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    Markham Subaru

    2.8 (27 reviews)
    Open 9:00 am - 6:00 pm

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    Espresso machine and washrooms
    Michelle L.

    I've been a patron of Markham Subaru for many years. My car purchases very much aligned to my stages in life - any set of wheels that would move me as a student, sporty car purchase after I landed my first real job, and size upgrade after adopting more outdoorsy hobbies. The Subarus I've driven have always met a niche for me. My go-to salesman here is Jim Tam. He's always been super responsive in all aspects from pre sales to service questions. He's really good at explaining things and makes an effort to communicate in a way that works best for me whether it's over email or Whatsapp. The lounge is pretty comfy if you're getting your car serviced. It's not huge and there aren't any tables so unfortunately it might be hard to do work there. They have a fancy Nespresso machine available and you can serve yourself. There's also a small area with kids toys if you have a little one with you.

    This is our brake pad and it's 4mm. Not 2mm as claimed by Markham Subaru. This is more than Ontario's car safety inspection guideline.

    MY HORRIFIC EXPERIENCE AT MARKHAM SUBARU'S SERVICE: DON'T LET THIS HAPPEN TO YOU! I am extremely disappointed with the unprofessional and deceptive service I received from Markham Subaru. It is important that I share my horrific experience with their buyback process to caution you against their false reports and fraudulent practices. Following the completion of our 48-month leasing agreement on our 2019 Subaru Impreza, we opted to buy back the vehicle with only 35,374 kms on the odometer. As part of the process, the vehicle needed to pass a safety inspection, which Markham Subaru insisted on conducting. Prior to this inspection, our third-party mechanic had assured us that the vehicle was in excellent condition and met all safety standards in Ontario. We were therefore confident that our car meets all safety standards and passes the inspection. Unfortunately, after the inspection was completed by Markham Subaru, they claimed that the brake pads were only 2mm thick, which nonetheless is above the required 1.6mm according to official Ontario guidelines. Despite this, they refused to issue us the Safety Standards Certificate. To rectify the situation, we went to our third-party mechanic to have the brake pads and rotors replaced. During the replacement, our mechanic discovered that the brake pads were in fact 4 mm thick, and we have photographic evidence to prove this. We are lucky to have engaged a third-party mechanic to inspect our brake pads. Had we not sought an alternative opinion, an average consumer may have accepted Markham Subaru's fraudulent measurements and incurred the costs of unnecessary brake pads and rotors replacement. After a confrontational email exchange, Markham Subaru backtracked on their previous claim, stating: "he (Subaru's technician) does agree that a reading of 2 mm was probably also not accurate and that your pads measured 3 mm in thickness". This is an unacceptable level of unprofessionalism and inaccuracy from a supposed expert in the field. We were left with no option but to pay $401.15 (including brake pads, rotors, and labour costs) to our third-party mechanic for the unnecessary brake pad and rotors replacement for Markham Subaru to issue us the Safety Standards Certificate. Markham Subaru offered us only $205 plus tax of in-store credit for future services or parts/accessories. However, a store credit is not valuable to us because they have already broken our trust with them. How would I be confident to go back and use their service after experiencing their shady business practices? We simply want our money back for the unnecessary expense incurred due to their false report and deceptive practices. We are not even seeking compensation for our time lost from work or any additional repair/replacement expenses we incurred as a result of their actions, which was over a thousand dollars. With all that said, we hope to advise those reading this to be cautious with Markham Subaru's services, and we demand that they reimburse us for the full amount we paid for the unnecessary brake pads and rotors replacement.

    Storefront
    Archimedes T.

    A few months ago, I went to buy a car for my wife to drive so we no longer have to share a vehicle. I am writing this as a comparison piece to my recent experience purchasing a new car. First off, I really hate buying a new car. So much so that I haven't really tried to buy one for 13 years. However, I know the charade that is the sales process. The good part with this dealership is there is very little charade. Rather than having the Wilson, the salesman, bounce back and forth between the manager and rushing us to buy a car, the sales rep just sent us directly to the manager who helped negotiate our final bill. During the test drive, they didn't really promote the obviously bad features of the car namely the GPS navigation system. The only reason why we have to get it is because of the iSight capability which they were showing some features of. There was (almost) no surprise to the cost which I liked. It just included everything that we would need INCLUDING extended warranty and LEASE PROTECTION (since they understood we were planning to lease the car). They dissuaded us from getting the rust proofing since we are planning to lease the car to save us costs. The manager even helped us save on interest by allowing us to put as much down as possible. Since we don't have time to manage money in such a short term to make it grow past 3% interest in 3 years. Once the deal has been made, there was just one issue that came about. That is the information for the certified check that they had provided was incorrect so we had to rush back to the bank to get it adjusted. Since the Subaru Forrester is still made in Japan, we were warned and we had expected it will have a delay to arrive, about 6 weeks. Upon arrival of the new member of the family, our gas tanks were filled up, the odometer reading was under 10km, so it had barely moved. It was a nice feeling to see it like that. Would I buy here again? Probably, just because the other Subaru location with the better salesman (also named Wilson) was in a more inconvenient location, even both dealerships are under the same family. Wilson from the Eglington Subaru had less of a charade when it comes to sales. The only reason I didn't get my car here in the end wasn't because of the sales, but because the car which is safe and has a good quality just didn't match my personality. However, if you are looking for a good safe car especially for people you care about, get a Subaru.

    Apparently staring out a window sells cars.

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    10 years ago

    DO NOT install the $489.95 Remote engine starter kit for the push button start model if you're getting one as the range is only 75'.

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    Markham Honda

    Markham Honda

    (108 reviews)

    Unionville

    My experience buying a Honda CR‑V at Markham Honda was outstanding thanks to Dennis. He…read moreconsistently stepped beyond his normal responsibilities to help me with both the purchase and some follow‑up questions about the CR‑V. His customer service is top‑notch -- responsive, knowledgeable, and genuinely committed to helping customers. If you want a smooth and easy buying experience, Dennis is definitely the person to see.

    Disappointing and costly experience at Markham Honda - buyers be cautious…read more I purchased a used 2019 Honda Civic Si from Markham Honda in March 2023. As a first-time car buyer, I chose this dealership because it was a certified Honda store, expecting professionalism and transparency. Unfortunately, my experience was anything but that. The finance manager I dealt with, Fiona Liu, seemed helpful and efficient during the process, but later I discovered two major issues: 1. I gave her $4,000 in cash as a down payment -- a decision I regret. It was never reflected in my financing, and no receipt was issued. 2. Without my knowledge, several costly protection packages were added to my loan. These included tire and rim coverage, rust proofing, and cosmetic damage protection -- totaling over $4,000. None of these were explained or offered to me explicitly. These hidden add-ons were only uncovered more than a year later when I reviewed my loan breakdown. When I returned to the dealership, I spoke to a senior sales manager, Wilson Chan, who admitted the finance manager had since been let go, and I was not the only customer affected. He said, "I believe what you're saying - and that's why she's no longer here." But the dealership declined any compensation, saying there was no documentation to act on. I'm sharing this not out of anger, but in hopes that it protects future buyers from blindly trusting the process, even at large brand-name dealers. Ask questions, request documentation, and take your time reading every page. Markham Honda has yet to take full responsibility for what happened under their roof. Dismissing it as a "former employee issue" is not enough when customers are left to deal with the consequences.

    Markham Mazda - The waiting room..    single sitting.

    Markham Mazda

    (22 reviews)

    Unionville

    A very positive buying experience at Markham Mazda. I was looking for a used vehicle for my…read moredaughter. For the particular make/model we were shopping for, I visited 3 brand name dealerships. I booked online appoints for all 3. Markham Mazda was the last dealership. As with the other 2, I booked a test drive online and Krish M. (Sales person) replied very quickly. My wife and I went to the appointment, took the car out for the test drive. All 3 cars we tested were basically the same aside from vehicle color and slight price differences. Krish took the time to listen to us, explained things to us. He took the time to address additional requests we had as a good Sales person does. He was quite clear on what he could or could not do and set expectations. We were planning to buy the vehicle out right (no financing), so in this day and age, no price negotiation (they just dropped 1K off the price about 2 weeks ago) and that is basically the position of every brand dealership. It is a sellers market at the time of this review. We decided to purchase the vehicle, the main decisive factor was the overall sales experience thus far. Case in point, Kris advised the Rick D. (Financial Services Manager) wanted to know if who the ownership would be under(my daughter or myself), meaning he shared a key piece of information with Rick to avoid errors, meaning the Markham Mazda team was communicating effectively. Of course you go through the ritual of meeting the Sales Manager as well. We signed off, dropped a payment down and agreed upon a pickup date. Krish advised what the process was for the remainder of the transaction. I also got reminder email Rick which was helpful. A few days later we picked up the vehicle and my daughter was very happy, They delivered on exactly what was agreed upon and on the agreed date for pickup. A very pleasant and efficient experience. It might be Interesting enough, when I was there to pick up the vehicle with my daughter, I bumped into a former KIA sales person that I bought my last vehicle from - Hameed D.- Another excellent salesperson. Did I read reviews before I came to this dealership ? Absolutely. What I did was sort through the comments and reviewed the content - good and bad. I can say treating others politely and respectfully yields politeness and respect in return. Get negotiation dialogue in emails so it's documented, otherwise it is hearsay or a potential language/communication issue as we live in a multicultural society. Buying a big ticket item can be very emotional and many times it is what the buyer/seller feel they heard/understood. People at Car Dealerships work hard, from the Reception desk to sales people to business people to the mechanics and service operation functions. Treat them as you want to be treated, when in doubt get documentation where both parties have agreed to. And yep, sometimes people make mistakes - that makes us human. If I ever decide to buy a Mazda vehicle, this dealership will be the first dealership I visit.

    I placed a $1,000 deposit on a 2009 Mazda6 at Markham Mazda for an as-is vehicle. After the deposit…read morewas paid, I became concerned that I had not been able to independently inspect the vehicle beforehand and that the vehicle could require unknown repairs to obtain a safety certificate for Ontario road use. I contacted the dealership in good faith and even offered to personally pay for inspection, repair, and safety certification costs. The dealership confirmed in writing that customers are responsible for inspection and repairs required to pass safety. I later requested cancellation of the transaction and return of my deposit, and sent follow-up emails on April 10 and April 14. Unfortunately, I did not receive any written response to those follow-ups. I am now seeking assistance through OMVIC regarding this matter. This was my personal experience.

    Markville Toyota - Our FR S is Autumn ready.

    Markville Toyota

    (38 reviews)

    Unionville

    Good for car purchases, bad for car service…read more Summer 2024 I was looking for a 2024 RAV4 LE AWD, and since I live close to this dealership it was actually my first stop, but they had did not have any, actually to purchase a NEW RAV4 it would be a wait period of 6+ months. After going to all nearby car Toyota's it was the same. Thus I started looking for used RAV4s, but most were really old or had alot of mileage I ended up back here and the stars aligned for a single 2024 RAV4 being in stock, less than 10,000km btw which I was able to secure by immediately showing up and putting down a deposit. Apparently 9+ people had booked appointments to view it later that day but since I was first and was willing to pay the deposit/hold, it was mine! Within a few days after clearing things with the ownership, pink slips, insurance etc I paid the full amount and the nicely newly detailed car was mine! So as for the actual purchase, Markville did a great job. Here's where they get dinged for service. I specifically asked (purchase completed July 2024) if they had any deals for winter tires as in a few months I would need them. I was told, to just come back in a few months, find any set of tires and get a cost sheet, and Markville would match that price. Additionally, as this was a used car, there was a profile on Apple Carplay of the previous owner's iPhone setup. This is a huge issue for used Toyota owners - you cannot delete the previous user's profile and additionally you can't add/create your own profile until this is done. I saw online a very easy fix and even emailed it to the selling agent, basically only Toyota employees have access to their internal Toyota system where by inputting the VIN, they can remove the profile of the previous owner. I showed up in person, emailed, and called countless times over THREE MONTHS and no one at Markville Toyota would help with the Apple CarPlay previous owner profile situation. I couldn't even configure my new settings until this was done. This included not just the selling agent, but showing up at the front desk asking any agent for help, and the owner of Markville Toyota Jack Varisco emailing me after the purchase saying something along the lines of 'congrats on your car purchase. if you have any issues please let me know.' I even emailed him with the issue a few times and zero response. I also tried contacting the person who upsold me on additional bells/whistles, but no help there either. Then when October rolls around and I need new tires, and they're able to get more money in their pockets suddenly they can help with the carplay issue. Note - I specifically explained I was willing to buy 4 new winter tires but wouldn't spend a dime until the previous user profile was deleted. Suddenly, in less than 24 hours it was deleted. Then, as per instructed when I bought the car, I brought an invoice from a tire shop for 4 new winter tires. It as basically as follows: 4 new tires (exact brand and model as Markville toyota sold) 4 new rims (can't match as Toyota sells Toyota brand rims no other shop can sell) Installation (free if purchased from the tire shop). Despite advertisements that they price match winter tires, and the tire shop was willing to accept email and calls confirming their offer, Markville refused to price match. Fortunately, a nearby Toyota dealership was more than willing to pricematch the offer. With anyone who purchases winter tires, you know that between 50-100km after installation you should get the tires retorqued. The other Toyota dealership said I could go back to any Toyota and they'd retorque the tires for free. As Markville was the closest, I went here to get the tires retorqued (this is literally just tightening the lug nuts and takes less than 5 minutes). Markville, despite confirming I was an existing customer wanted to charge me ~$100 so I drove to the next Toyota dealership that did this for free.

    Jacky Lin was an excellent salesperson to help us get our new red/black Toyota Crown. Love it!read more

    Markham Acura - Markham Acura service department

    Markham Acura

    (29 reviews)

    Unionville

    Went for a 2016 rdx test drive on a weekend. No purchase made as all selections for preowned were…read moreabove our target budget. Sales person was very courteous and helpful. Her sales manager was likewise very helpful and provided some options for is to consider. Didn't feel the hard sell that other Yelpers experienced. Giving them a 3-star for their service for our car search. Would have been higher if sales person respected out budget and jumped into selections within our price range like Don Valley Lexus' Mr Janan.

    Date: April 11th, 2026…read more "Poor support for Acura Canada CPO owners" I am writing this to warn other Acura owners and potential customers considering Markham Acura about the warranty logic at this location. I had a battery fail after only 16 months. Service Manager Omid Rezaee and Dave Khialli refused to honor the 60-month warranty labeled on the part, claiming that because the previous replacement (Nov 22, 2024 was done under warranty and I "did not pay for it." As seen in my attached invoice, the battery was reading at a catastrophic 4 Volts-a total collapse despite being less than 17 months old. This is a clear sian of either a defective product or an underlying electrical issue that the dealership refused to investigate under my CPO warranty Under the Ontario Consumer Protection Act, goods must be of "merchantable quality. A premium battery failing so completely in such a short window is an objectively defective product, regardless of how it was originally paid for. Offering a mere 15% discount for a repeat failure is not a resolution; it's an insult to customer loyalty I've lost confidence in Acura Markham's willingness to stand behind their "Genuine Acura Parts ." I will be escalating this matter to Acura Canada and CAMVAP

    Markville Chevrolet Buick GMC

    Markville Chevrolet Buick GMC

    (7 reviews)

    Unionville

    I am a proud owner of an EV Cadillac Lyriq. I booked an appointment at Markville Chevrolet Cadillac…read morefor an issue with my vehicle, since they are close by and I didn't want to drive 40 km to my home dealership. Unfortunately, I was very disappointed to learn that they could not provide me with any kind of loaner or accommodation car. This was confirmed to me by phone and again by email from their reception staff. For a luxury brand like Cadillac--especially with an EV that may require more time in service--I would expect a higher level of customer care and support. Not being able to offer a courtesy vehicle if necessary because she said that I didn't buy the véhicule at there dealership creates unnecessary inconvenience for customers, and it does not reflect the premium ownership experience Cadillac promises.

    We purchased a used car as a first car for our daughter. The vehicle was covered in light and heavy…read morescratches along with tree sap and what appeared to be glue on several areas of the body of the car. I asked Cory the sales manager if he could have the scratches either buffed out or touched up where possible and have the tree sap/glue removed. Cory said he would take of it and he and I even did a walk around the car to point these issues out. Cory said all will be addressed along with a full waxing. When we took delivery of the vehicle 6 days later, not a single thing was done to the car. After raising our disappointment with our salesman Wally, he said it would be taken care of but we never heard back from anyone. We will never consider a purchase from this dealer ever again.

    Tactful Auto Service Centre - my car being hoisted

    Tactful Auto Service Centre

    (6 reviews)

    Unionville

    Brought my sister's 2018 Subaru Forester to Jason for several small to medium repairs plus a larger…read moreAC issue. He is great to work with, I would highly recommend him. The main repairs were done by the end of the day at less than half the cost quoted by the Subaru dealer. Jason is working to find a part at a reasonable price for the AC repair, which will be done next week, again at a fraction of the dealer quoted cost. He's a lovely person, very clear communicator, and has all our auto repair business for the future!

    Looking to get your engine oil and filter changed? Experiencing some engine issues and need some…read morehelp? Switching to winter tires and want a place to store them for the season? Trust me, Tactful Auto Service Centre is your place to get all of that, and more, taken care of! My family and I have been coming here to get our cars fixed, oil and filter changed, and winter tires switched for about a decade. The place is currently run by Jason Ng, who is an awesome auto technician. He is always extremely courteous, kind, and respective. Fluent in Cantonese and English, I love that he communicates to my parents in Cantonese and speaks English to me; this makes me feel comfortable for not having to stress with trying to convey myself in Cantonese. From all of our years coming here, me and my family experienced no issue. The COST to get our cars serviced is EXTREMELY reasonable, so if you are looking for a break from the crazy rates at your car dealership, I highly recommend giving this place a shot. PLUS, the waiting area is quite cozy, with comfortable seats, a tv screen, drinks, and... CUP NOODLES! That's right, they offer CUP NOODLES, the legit Chinese ones that actually tastes delicious! But if sitting around and waiting for your car to get fixed is not your thing. Markville Mall is literally a 5-minute walk away, so you could hang out there and get your shopping done. I actually live close enough that I just took a leisurely jog to get home. When your car is ready, they will call you to pick it up! I love that they accept e-transfer, but if that's not your preferred method of payment, they also take cash and debit. Tactful Auto Service Centre truly lives up to its name! Come here and experience their tactful service, you won't regret it! :)

    Agincourt Hyundai

    Agincourt Hyundai

    (19 reviews)

    Scarborough

    This was my first visit to this dealership and they did an absolutely wonderful job. The stereo on…read moremy two day old vehicle (which I purchased elsewhere) crashed within a few hours of my picking up the car, and from my first phone call to receiving my invoice and keys was all done right. The followed up and called me back when they said they would, they ordered my part and received it in the next day, my appt drop off was available time and joe remembered me and had my paperwork all ready. They dropped me off and picked me up for work when they said they said they would, even the shuttle bus drivers were conversational and entertaining. Being in the automotive industry - but not working for either Hyundai, nor this dealer group - I know of all the potential for things to go wrong behind the scenes, and see new examples every day. Agincourt Hyundai has the process down to an art, and if there we any glitches they were not visible to my very experienced eye. Joe and his team wee a pleasure to deal with and made everything look so easy, kudos to all of you!

    CAUTION: Deposit taken, deal never completed, refund refused -- and they admitted it all…read more I paid a $1,000 deposit to Agincourt Hyundai on July 21, 2025 toward a Hyundai Tucson. A delivery date was set, but the deal never closed, no vehicle was delivered, and I never took possession. Nearly a year later, my deposit has still not been returned. What makes this worse is that the dealership has admitted every key failure: -- They publicly stated on Google Reviews that "the agreement was not honored" -- their own words confirming the deal fell through. -- The Bill of Sale was not provided at signing. I only received it a week later after requesting it by email. This meant I had no way to review deposit terms when it actually mattered. -- After months of follow-ups, they offered a $500 store credit -- proof they know they owe me something -- but refused a cash refund. -- They could not produce a single document proving the deposit was non-refundable. No policy was ever disclosed. -- A representative asked me to remove my original review, promising a resolution. I did. Nothing happened. My follow-ups every other day went unanswered for months. -- They admitted financing required additional documents beyond the delivery date, meaning the deal was never fully finalized on their end either. If you are considering purchasing from Agincourt Hyundai, please protect yourself: Do not leave a deposit before receiving and reading the Bill of Sale Get all deposit refund terms confirmed in writing before signing anything Do not remove any reviews based on verbal or written promises of resolution This is not a dispute about opinions -- the dealership has acknowledged these failures in writing and publicly. I am simply still waiting for my $1,000 back.

    Markham Subaru - car_dealers - Updated May 2026

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