The people are awesome. Dr. Patel is a wonderful man who…read moregenuinely cares for his patients.

Great cardiology office. Saw my spouse the next day to get cardiac clearance for surgery. The…read morestaff is very nice and experienced, including Megan, who was the MA. Dr. Patel was just as nice and will be my cardiologist from now on.

The front office staff are the most incompetent I have ever came across. I had seen the doctor for…read moretwo referrals .After waiting for a month I called and asked what had happened to my referrals. She had no idea what I was talking about and stated the person dealing with referral had a family emergency and would call me on Monday.Turns out they had never sent out any referrals for me and scrambled to get them out. Only for them to be sent to the wrong offices and doctors !!!!! When I tried to speak to them I was put on hold and after ten minutes Ty or what ever her name is sent me to voice mail. They lack any form of customer service and are a complete joke. Unfortunately if this Doctor keeps his current office staff which I believe he inherited from the precious doctor at these premises here in Dewey he will not keep his patients for too long. When I was with the previous doctor they were presenting me with invoices for money that I did not owe. . Needless to say I shall not be going back here ever again. Period

Finally found a doctor who is caring and takes his time with you. Not a fast paced office by any…read moremeans, and I have felt right at home with this doctor.

Highly recommended. I am a long term diabetic patient and I have been well cared for.read more

Dr. Alyssa is truly one of the best doctors we've ever had…read more My parents have been seeing Dr. Alyssa for about a year now, and I can honestly say she is one of the kindest, warmest, most genuine primary care doctors you will ever meet. She doesn't talk down to you or rush you -- when you speak with her, it feels like talking to a good friend who truly cares. What really stands out is how incredible she has been with my parents, who both have dementia. We were previously going to one of the top dementia clinics in all of Arizona, but Dr. Alyssa has done more for them with her compassion, patience, and understanding than any specialist has. She explains everything clearly, takes her time, and always makes sure we understand the plan moving forward. She has a true heart for people, especially seniors with cognitive issues, and her kindness shows in every interaction. It's no surprise she already has a 5-out-of-5 star rating(in my eyes)-- she absolutely deserves it. If you're looking for a doctor who is thorough, knowledgeable, and genuinely cares about her patients, Dr. Alyssa is the one you want. She's simply outstanding.

Very pleasant office assistant helpful Looking forward to my…read morefirst appointment Thank you L Ellis

I visited Dr. Price for what felt like a potentially acute situation (uncharacteristic headaches,…read moredizziness unrelated to an injury), and her office was able to see me within days (a generic appointment might take months to set up). I was seen 20 min before my appointment and her assistant Jennifer was comprehensive and professional and thoughtful setting me up well to visit with Price. Price was the consummate professional healthcare provider in an old-school sort of way. Calm, collected, compassionate, engaged, engageable, professional, considerate. She is a deep and patient listener and willing to share her own personal perspectives (with modesty) as she fine tunes her focus on me and my needs. (I deeply appreciate the easy-going, good-natured give and take.) She took her time to develop her understanding of my condition through conversation and physical exam to rule out stroke and other possibilities. Her easy-going, relationship-building approach was so reminiscent of how doctors used to behave--how doctors used to interact. I was, frankly, blown away by her humanity as I haven't seen that high a level of quality care for a long while. She sensed instantly that I am a collaborative sort of patient who shares in the health care examination process by providing broad and specific information and even propose hypotheses. As if right on cue, she took all those data and fielded them deftly, providing insights and perspectives and leading to a diagnosis that felt on target. Rarely do I find a doctor who is so openly willing to share in the healthcare process with their patients. Dr. Price is every bit that rare doctor who is exclusively there for her patients' well-being. As I departed, I asked if she was accepting new patients, and essentially she told me she was full. I am already set up to start with another doctor in the coming months (also very well-regarded), but will try to squeeze my way into be becoming Dr. Price's newest patient as she is essentially everything one could hope for in a PCP.

Very informative and caring Dr great and and knowledgeable also excellent staff Easy to find at…read morehospital in Prescott Valley

This place is a hidden gem. One of the most respected heart surgeons in the world, Dr. Tibi,…read moreperformed a triple bypass on my dad. We waited over a week specifically for Dr. Tibi, and well worth it. Additionally, all the nurses/assistants took excellent care of my dad while he anxiously awaited his surgery, even keeping a smile on his face. They communicated throughout the procedure, and the recovery nurse, Cathy, was incredible. We are from Phoenix and would not go anywhere else in the State for heart surgery than Yavapi with Dr. Tibi and the hospital staff.

To sum my experience in one word; AMAZING!!!!! Our former…read moreprimary relocated out of state and we needed to find a new one. I had known Dr. Helen from previous visits to one of the local pain centers and decided to visit her as a new primary. She is the most thorough medical practitioner that I have ever encountered in my 83 years! To properly and sensibly treat any patient, she works diligently to establish current base level health indicators from which to administer current treatment as well as levels to which future indicators can be compared. I do not think that there is a single aspect of my health story that Dr. Helen did not have knowledge of after my current levels had been established. The establishment of these levels gave her an awareness of two issues that I had discussed with past primary physicians which were just passed off as a results of aging. I would liked to have encountered her when I was in my twenties. I am looking forward to lowering my "health age" from 71to somewhere in the sixties.

My aging parents experienced some of the worst healthcare I have ever heard of. My mother has been…read moreseeing Helen for many years for normal primary care needs, however recently presented with more complex issues. Rather then listening to symptoms and providing a compassionate approach to treatment (ex. ordering tests, ruling out potential root causes, etc.), or alternatively referring her to someone who could truly help diagnose her, Helen apparently "has her own method of healthcare" which is essentially dismiss the patient's inputs, do NOT seek to attain additional relevant medical information, and brush off the patient and their family. Following an initial rather underwhelming initial visit related to these new symptoms, my father tried to provide additional medical history to help with a diagnosis. Helen told them that she would not order additional tests, despite their inputs, did not appreciate my father providing the additional information, and that their desperation in seeking her help was making her feel uncomfortable. My mother and father are in their 70s-80s. This was extremely shocking for both of them, and they felt betrayed, particularly given the history that my mom had with Helen. No care or compassion given, just dismissal. So much for the Physician's Oath... There are a lot of great options in Prescott for primary care. Do NOT go to Paslay Health Care.

Dr Purush does not receive the number of very positive reviews he deserves. That is wrong!…read moreDr. Purush is very professional. He has been my primary care physician for several years. He always makes a clear diagnosis and prognosis. You will be healed unless it's something out of his control. Dr. Purush is very friendly. He listens to his patients carefully. He has a vast knowledge, and over 40 years of experience. He has good communication skills. He is compassionate and has empathy. He shows attention to detail. He has strong ethical standards. He has strong problem-solving skills. He has strong interpersonal and teamwork skills. He remains calm under pressure. His patient-centered approach is without question. Dr Purush is one of a few doctors at YRMC (Prescott) that won Physician of the Year by his peers (Now Dignity Health YRMC). Every time you visit him, you must bring documentation proving your insurance. You must also bring an up-to-date list of all your medications and supplements. You will be very satisfied with Dr Purush. Respectfully submitted, Thomas Michael Rutherford (Prescott)

This doctor has no clue about his front office... it is…read moreTerrible. The only person that helps is Ashley. He sees his patients a fraction of the time. Purush take the blindfold off or retire, let your patients get what there paying for.

This clinic is great and always a good experience. My last…read morefew appointments were with Brandie. I found her to be very caring and kind. I was interested in HRT and knew she was very knowledgeable about the different types of treatment. All of the options were explained to me. Brandie let me know the protocol follow-up for labs and appointment to monitor my treatment. Brandie knows what she's doing and always puts your care first. I highly recommend her for any women's care.

Absolutely the worst customer service I've experienced. The only person who treated me with any…read morelevel of decency was the phlebotomist. The nurse, Brittany, spoke to me in a way that felt patronizing rather than comforting. Dr. Edie Morgan spent only a few minutes with me, documented just 3 of the 20+ symptoms I shared, and dismissed my concerns by saying I was too young for perimenopause, even though I'm 42. Before my next appointment, I called to confirm the cost of an ultrasound. I was told it would be a $876 copay through my insurance, or a $300 cash price, which would be billed 30-60 days later. However, at the appointment, I was told I had to pay the $300 upfront. When I explained I had called ahead specifically to avoid this situation, the office manager, Sonda, denied ever telling me it would be billed later and insisted on immediate payment. During the ultrasound, when I asked a simple question, the technician told me she couldn't answer questions and do her job at the same time, and that I should be quiet. When my bloodwork results came in, I was told I had to schedule another appointment, with an additional $100 copay, just to receive them. I asked if they could be provided through a patient portal, but was told no. Later, my insurance company informed me that the visit I paid cash for had still been billed to them, and I should have only paid $100. My insurance rep contacted Sonda (with me on the line) to address the duplicate payment, request a refund of the $200 overcharge, and ask that my results be released. During that call, Sonda accused me of trying to get free medical care. My rep clarified that providing lab results via a portal is standard practice and should not require an additional appointment. Sonda eventually said I could pick up my results in person if I signed a waiver, adding, "good luck getting anyone to explain them to her." I then had to drive 40 minutes each way to their office just to retrieve my results only to find I could understand them myself within a few minutes without paying another $100. To top it off, Sonda later left me a voicemail saying she didn't understand why I was upset and claimed I had been treated with the utmost respect. That couldn't be further from the truth. I would strongly caution others before seeking care here.