This small family business is responsive and creative in dealing with unusual requests. They are…read moreoften able to act quickly. Cheryl Thoele has completed several custom requests for me.

I ordered a couple of hundred business cards for work from The Ink Spot. After a few revisions I…read moreapproved the design. They were ready quickly and the price was less than half of a local competitor. Very happy and I will be back!

I always try to support local businesses with both my personal and professional purchasing. For the…read morepast seven years, Ink Spot has printed many meaningful items for my family -- from my wedding invitations to my children's birth announcements and birthday party invitations -- in addition to larger orders I've placed through the department where I work. Unfortunately, today that relationship ended over a $1.61 charge for envelopes. After being misquoted for a set of double-sided birthday party invitations and requesting matching envelopes, I received 14 invitations but only 7 envelopes. When I emailed to share that the envelope count seemed short, I was told not to worry and that additional envelopes would be set aside for me. When I returned to the store to pick them up, I was asked to pay $1.61 for the envelopes. I explained that I hadn't brought money because I didn't expect to need to pay for something that appeared to be part of correcting the order. The situation was reviewed, but the interaction was handled with a less-than-helpful attitude. Ultimately, I chose to walk away rather than continue the conversation over $1.61 -- because to me, it represented something larger. Over the years I have referred friends, family, and colleagues to Ink Spot, and I've valued supporting a local business. Situations like this are rarely about the dollar amount; they're about customer care and recognizing when a miscommunication has occurred. With that in mind, I'll be taking my business to HiTec moving forward, and I've shared my experience with those I've previously recommended. I share this feedback sincerely and in the hope that it helps reinforce how meaningful thoughtful customer service can be to long-time customers.

I have worked with Kwik Kopy for more years than I can remember and the staff has always turned out…read morean excellent product with great friendly service. Easily accessible at highways 40/64 and 141 and attentive to my deadlines. Don't hesitate to contact them if you have the need.

Our family used the services for a program/obituary and picked up finished copies at the end of…read moreKwik Kopy business week (Friday and closed on the weekend. We were extremely happy with print copy, layout design, and print quality. A few hours later, we discovered a major misspelling of our deceased's name, in which we had the responsibility for spell check and had numerous checkers that missed it!! We left a message feeling very discouraged that we would have to reprint at another printer. Jason of Kwik Kopy happened to come in the next day, returned our call, had us come in, and reran our copies with necessary changes at cost. Extremely accommodating and committed to his project on his day off!! We highly recommend this printer.

PASSPORT SERVICE EXPERIENCE:…read more I missed the coveted online renewal period (after waiting my whole life for online renewal opportunities! lol), and found myself needing to renew my hence expired passport. I read up on everything that I needed to do ahead of time, so I felt that was prepared. However, I got to the window and as the PO clerk went through his checklist, he got me on one thing - the money order. Gah! Luckily, he stated that he could sell me a money order if I could pay with cash or debit card. No problemo! I paid the expedited fees and off my data went! This was done on 29Dec. I received my new passport on 10Jan! Wow! Efficiency! I actually went back to this location with my best friend who also needed a new passport. Since she was only 4 years old on her last passport, and that passport book was forever lost, she had to start over with a new passport. Her process was a little different. 1st - You HAVE to make an appointment. You can do this online via the USPS website. 2nd - documents. New passports require multiple proofs of citizenship/IDs along with copies, front and back, of the original copies. (I don't know why they need all that.) Generally, the original birth certificate with the seal, social security card, driver's license. Copies of each; front and back of driver's license. If you're a married person who has taken on the surname of your betrothed, bring the marriage certificate (to prove/support why your last name differs from that on your birth certificate) and a copy of the marriage certificate. My friend also got her photo taken here. She had one taken at CVS but she liked the post office photography better so she used that photo instead. (I wish I'd done the same, because mine is definitely fugly!) Again, the young man assisting us was very helpful through the entire process. I'll be bringing my daughter here next to ensure a pleasant passport experience for her.

We came here for our passports. I was unprepared and did not have the paper work filled out for my…read moreentire family, 4 of us. I also did not have copies of anything. Cody took care of us and could not have been more patient and kind with my entire family. He printed and made duplicates of everything for us. He could have easily seemed irritated since we were not well prepared for the appointment but he was amazing and great. Also he was honest with us in how long he thought our passports would take to get to us, therefore we did not pay extra to expedite them and we needed them in 7 weeks. They say typically it takes 5-8 weeks for new passport applicants. It came in 4 weeks. Thank you Cody!

I went here today. There was one woman working the counter (5/5/26) around 12:00 ish - the man in…read morefront of me needed to fax something - the lady said no one can fax anything for about an hour., no one's here to do it. Come back in an hour or tomorrow the man replied i need it faxed today so I' ll go to some other store As he walked out THE CLERK mumbled WELL THEN GO SOMEWHERE ELSE and rolled her eyes. It was my turn - I had some legal docs and a preprinted label. I showed her and reached for the envelope to put my things in she said I'll do it. So she took my documents and as I stood there to make sure my paperwork was going to get labeled properly because everyone before me she kept piling up and placing their labels on top (which I get, to help everyone get through the line) she looked at me and said you're done I got this. I have no idea if my label actually made it on my envelope #1 why couldn't she fax something #2 why would you be so rude #3 DO BETTER I'll use a different UPS going forward

High quality customer service highly recommend store was super friendly and outgoing we were in and…read moreout in less than a minute they didn't have kiosk, but we did the check out with the customer service rep at the desk The store is very clean and there was no wait time and very easy to find

My wife and son went to your establishment this morning for a spot on my son's lens. You guys took…read moreit to the back and used the hurricane blower to fix the issue within a minute and didn't charge him. Kudos to you guys phenomenal job.

Great job converting photos into digital images! Always very helpful!read more

Excellent customer service and extremely fast! I got yard signs printed and Jarvis was…read moreknowledgeable and gave great recommendations. I ordered the signs Tuesday and got them Thursday morning, and they looked perfect.

I found this place on a whelm. The owner ended up being excellent. I was on a tight deadline and…read morehad my items within 24 hours. Everything was professional and outdid my expectations.

I stopped in here to drop off a package. Location is in a shopping strip mall. Plentiful parking…read more Walking in the building, it's well lit and clean and clear of clutter. Staff friendly. As I browsed around I noticed this office has printing and faxing as well. Accessories and supplies available for purchase. Candy , calendars, stationery etc. Some sales . Prices vary.

Everything about this is unacceptable! Fez Ex is a joke.Unable to get items picked up for a return…read more They are unable to print up return labels and you have to go through a third party to get it printed.