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    Mark J. Williamson, DDS

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Mark J. Williamson, DDS

    Cavity treatment

    Crown cleaning

    Dental exams

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    Monarch Dental & Orthodontics - San Antonio

    Monarch Dental & Orthodontics - San Antonio

    2.9(19 reviews)
    1.4 mi

    Dr. Faddoul (and staff) DID IT AGAIN! WONDERFUL Service! Outstanding bedside manner from this…read moreDoctor! My poor Husband had THE WORST EXPERIENCE AT Seven to Seven Dental ( on Bandera) he had severe/excruciating tooth pain and UNFORTUNATELY, Monarch was not open so I took him to the other facility ( from Hell) He was FIRST seen on Sat. 11/02/19; we arrived at 4:40- (they closed at 5:00) but it was TRULY an emergency and he couldn't take the pain anymore! Well.... the staff DID NOT EVEN go over prices, future financial obligations, or payment plans (OF ANY SORT!) They literally took X-Rays - walked him to the back, briefly looked at his X-rays and DID NOT EXPLAIN a thing to him!!!! Like, WTH?! The Dentist LITERALLY TRAUMATIZED my husband with the "Cracker Jack" experience he received! I WAS LIVID! So, they didn't even numb my husband- literally just STUCK HIM (3) times and he said it was the MOST painful thing ever!!! Sent him him with antibiotics and Tylenol 3 and said to be there the next day for extractions; we go the next day- different Dentist this time, he literally swabs my husband- doesn't wait for the topical anesthetic to take effect- and JABS him AGAIN! (2) injections later, my husband tried SO Hard not to cry (but he did- the look on his face said it all- it was devastating to see him like that) WELL- Tell me why (the incompetents BARELY ask their billing coordinator to go in and talk about finance options?! Like, WTH- it was the twilight zone!) it was $1700(ish) I said,"FINE- we can have it TOMORROW - just please make him better and take the pain away - he's already numbed AGAIN and in the chair- CAN I LEAVE MY DL until TOMORROW- like, what can we do?) AND THAT OFFICE said we'd have to GO BACK AGAIN!!!! I couldn't believe it! After witnessing my husband literally almost jumped out the chair, grabbing the chair arms for dear life, and as soon as he looked at me- he made this HUGE Gasp and started crying while holding his chest! AT THAT MOMENT I thought of Dr. Faddoul and how HE was so much more deserving of money like that! So.... I told my husband calmly, " Honey, I am so so sorry but I don't want you to have to go through this AGAIN- But we have no choice- BUT PLEASE TRuST ME- I'm going to call Dr. Faddoul's office first thing tomorrow and I can guarantee you WILL have a MUCH BETTER experience! He didn't want to leave at first because he just wanted it "over with" but I said, " IF these people are REALLY going to make you come back FOR ONE DAY- ONE DAY- and you're already in the chair and numbed- I feel they are not in this business for the RIGHT reason" SOOOoO, called Monarch this morning- my husband was seen by 1:00pm and Front staff was of course 5 STAR with patient care and explaining EACH and EVERYTHING! After, they heard my "spiel" about his latest and traumatizing experience- LITERALLY, From the X-Ray personal to the back office, to the Doctor himself- WAS JUST AMAZING! My husband was SO SO grateful today! I KNEW He was in great hands. I'm NOT exaggerating when I say... YOU HAVE FOUND YOUR FOREVER Dental Care WITH THIS FACILITY on Fredricksburg! It's ALL about the way you treat your patients and the bedside manner you present- ONLY GREAT things to say about THIS Facility! YALL ROCK AT MONARCH DENTAL GUYS! Thank you for giving my husband a MUCH MUCH Better experience! Yesterday, was the worst day and the worst experience for him and it honestly broke my heart to see him SO Vulnerable- I've Never seen him like that in all our (16) years together- SO THANK YOU! And Ps- we will be back in 2 weeks! BUT money WELL Spent! PPS- check out my yelp review for Seven to Seven! NOT SO kind words- (Lol) but Y'all are on a WHOLE OTHER "playing field" :)

    I spend half a day looking for a dentist that took Humana HMO insurance and they did my problem was…read morethey took the tooth out and after the treatment they presented me with and $800.00 bill which I wished they had told me the price before treatment with that bills we are now in financial mess!!

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    Monarch Dental & Orthodontics - San Antonio
    Monarch Dental & Orthodontics - San Antonio
    Monarch Dental & Orthodontics - San Antonio - Monarch Dental in San Antonio, TX

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    Monarch Dental in San Antonio, TX

    Mark J. Williamson, DDS - generaldentistry - Updated July 2026

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