They did beautiful and fast upholstery work for myself and other family members. I plan to have…read moreanother chair reupholstered soon. I won't go anywhere else.

They told me they would like 30 yards of a fabric I was selling so i went and measured and brought…read moreit back. then the guy said oh no money in my account today come back on Wednesday. so I came back on Wednesday they would not answer there door or phone calls. Very dishonest and wasted my time completely. For no reason.

Professional work at a reasonable price. I highly recommend them. Work was completed quickly. Thank…read moreyou RCT! Will definitely use them again.

Fixed a couch cushion for me repeatedly. Friendly and affordable. Would recommend. They have…read moredecades of experience

The carpet installers for a local retailer broke several pieces of furniture. The retailer found…read moreClassic Furniture Service to manage the repairs. Classic was terrific! They came to the house and assessed both pieces and worked with me on a convenient time for them to come pick them up. There was a dresser with two broken legs and a cedar chest with a broken leg. The dresser had other damage underneath as well. They completed the repairs and returned the items in about a week. I couldn't be happier with the service and care they took with my furniture. The price was reasonable, especially considering we would have had to replace the dresser if we couldn't have it repaired.

I love how this small shop restored my chair... broken arm. It is reasonably priced (just get…read morequote). They are not fast but the quality is worth the time it takes. I highly recommend them!

It's a well-known word of mouth, Upholstery business, Lenny Sharp has many years of experience as…read morehis son who works with him! I saw some of their other work where they were changing the fabric of the piece they are working on and it's excellent and very meticulous, excellent work! We had our recliner refilled with firm cushion to fill the areas needed and they did an excellent job at a fair price!

Spoke too soon! Got my second sofa back and not the entire thing was upholstered making it look two…read moretone. When I brought it up to Lenny he didn't offer any solutions or reason why he didn't upholster the whole thing like my first sofa and charged me same price. Communication is lacking and now I have a two tone sofa. Not happy.

We went to the Wardell showroom and something immediately stuck me. In the work area were several…read morepeople working on furniture. What struck me is - these people are artisans. They were focused, applying fine details, and invested in their work. It was really beautiful to see. However, that beauty broke down fast. My wife and I had made an appointment to select fabric for our sofas. We got there and met with Kenny. Kenny showed us how to use the fabric books and told us to begin reviewing. I ask if this he was going to assist us - we had sent him photos of our sofas, he had provided a detailed bid, this is not our craft, we desired assistance. Kenny said, no. He told us to go through the books, if we find something we like, bring it to his attention. The reason we had to bring it to his attention, he had to make a call to see if the fabric was still being made. You see, some of these books were old, very old. So, not have any clue what we were doing, we started looking through books of fabric. I saw one fabric type I liked but it was more expensive than the cost Kenny used in our bid. My wife was concerned about the price increase, so I asked Kenny if he could recalculate the bid cost based upon the price of the fabric. Kenny told me no; he told me to finish selecting our fabrics and then he will come to our house to provide a final detailed bid. Frankly, I was shocked. I was ready to walk out the door, but my wife found a fabric she liked. So, we asked Kenny about the fabric she liked. He found out the fabric is not made anymore. Regardless, my wife was inspired, so we went through every book in there. It was disgusting. They hadn't cleaned this area in who knows how long. Dust was everywhere; dust was in my nose, on my skin, on my clothes - thick nasty dust, it was horrible. Regardless, there were a couple fabrics my wife liked so we brought a couple books home with us. The first thing I did when we got home was to clean those books, take a shower, and put my clothes in the wash. We took a couple days looking at the fabrics at home, but I had scheduled time with a competitor because of the unsavory experience at Wardell. Some of the materials Wardell sent us home with were not too bad, but I wanted to see what Markell could do. We visited Markell and Angela greeted us. She had the images of our sofas we sent her, she asked us a few questions, sat us down at a table, and began retrieving fabric books with us. The books were organized, everything was clean, and the books were not old as dirt. Angela showed us options, asked our opinions, and helped us narrow in on the types of fabrics to match our vision. She offered ideas and backed that up by grabbing more fabric samples. Within a couple hours, we had a very clear vision of how we want to proceed. We still were not 100% sure of the direction we were going to proceed, but about a week or so after having visited Wardell, I received a voice message from Kenny. He basically said he hadn't heard from us and wants the sample books back "ASAP". Well, that was enough for me. This man doesn't care about us or our business. I did exactly what he asked, I returned those sample books ASAP and walked away thrilled I would never have to deal with that unkempt museum of forgotten fabric ever again. Wardell made us feel as if they don't care about our business. I am not 100% sure the reason I feel it important to say, "shame on you". I am not sure I should say it because they think it is OK that clients should rummage through a fabric book room that they obviously haven't bothered cleaning in years, maybe decades, or because their completely unprofessional front-office demeanor potentially risks the livelihood of those amazing artisans working in the back. Either way, I am glad we found Markell, I am glad there is a viable alternative to Wardell. There is an old saying in retail, which I think applies here very well - "Business would be great, if it weren't for those pesky customers."

I havn't been to Wardell yet, I am looking for a company to reupholster and refinish several…read morepieces of furniture. After reading the negative review from Tom G., I am definitely going there. Tom's initial impression was enough for me, when he said "...these people are artisans. They were focused, applying fine details, and invested in their work. It was really beautiful to see." Tom, that's what I want! Tom got his feelings hurt when Walden asked for their sample books to be returned... after a week. Of course they want them back, and a week is too long to retain their sales materials. No, they likely don't have enough catalogs for everyone to keep as long as they want. Tom became critical, even nasty in his review. If the front office had been so unprofessional, why did you take the catalogs home? Your superficial harsh review reveals your entitled, spiteful character. Shame on you Tom for trying to hurt a business with which you have never even done business. Most businesses would be pleased to know they dodged a "pesky customer" like you. I'll take "...these people are artisans. They were focused, applying fine details, and invested in their work. It was really beautiful to see", along with a little dust any day of the week. I'm going to check them out and I'll update my review.

I was very pleased with Diamond Needle Upholstery. I felt that their quote for labor was fair and…read morethey were good about communicating with me on the progress of the job. The upholstery work was good quality and I will definitely be back!

These folks are honest brokers. I didn't end taking next steps with my upholstery projects, but…read morediamond needle gave me a good range of solutions to consider. It's refreshing to talk with people who care about doing good work for customers, and aren't just trying to make a buck.

I give this firm, and its owner Vince, very high marks for integrity and having its customers' best…read moreinterests at heart. I spoke to Vince (owner of Restoration & Repair Specialists) about some alterations on my antique roll top desk. It was evident that he could have done the job well. But he suggested another craftsman in town that Vince thought would be better suited for that particular job. My sense is that he directed me to someone else not because he wanted to get rid of me, but because he thought my specific needs would be better-served by the other craftsman. Gotta love someone willing to do that. Thank you, Vince--your integrity is fully intact!

I have used Vince several times to repair antique chairs. He has done a very good job and I have…read morebeen very satisfied with the result. I would recommend him. You will have to wait awhile (likely several months), as this is a one-man operation and not a large corporation.