weird but it was very nice. The only problem was when you sit in the toilet the wall is 1 feet in front of you. And I kept banging my knees on the wood bed when I came from toilet to the bed.

    Nice hallways. Short bellhops.
    Peter D.

    If you're driving to Western New York to try and beat a once-in-a-generation storm, and you don't quiiiiiiiite beat it and need to stop, this is a good hotel to crash in for the night. I had asked my wife to find us a hotel that had a restaurant and a bar (the only things that mattered to me at the time), and was a little skeptical of her choice of the Marriott. I was so pleasantly shocked when we walked inside. This is not your average Marriott. This is the old Syracuse Hotel, and it's gorgeous. They've either kept or restored all the lovely details that they simply do not do anymore when they build. The lobby is massive, and perfect for two tiny girls (and one medium man) who have been cooped up in a car for six hours to run around in. The rooms are well-furnished with nice, Stickley furniture and brand new bathrooms. The Irish pub is attached so you can head over without going out in the weather, and we enjoyed our stay. Drawbacks: 1. Valet is pretty expensive, but only slightly less expensive than "self-park", which really makes valet a no brainer. But I'd rather park my own car, and don't really love getting charged a lot for the privilege. 2. You can't walk in and book a room. The lady at the front desk was unable to take my credit card and ID and get us a room. I had to go sit down 10 feet away, book online, and then come back. This seems silly.

    Two different size curtains
    Mrs. Smith S.

    I idid an overnight stay while my husband was at Crouse Hospital. My stay was pleasant. Workers we're helpful. Room was nice, but with complaints. Both shear curtains in the sitting area were ripped and there was a possible soup - food stain on the rug next to the desk. It was like someone cleaned it up, but never washed the area and the toilet paper mount was broken. I showed issues to housekeeping the next day before I checked out. I did expected better cleanliness for the amount of money I was charged for the room. I was disappointed that Marriotts name was attached. I expected much better from them. Room 709

    Erica O.

    Attended a fundraising event last night for a local canine adoption agency, 2nd Chance Adoptions. The event was in the ballroom, not sure how much renovation had to be done, (from the old Hotel Syracuse, especially being empty for many years) but it was beautiful. Every one of the employees I encountered, whether serving, bartending or cleaning were friendly and helpful and professional. There were 2 nice displays with crackers, cheese, veggies and nuts,etc. Dinner was a very good buffet of salad, two types of pasta with choice of red sauce or Alfredo, a chicken dish, and they carved roast beef and turkey. Everything I ate was prepared very nicely and seasoned well.

    Carpet stain.
    Shaun T.

    A magnificent building from 1922. Marriott restored the former Hotel Syracuse a number of years ago. This would be a flagship building if it could support the size. It looks fantastic but isn't top flight Marriott. Nothing horrible but have to track down a valet, 10 mins to checkout needing a printed receipt with 5 people milling behind counter. Some room carpet stains. BUT I still had a good stay and would go back. Staff is friendly undoubtably.

    Hall.
    Brian W.

    What a great hotel. I was worried at first because self parking seems a bit weird and sketchy, but once I got in the hotel, I was very amazed by the historic rooms. You have to explore the hotel, especially the ballroom on the top floor. The staff was friendly and didn't seem to mind us roaming around at night. The have a little history area one floor up from the lobby. The room was a little small, but comfortable. I will definitely be back next time I pass through Syracuse.

    Seating area of my room
    Jade M.

    Very beautiful hotel and lobby that gives rich, sophisticated, old money vibes. You should expect nothing less from Upstate New York! The rooms were spacious and beautiful and the architecture of the door frames to the rooms was so unique and cool. The door is almost rounded, it's hard to describe but it was definitely beautiful. The location is right downtown, I got the opportunity to walk around a bit, it was beautiful! You're around a lot of businesses and establishments which is good if you have no vehicle. If you're in the area I would definitely consider staying here. I only deducted one star because the bathtub wasn't as clean as I would've liked. It wasn't disgustingly dirty, just some dust that I was able to clean out. Other than that, I loved the hotel and the room!

    Room 902
    Arkadiusz S.

    This hotel located in a building from 1924 is perfectly located in downtown Syracuse. The hotel is within walking distance of many restaurants and historic sites including Clinton Square. It is also within 15 min drive from the airport. My room located on the 9th floor was newly remodeled, clean and cozy. Hotel offers valet parking at $18 / night with in/out option.

    Living room

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    Ask the Community - Marriott Syracuse Downtown

    Review Highlights - Marriott Syracuse Downtown

    Marriott did an absolutely fantastic job renovating this original 1920s Syracuse hotel.

    Mentioned in 2 reviews

    Read more highlights

    Bella Domani Catering & Banquets

    Bella Domani Catering & Banquets

    (12 reviews)

    Bella Domani truly made our wedding unforgettable. From start to finish, their team went above and…read morebeyond for our 185 guests, and we cannot express how thankful we are for their incredible service. We had an outdoor open bar during cocktail hour, and their staff transitioned everything seamlessly into the indoor bar for the reception--our guests didn't miss a beat. The appetizers were delicious, the food was outstanding, and every drink was made perfectly. The well oiled machines and beautifully organization kept the night moving smoothly, and we never once had to worry about a thing. The staff was friendly, attentive, and on top of every detail. So many of our guests complimented the food, the drinks, and the overall service--and we couldn't agree more. Bella Domani exceeded every expectation we had. We are so grateful for everything they did to make our day so special. If you're looking for a venue or caterer that will take incredible care of you and your guests, Bella Domani is the place. They helped create a night we'll remember forever.

    Recently attended a Celebration of Life at this establishment in Syracuse. Easy to find off Taft…read moreRoad, parking is plentiful. Very clean, bathrooms were spotless, and place appeared well kept and modern. Dining Hall was very nice, food hot & fresh, and servers were very gracious, and kind during the service. What really made it exceptional is the service was from 12:00-3:00 but several people arrived late yet the staff still stayed on and took care of them. Two thumbs, thanks so much for the kindness, good food, and clean facility.

    Marriott Syracuse Downtown - hotels - Updated May 2026

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