Marks and Spencer at Ravenhead Retail Park in Saint Helens is a fairly new store, it opened in 2019, and the store still has a nice feel to it, feeling relatively modern. As a retail park location, it carries the benefit of having free parking right outside the store, which makes it easy to get your groceries and the rest of your shopping home.
I was disappointed with the Cafe here, while I did enjoy the views of the car park (much nicer than it sounds!), the availability of menu items could have been better, I was told they wouldn't have cheese for the jacket potato after ordering, so I had to opt for just tuna instead. I don't understand how they could run out of something so basic, surely it would have made sense to get the cheese from their Food Hall area?
I was disappointed with my jacket potato in general, I think they tried to overload it with tuna to make up for the lack of cheese, once I actually got to the potato, it was dry and unseasoned... I would have also preferred a side salad compared to slaw, as the slaw was hard and was a little dry/bland too... Disappointing.
I was also a little disappointed with the selection in the Food Hall, a couple of items which I wanted to purchase were out of stock, I also picked up an apple juice drink which was open and I ended up spilling it on my hand, I get this could have just been a troublesome customer but after politely letting the staff know, they seemed disinterested.
A useful store to have in Saint Helens in a convenient location, the store still has a nice feel to it but could be so much better. 3* read more