Our first visit to Down Wind Sports was last summer when we visited Marquette and my son wanted to…read moretry rock climbing. We got connected with an amazing guide for the very next day. My son loved it! While we were there, the staff also gave us some great mountain biking recommendations for the area and told us about their summer climbing camp for kids. This summer, we signed him up for the camp, and we couldn't be happier with our decision. The instructors were outstanding--patient, encouraging, and incredibly skilled at teaching climbing techniques. Most importantly, I always felt my son was safe and well cared for. On the last day of camp, they even opened the store a little late for us so we could pick up some things before we headed home. They really couldn't have been nicer or more helpful. We can't wait to go back!

After the brakes on my bike failed while descending from a mountain, we headed to Down Wind Sports…read more The employee changed the brake pads and offered suggestions for the future. I checked out their fantastic gear while waiting for it to be done. One of the employees, Tom, struck up a conversation with me. He had many suggestions for us while visiting Marquette. We utilized all of his tips throughout our trip. He was genuinely excited to help. If you are visiting Marquette and you need help knowing where to begin do yourself a favor and visit Down Wind Sports.

Much better service compared to MC Sports. The staff were prompt and helpful. We purchased two…read moreKayaks and were in and out. They also price match the other stores ads.

I purchased a kayaking excursion voucher through Uncle Ducky's / Paddling Michigan during a holiday…read morepromotion and later traveled from out of town specifically for this experience, spending additional money on lodging, gas, food, and travel expenses in order to participate. Unfortunately, the experience was extremely disorganized and unprofessional from the moment I arrived. The building was locked, no guide or management staff were present, there was no organized check-in process, and there was absolutely no communication regarding what was happening. Multiple guests were left outside confused and attempting to determine whether the tour was even operating. Company-associated staff eventually arrived but provided no meaningful information until directly prompted. At that point, they stated they were only shuttle drivers and that they had to "figure out what was going on" after the scheduled rendezvous time had already passed. At no point within the first 20 minutes of our rendezvous was there was any clear communication, leadership, organization, or professionalism demonstrated by the company. Considering they're responsible for guiding customers onto Lake Superior, I no longer felt comfortable or safe participating in the excursion and chose not to proceed with 10 minutes remaining until the a scheduled launch time. I attempted to resolve this directly via email since management wasn't present during working hours and present staff couldn't provide a direct way to contact management; however, they refused to issue a refund. The owner instead responded publicly to a review in a defensive manner while claiming an emergency situation had occurred. He even blamed my inability to adapt over his employees vague and unprofessional verbal responses and despite three shuttle drivers being present and not shuttling us to our launch. The issue is the complete lack of communication, organization, professionalism, and reasonable resolution afterward.

Beautiful trip on the lake and we did the 3 hour tour. Shelby was our guide and was great. Busses…read morewere clean and check in was easy. Life jackets were clean, boats were heavily used but perfectly fine. Every employee was nice. No issues at all.

So excited to have a L&M in town now. They have some good deals and the employees are all nice.read more

From the owner: L&M Fleet Supply is a family-owned company serving northern Minnesota, Wisconsin, and Michigan with…read morequality farm and fleet products and trusted local service. We specialize in farm and ranch essentials, outdoor supplies and sporting goods, clothing and footwear, lawn and garden solutions, and automotive needs.

Extremely knowledgeable staff that's not trying to upsell you a penny over what you need, We walked…read morein to drool over top notch gear and even though we didn't buy anything we walked out with a handful of free stickers! Staff was very friendly and were just happy we stopped to look around. It's not often you run into a shop with such a laid back attitude recommend this shop 100% to any level skier/snowboarder looking for advice and the latest tech

We rented three class 1 e-bikes for a day in Marquette, and it was so easy. We called ahead by…read moreabout 15 minutes, and by the time we arrived, our bikes were set up and ready to go. The bikes were great quality - really impressed with the range, level of assist (even on the lowest setting), and actual bike itself. Service was super friendly too, and it was a great value!

Got helmets for the first time. Very knowledgeable folks and have a decent selection.read more

Great service friendly staff will set you up with the right bike. They also had a great…read morerecommendation for local lunch spot in the area.

Lakeshore bike has been the go to bike shop for our family and extended family for years. They have…read moreknowledgeable staff, a great kids bike program, and clear communication. Turn around times are honest and the vibe there cant be beat. Inventory is on par if you want new shorts, pants, tires, seats, grips, or helmets. Grab a local coffee, hit the shop, and then walk across the street to the beach.

It just keeps getting better! I returned to West End Ski & Trail for the indoor trainer and a…read morenot-crash course :^) in how to use it. Jessica was very thorough and set me up with the trainer, a training tire (so you don't eat up your road tire), a riser for the front wheel and a clamp for my phone. I came back a week later because that tire was TOUGH to install (Spencer tackled it in no time, of course). The level of customer service and satisfaction is off the scale. I learn something about my favorite activities and our new area every time that I stop in. The staff genuinely cares that everyone get outside and have some fun. They stock everything that you need and help you get everything set up perfectly.

These folks know bikes, they know snow biking, mountain biking and local trails. Spencer is the…read morelocal go to guy. I bought a Pivot LesFat from him, he steered me right after a few rentals. If you are gonna buy a bike this is the place. I would recommend a friend here.