I spoke to Chika on the phone regarding my issues with my taxes for 2016 and 2017. Chika was…read moreincredibly pleasant on the phone and immediately followed up with an email and invoice with instructions on how to get my documents to her. I really appreciate her punctuality and kind attitude. My only issue with this particular service was the fee she was going to charge me: $750 for 2016 and $650 for 2017 taxes! After our call I did some research and called several tax services in the Bay Area, and every estimate I received I was quoted under $350. I felt like I was being weaseled and that made me question many other things. $400 difference is ridiculous! I have no doubt that Chika is incredible at what she does. Based on how quick she was to respond to my inquiries I am sure she gets things done and can meet deadlines.

Chika has been doing my taxes for about seven years now. Even after I moved out of California, I…read morestill go back to her because I have never met a CPA so effective and dedicated at what she does. I still remember when we started; she helped me go from owing taxes every year to collecting refunds every year. I'm happy to leave this review, as I'm happy with her services.

Tina has been doing my taxes for more than 10 years and I think she's the best! She takes the time…read moreto understand my business and suggest strategies to legally maximize my deductions. She helped me organize my record keeping to make it easier to find the information I need at the end of the year as well as pointing out missed opportunities to capture other deductible expenses. H&R never did that! Now I just send her my year-end investment statement, 1099s and a few other forms and she works her magic! I've been happy with the results every year! Tina also provides classes in various aspects of tax law that can help the average person minimize their tax liability. It's great to feel like you know what's going on without having to become a tax expert yourself and it's an opportunity to ask questions when you aren't getting billed by the hour. And sometimes other people ask relevant questions you hadn't thought of!

Working with Izella Tax Relief was the best decision I could have made. Izella is an incredible…read moreasset for any business owner or individual. I received more actionable tax advice in one consultation than I had in years elsewhere. I was facing a highly stressful IRS audit as well a tax debt situation and didn't know where to turn. She's incredibly responsive, often returning my calls within the hour, and has always treated me with genuine compassion. She took a terrifying tax situation and made it seem easy. If you want a seasoned tax attorney who is not only a brilliant legal mind but also a great listener and partner, look no further. Izella is highly organized, detail-oriented, and excellent at explaining complex tax codes in plain English. She has helped me maximize my savings while staying compliant, all the while keeping my business's unique needs in mind. Truly a 10/10 experience! J.M.

I rarely write reviews, but I had to share my experience with Izella Tax Relief because they truly…read moresaved me. I was drowning in IRS debt and completely overwhelmed after getting hit with a wage garnishment notice. I didn't know where to turn until a friend recommended Izella. From the moment I walked into their Daly City office, I felt like I was finally in good hands. Izella took the time to really understand my situation. She explained my options clearly and helped me file years of unfiled returns, stop the garnishment, and set up a reasonable payment plan--all without me ever having to speak to the IRS again. Her compassion, honesty, and deep knowledge of tax law are unmatched. I can confidently say this is the best tax relief firm in Daly City. If you're dealing with IRS problems, don't wait. Call Izella--you'll be glad you did.

I used Roy's services for several years. He works quickly and I found his price reasonable…read more However, there were two issues that eventually led me to stop using his services: 1) Poor security around sensitive information: Roy doesn't use a secure portal for tax documents like many services do nowadays. Instead, you either email your documents or leave them at the cafe he owns with whatever barista happens to be behind the cash register. You also pick up and sign for your tax return at the cafe that he owns, not directly from him, but with the barista. This always made me uncomfortable but I tolerated it. The last straw was when he asked me to send my bank account information over email for direct deposit. When I said I wasn't comfortable doing that, he asked me to drop it off at the cafe (with the barista, not him), which I wasn't comfortable with either. 2) Unwillingness to research new tax law In 2025, I installed a solar system in my home, and wanted to receive the 30% solar tax credit that was going away at the end of the year. During 2025, I emailed him to ask several question about eligibility for the tax credit, leveraging my tax liability to maximize the credit, etc. He responded that he couldn't answer any of my questions because "the law could change at any time" and he wouldn't "receive the tax program until early January and solar credit won't be ready until late January." At the time, I gave him the benefit of the doubt, but now I know that the law was clear then, and he just didn't have that level of expertise. Then in 2026, when it was time to file 2025 taxes, he wouldn't answer what tax form needed to be filled out for the solar credit or what documentation I needed to provide him, despite my asking multiple times. Fortunately, I found a new tax preparer who already knows everything about the solar tax credit, knew exactly what form needed to be filed, what documentation I needed to submit, and could easily answer all the other questions I had. So in my experience, Roy has some gaps in his knowledge and is unwilling to even admit to those gaps, much less proactively go do some research to learn so he can help his clients.

Great service, highly recommended. Roy is straightforward, very easy to work with, and quick too…read more There's nothing not to like here!

They missed my appointment with no call, text or email. Totally unprofessional and unacceptableread more

Lauren did an amazing job with my taxes this year. This is the first time I used her services . Her…read morerate is very reasonable and she was able to get me more of a return this year than previous years . She is very knowledgeable and is current with the tax implications of Trump's Big Beautiful Bill. Her software is very user friendly and my taxes were completed long before the deadline. I really like how she took her time to explain my tax results and how to prepare for the upcoming year.

Reasonable and concise tax service we've used them for a number of years. We have always been able…read moreto get a timely appointment.

Linda was able to help me with my taxes quickly, effectively, and professionally…read more Thank you Linda!

I really appreciate Sona's hard work and expertise. Wether it's been simple or complicated, our…read moretax prep has been in excellent hands. Thank you!

Sona is the best. She's always incredibly fast, she's set up simple systems and always provides…read moreclear, useful advice. She's incredibly thorough and I'm so grateful to have someone who provides such trustworthy tax preparation. Thank you Sona!

He was creepy, disrespectful and spoke negatively to me about my lacking qualities for no reason…read more(rude psychology freak), and cheated me out of my money. He overcharged and asks inappropriate questions not related to the tax service. Do not trust him. Find a different tax preparer that will not cheat you out of your money. I am not stupid....I paid because I am an innocent person, HIS horrible character and service says a lot about HIM as a person. Please do not use his service.

I had an excellent experience with my tax preparer. He was patient, knowledgeable, and made the…read moreentire process easy to understand. He answered all my questions clearly, double checked everything, and made sure I felt confident about my return. His professionalism and attention to detail really stood out. I highly recommend his services to anyone looking for reliable and stress-free tax preparation.