First, the doctors here are great! Friendly knowledgeable,…read moreand took very good care of me, I had a septoplasty and although recovery was rough the results were unexpected. I'm able to breathe out of my nose for the first time in over 30 years and most of my snoring is gone. I'd give both doctors and nurses 5 stars. The biggest issue is the billing department. I prepaid surgery, and received a bill 7 days after surgery. They send you messages constantly like a debt collector until it's paid . Here is the irony. The billing department actually owes me money. They've owed me for three months. I've called, spoken to 3 people. Yet a check was never sent to me and I'm still owed money. I've never received it. The other issue is calling the phone line is like calling the IRS. 10 prompts through the IVR. Sometimes you get someone, other times you get a VM. It's very frustrating. Aside from the difficultly reaching folks there , the fact I was spammed with bills, when they owed me and still haven't paid me. It was a good experience.

This office is a refreshing experience! Everyone was super friendly. I felt that my ear issue was…read moreexplained perfectly, and I have to return for more tests. I highly recommend this office!

Had a very poor experience after many years with Dr Patel. He was unprofessional and stormed out…read moreof the room because I asked why my ailing mother in her 80's had to be seen every 4 weeks to refill a prescription. She was in a wheelchair and on oxygen so it was a valid question but he never answered me. I can only assume he did not have a good answer and it was only for the money because he should have been able to explain why that was the case. A good doctor should listen, explain things and act professionally. If that is what you want, find a different doctor.

Dr. Patel is kind, intelligent, understanding physician. Something too hard to find in a family…read morephysician these days.

Great visit, everyone was very kind and attentive. I went in for an x-ray was in and out within an…read morehour. Definitely recommend!

This place will be the only urgent care I would go to from now on. From their front office staff to…read moremedical assistant, nurse and P.A., all very professional and caring. I felt so awful when I walked into the clinic and they took such great care of me. Thank you guys!

Love this medical practice! My whole family sees the practitioners there. Dr. Kothapally is an…read moreexcellent physician who is very knowledgeable and takes the time to explain everything to you. The rest of the staff is wonderful as well. The office has been remodeled and looks great! The wait time is very reasonable and you typically do not wait very long to see the doctor or get a speedy appointment. I highly recommend this practice.

I have been a patient for over 10 years there. Although I am very happy with my doctor , DR…read more Kothapally. À very caring , kind Doctor, but it is their answering service they use. The most rudest, untruthful, agents I have ever seen. They tell you anything when they answer which is rarely as it goes 80% of the time to voice mail. . I will now seek a new Primary care office unfortunately. I can no longer accept the answering service they use. Be aware. Be forewarned.

Dr Jason Hefner is a "Rock Star" who is a great listener and pays attention to detailread more

I am writing this review to express my serious concerns about the treatment I received from Dr…read more Tina Barajas and the Canton branch manager, Falicia. During my time as a patient, I felt that my concerns were not taken seriously and that I was not treated with the level of respect, compassion, and professionalism I believe every patient deserves. My experience with Dr. Barajas left me feeling dismissed rather than heard, particularly when I was trying to communicate my concerns and needs as a patient. What made the situation even more upsetting was my interaction with Falicia, the Canton branch manager. When I spoke with her by phone regarding the doctor's decision to dismiss me as a patient, I felt that instead of helping resolve the situation, the conversation became argumentative. I should not have to argue with a branch manager simply to have my concerns heard and to understand what is happening with my care. I understand that medical practices may have policies regarding patient dismissal. However, patients deserve to be treated respectfully throughout that process. Communication should be professional, calm, and focused on addressing the patient's concerns rather than becoming confrontational. This experience has caused me significant frustration and has left me feeling that my concerns as a patient were not handled appropriately. I hope the practice takes this complaint seriously and reviews how this situation was handled, including both my interactions with Dr. Barajas and my phone conversation with the Canton branch manager. I am sharing my experience because I believe patients deserve to feel heard, respected, and treated with dignity when receiving medical care, even when there is disagreement between a patient and a provider.

I was impressed as soon as I walked in. The office is super nice for the kids. The lady at the…read morefront desk was super nice. Hardly no wait at all. Took us back the Dr saw us within 10 mins. This appointment was to establish a new patient and she listened to everything I had to say explain from birth to 4 years old. She made me very comfortable and my daughter loved her. I can't remember her name but she was very pretty with long blonde curly hair. Highly recommend this place and looking forward to her next appointment!

Dr. Komal Balaney has been my primary doctor for many years, she is kind and always answers all of…read moremy questions

I'm happy to say that the quality of care has been super for the many years as a patient. Doctor…read moreSailaja Gadde & the staff were excellent. They also gave me emotional support when needed. They are located at 3890 Johns Creek Parkway, Suwannee GA 30024. 3 floor. Michael Hawkins 2736 Hamilton Mill Road apt. 219 Buford GA 30519 5star

First visit to new doctor. Office receptionist took my paperwork, ID and took a picture. I…read moreguess all new patients go through this procedure? Appointment was at 11 AM got into waiting room at 11:14 AM. Nurse took information on my general health, I was given an EKG and doctor came in about 15-20 minutes later to do her exam and have some general questions, on forms I submitted, clarified. Dr. Akamatsu first apologized for my waiting time, which I thought was a normal seeing I was a new patient. I thought that was nice of her to do. After she left, I had blood drawn, which was painless. Overall, I found my first visit was exceptional. Clean waiting area, though seating is limited to about 8 people. The examining room was spotless and the equipment seemed relatively new. The staff was friendly, professional and very helpful, A few days after my visit I got a call from Dr. Akamatsu's office with the results of my blood work. Also, there is a portal on the internet you go to, you log in, and see all the specifics of any test, medications, etc. that pertains to you. Great first visit!