I've truly enjoyed working with Kristine and Michael at Markon Brand Designs. Building a brand is more than just picking a name, it's about defining my business in print. Although I can creatively design a wedding or party, I have no graphic design background so I went on the hunt for a marketing company that could help. Doing my due diligence, I contacted several local companies, but really liked Kristine right from the initial meeting! After talking to a couple of her current clients about the service they provided, I was sold and our partnership began! The only thing I knew for certain was there needed to be the color Orange represented in my branding somewhere. Markon delivered a group of logos featuring birch trees, branches, origami cranes and a wonderful color palette of grays and, yes, ORANGE! I've really become attached to one of them in particular, the round logo with the large orange crane, for its simplicity and ease of use in different mediums. My next favorite is the forest graphic with 1000 STORIES printed boldly and a smaller, yet very present, orange crane. But having an entire brand suite available ensures the brand identity will remain strong. Kristine and Michael have continued to deliver projects, as promised, on time and I am looking forward to working with them on the next task of a store-front sign and then whatever else I find I need, I know I have a partner that will bring it to life and continue to strengthen the 1000 STORIES brand. read more

Absolutely dissatisfied with their level of professionalism and failure to complete my requested project. I originally chose Markon because Jennifer sounded very knowledgable and professional in the short five minute initial inquiry I had about a flag/banner I was hoping to have printed. I had the design and asked various questions about how we could get to my end goal. Email communication was their preferred method and I was ok with that since it saved me travel time and it was convenient. I emailed her my hand sketch and the computer graphic version. It was then passed to their graphic designer. She made her copy that would allow the image to be blown up without loss of detail. At this point I noticed several areas that I was not happy with in the image. We emailed back and forth, every time if a problem was corrected another problem would come up. This ranged from white spots on solid color areas, not centered, wrong base color, lettering not looking uniform and white outlines/shadows that looked like computer glitches. I worked with them over the course of a week trying to come to a compromise. I had pretty much given up on the final product being everything I was hoping for. As the deadline for final approval was approaching I decided to visit their location for in person interaction, hoping to clear up whatever was causing the miscommunication. A paper print was made and I indicated the issues I had with the image. The following image they sent me was the wrong back ground color again, it had been correct for a few proofs, and there were whited out patches in a different area. The email indicated this was the final attempt they would be making. I wasn't satisfied with a wrong color banner with white spots so I called them. Jennifer was the opposite of our initial communication. She wouldn't let me finish sentences, kept insisting I just email my changes and put me on hold twice without telling me why. The second hold Sabrina answered and while she didn't interrupt me or cut me off she also insisted that email was the way to solve my dissatisfaction. I finally agreed. Before I could email them they emailed me saying they could no longer work with my project because it was too detailed and my deposit was refunded. I'm blown away by this sudden change. One day before finalizing to print. Meaning I have no opportunity to find an alternate company. If the project was too difficult I feel that stating this openly in the beginning would have been a much preferred. As it is, I leave Markon feeling they lack integrity and professionalism. Their sudden about face caught me completely by surprise but they at least returned my deposit and are not thieves. read more

I own a local IT Consultant/Computer Repair business located in Vancouver, WA. and have used Markon for designing marketing items for my business (flyers and postcard mailers) and am currently using them for decal design and production for a sign on my office window. Their staff are very helpful, courteous, and are great to work with. Their prices are also very competitive. I will continue to use Markon as my first choice for my graphic design needs. read more

Horrible experience! Markon in Vancouver. Horrible customer service. The owner is curt, rude and unprofessional. Avoid this place at all costs. I created my sign artwork and emailed it to them. They created the sign and finally went in to pick it up. Upon close inspection I noticed their past-up job of the sign on the substrate had bubbles and a few wrinkles in it. I brought it to the owners attention and she disagreed with me that it was "noticeable" Yes It was noticeable or I wouldn't have brought it up. The owner then stood back and held the sign and told me to present it to my client at a distance as this is the way the sign would be seen by their passing by customers. She told me not bring the flaws to my clients attention. I was shocked and appalled! Are you kidding me? I told her I wasn't going to accept that and she needed to fix it because I was not going to present a sign in such unprofessional condition to my client. She angrily grabbed the sign out of my hands and stormed in the back production room. She came back with the same sign and I inspected it again. I noticed she had poked tiny pin holes in the bubbles and tried to smooth them out as there were now scuff marks on the sign from her attempt to smooth out the bubbles and wrinkles. I brought it to her attention again and told her this is totally unacceptable. She became irate and defensive and even more curt, rude and in a snotty tone just said .. "I'll give you your money back then!" The owner has serious people skill issues. I gladly got my money back and left there feeling shocked and upset. I will NEVER, EVER go to Markon Signs again. I went to another sign shop close by and they did a fantastic and beautiful job the first time. I asked the other sign company about Markon Signs and they said they've never heard a good word about Markon yet. read more

I needed a sandwhich board /banner and front door sign to update my business look. I was happy that Markon could do it all. Kristine the owner was very hands on helping me with my font and suggesting color choices. I was very happy with service and quality! Will definitely be using again for my other business needs! read more

I have been using them exclusively for my signs, shirts, and cards. They have always gone above and beyond to serve. Quality product as well. read more