Variety, quality products, stylish fashion outfits Helpful…read morestaff personnel nothing more to add to this review

This store is the worst!!! All they do is give you the run around! (Crossiron Mills)…read more We had price tags coming up incorrectly and they (Iman and Lisa) wouldn't give us the price that was marked on the tag! They had us wait till next day to talk with store manager Corine who told us she could do nothing and to call customer service. So I call them they tell me it's a store issue talk to the regional manager Jamie I explained everything and Jamie said she will investigate and call me back and doesn't. So I called customer service again spoke with Sina who starts accusing me and asking if I took pictures or have proof! Are you kidding me. What kind of store is this! Absolutely insane! Run from this store!

My experience was actually negative as compared to other customers. I went in here to buy a pair of…read moreshoes but i didnt find the staff to be helpful. They need more training on how to assist customers when they are looking for something specific. They brought the shoes out and i told them i cant decide and the reply i get is "so buy both" that in my opinion is unprofessional. After that he left everything and never came back. When i went to checkout to pay, the girl didnt even put the shoes properly in the box, it was almost like she dumped it in. She has no smile on her face she was not interacting. She handed the bag over to me and that was it. It was a very poor customer service experience. I dont think im going back to this store.

Excellent sales staff , everyone is very helpful & friendly. Always find something to buy here lol !read more

Amazing staff! Some very experienced runners who offer great advice on shoes and running in…read moregeneral. Lucas is a gem with an encyclopedic knowledge of running shoes and professional level race advice. Charles has an unbelieveable eye for running form. I wish the store carried some more attractive/interesting brands of varying fit for different body type. Maybe some nice all cotton après run stuff. So weird they don't sell arm warmers. Also, although probably too much to as for, a sports bra fitting service and would be nice. Such an important piece of running equipment.

3.5 star review…read more Running Room is a place that sticks to their name: they truly just deal with running-related gear. The staff was fairly helpful when I was here and I found a pair of shoes that I'm now enjoying. It is a bit smaller though, we less selection than I've seen a other locations. I imagine only having one staff on shift is generally sufficient; however, at one point there were 3 of us there and had to take turns waiting for service. Still, you'll probably get what you need for running gear here.

This is an amazing Shoe Store, lots of fashionable shoes from Europe, they also have wide fitting…read morestyles and most of all the quality is there. Liked some real leather handbags and jackets. Will definitely go back there when I have more time to shop.

Club Monaco moved to the newest luxury wing in Square One right across Harry Rosen. With it's old…read morereincarnation, they were modern, chic, and affordable. Lately, there seemed to be a price jump and their aesthetics have changed. It's definitely more fussier with less office wear. I feel they're more targetting someone in California than someone in Toronto. The storefront reminds you of a boutique storefront that took over an old Victorian home. Instead of an open modern space, the store is cut into small rooms and it's very hard to get an idea of all the clothes available. Im sure I've missed out on some decent pieces ever since they changed to this way. As for the quality and costs, I think the quality has held over time but the costs certainly have gone up. A short sleeved flowy cotton top $150? Simple cotton shift is $180? None of these designs have intricate stitching or designs.... they're all simple basics. Yes they are better than Banana Republic but are they 3 times better? No. As for service, I find it hit and miss. Sometimes you'll have a really nice and helpful staff and then the other times, a dismissive bored staff who is constantly on their phone. I think I've stopped consistently coming to Club Monaco once they moved to their new spot and changed their staff. Sometimes they have good deals and you can find a decent item but with all the recent changes, good luck finding it!

I normally dont do any reviews on a already popular clothing chain, but I just got to say the club…read moremonaco located at the new section of square one is awesome and I need to rave about them. The customer service has been consistently great whenever I come in and their always ready to serve you whether you buy something or not. I always find that some of their stores elsewhere are a bit of a snob (and I have an issue about that, thus I do not go back there unless I really have to) but this store is welcoming. So that is a MAJOR plus. And the selections are spread out really nicely and I like the look the new store has compared to the other ones I saw. And oh, they have a little display of pre-loved/vintage chanel pieces if your interested. Which I never knew they carried!

Did not find pricing to be as good as I have expected at a factory outlet center. Lot's of better…read morepriced jacket's sized Large and X-large out of stock. I'm visited this stock several times per year and only find really good pricing at special occasions, but product move too quickly.

This is a great Columbia outlet store…read more I was able to get a couple pairs of pants on sale, which was a good value. I was pleasantly surprised by the selection; there were multiple styles available in the colours I wanted, and different sizes available too. The store was well-organized with comfortable change rooms. Service was fine.

over priced and cheap quality jackets. old out of fashion boots. Louie the owner is an angry and…read moreout of touch older man. Hes rude, aggressive and sad. I feel sorry for him that he lost out on life. i would aboid buying from this store. What a horrible experience.

This place has the best customer service,it's how it should be so polite and helpful they truly are…read moregreat people to deal with. I highly recommend this store.

We were looking for Kizik shoes (known for its slip-on shoes), and Factory Shoe is one of the rare…read moreplaces that carries this brand in Ontario. While browsing, I found some Pajar winter waterproof boots, and good for -30°C weather (in the kid's section). There is also a huge selection of shoes and boots in the Clearance section along the wall. The staff at the store were friendly and helpful. You can definitely find something here for all sizes, and with good deals!

I returned a pair of sandal and it said as soon as they rece them I would get notified about my…read morerefund. I know they have them because I tracked the package and I have emailed them a couple of times but I haven't got a response of any kind.