Just say 'No.' Not entirely sure where to begin on this…read morebecause there is so much to write. Well, there is so much to write about here. We hired ARS to renovate our master bathroom. We were told the job would be approximately 3 weeks to do. We paid half up front & the other half was to be due upon completion of the punchlist items. The job started off great! Prompt on the demo and clean up. Then the problems started... Now, we are not experts in design at all, and they provided one to us for tile selection. Turns out that the tile we chose for our shower floor had to be hand laid, which resulted in poor grout lines in the shower. ARS stated that it was due to the walls not being straight, but they had it down to the studs & could have fixed that initially. Then there was the project manager on our job... He was a new hire and supposedly had a lot of experience. Unfortunately, he had very poor communication skills and did not keep us up to speed on the work. Add in a poor attitude and let's just say that he wasn't easy to deal with. Then there was the bathtub... We were told to use Google image search to find bathtubs we liked. We did & presented the options to our sales guy. After trying to talk us into a different tub, he finally said that he could get the exact tub we wanted. It would be more money, but we were ok with that. So, I sent a confirmatory email (with picture attached) for it. When the tub was delivered, it was not the correct tub. We told them that & they tried to say that it was correct. Even the owner of the company, John Hogan, said it wasn't the same tub when we looked at the picture together. Then there was the shower... It was initially tiled by one of their guys. Unfortunately, the gout lines were not even and the shower floor wasn't even either. Needless to say, my wife wasn't happy. So, they told us it was because of the tile we picked. Again, we had no clue because the designer they gave us didn't let us know, probably because it was her last day when she met with us. So, they redid the shower floor, after getting us another designer. This time, they used their best tile guy. And it was certainly a better job than the first time, no arguments there! But, the grout was still uneven on the floor, even after changing the tile to one that they company said would be easiest to lay. Through all of this they kept saying that our satisfaction was their priority. To whit, the original project manager was fired, the owner of the company was to then be our project manager, but he handed us off to another new hire. This last PM tried his best, but even told us that "It's difficult to come in and try to fix something that wasn't done right in the first place." My thought was, 'I agree! So, why not take it all down & start over?' So, finally after 3 MONTHS of this, ARS comes to my wife & I and states, "Look,we're not gonna be able to make you happy." We settled what was left of our bill and they left the job unfinished. At this point, I am working with multiple subcontrators to finish the job. The sales guy, Jeff, and the second project manager, Fred, were the bright spots. Also, they did a good job on the floor of the bathroom as well.

I originally hired them to just paint my house, however i found out that they also remodel kitchens…read moreand baths. so three projects later, i am very happy with the work. they were on time and on budget!

This is the second time I've used them (or their sister company FD Remodeling)... they did such a…read moregreat job with two of our bathrooms that I got them to redo my kitchen. It's now more modern and has some more practical touches. We're really happy with the process and the result! Very friendly and are fantastic to work with. A+ from us!

I used Zeus for a laundry room / Kitchen overhaul and was very pleased with the result. I was…read moreextremely impressed by how attentive to detail the crew was and how quickly the jobs were done. I was particularly impressed by the tile work and paint job in the laundry room. I am very critical of paint jobs, and I was pleased that I didn't have to redo anything due to sloppiness. The kitchen cabinets were stock cabinets and were pretty much installed in a few days. Zeus was also accommodating to some last minute additions. All in all, I am very pleased and if we have anything else to do in the house, I'm calling them. I wish I had pictures, but we need to do some tidying up still before that happens.

Had a great experience with Stonecrafters. Sofia in Sales…read morewas very patient in helping choose the right top for my bathroom vanity. From order to install took less than 1 week, a superb job ! Very satisfied and would highly recommend them.

After talking with several businesses both large and small, I selected Stonecrafters for…read morecountertops in our kitchen and bathrooms. They did a great job! The showroom has a wide range of materials and samples and the staff are well informed and helpful. After templating I had some questions on the sizes and the team came back out to make sure everything was going to be as I expected. The installation was done smoothly and expertly and the whole process was completed in a couple of weeks. I'd describe Stonecrafters as boutique service at or below big-box prices.

Improvement needed by management. The manager Aaron was absolutely rude. Made a purchase of over…read more$150 and asked about discounting a oval gold frame mirror, where the frame was cracked. It was originally discounted from 49.99 to 39.99...not a bad discount but not great. Quietly asked the manager at check out if could be discounted more and he became extremely loud and stated no not doing it...btw, did I state he said it repeatedly and loudly. A simple no ma'am I apologize I'm unable to would have been a much better.

Stuff was everywhere! Lol, slightly unorganized and I couldn't find what I was looking for They…read moredidn't have a large selection of comforter sets or throws. Maybe its just the location. I've been to better places. There was NO line but 2 of the young ladies at the register stood there in full conversation with one another before the girl push the available button for the guest to come up. Smh, rude! Other than that this location was OK, I don't think i'd visit again though.

Stay away from this company. Akif Ozz and their team post false information online about their…read moreproducts to get you to come into their location. By misrepresenting themselves with sales tactics this is not a truthful company to work with. There are a lot of other companies out there and with this company the negatives far outweigh the positives.

From beginning to end, they did everything we wanted…read more We remodeled two bathrooms, one a total gut-job, down to the floor, and the other bath had its vanity/tile/shower door installed. Every subcontractor did beautiful work - the tile company and shower door company in particular. The bathrooms are fantastic and have been rescued from 1987. Martha was our Project Manager and she was above-and-beyond outstanding! Very communicative and listened to our concerns over some details - all of which were addressed immediately. She was on-site during active work 95% of the time. The other 5%, she called. Martha was never unreachable and it made us feel way less stressed. Beginning to end was pretty quick and painless - maybe 8 weeks, tops.

I've had a great experience here. Sarah was most helpful with helping me select backsplash, tile…read morefor my bathrooms and flooring. She was kind, patient and knowledgeable. I have throughly enjoyed my experience at the Design Studio. The store is also beautiful and really gives you decorating ideas.

I recently had the pleasure to visit Masterpiece Lighting again. It had been over six years since I…read morehad been in the store and was pleasantly surprised to see that they had expanded into kitchen design and flooring. Too often people only take the time to review when they have a bad experience and I wanted to say something good about Phil and his team. I've been a customer of theirs for twenty years and they have always been very helpful and professional. A truly first class team from the way they started to now. Service and knowledge abound at Masterpiece lighting, they are the best in town hands down. Gabe

Snooty customer disservice. I called with a request and Linda was lackadaisical and barely kind…read more I have zero tolerance for ignorant retail salespeople so I called The Lighting Loft and was so immaculately taken care of. I will never shop here.

I came here for an art show. The place has beautiful marble counter tops. The owner is kind and…read moreknowledgeable. Extra star for supporting the arts.

Incredible team, beautiful end result! Becky's help with selections and her communication…read morethroughout the process was perfection. The templating and install crew were on time, clean, and so precise. The countertop, shower curb, and shower niche shelf turned out beautifully! I highly recommend!!!