I took my daughter Lillian to get her shots for school and made her sore longer than she should be…read moreand left the syringes overflowing from the sharps container and held her down when she never had that before and poked her too many times (unnecessary) pokes by the ways I ended up doing it for her after the fact they did that and she was bleeding from a few unprofessional needles I gave her her shots instead and deliberately delayed her shots because she was so sore from the shots but they did do everything else right but the vaccines pretty good but traumatized her by holding her down and even asked me to hold her down and said that she was squirming a lot which she was but it was because they just came in with the shots and held her down they pushed the syringe in hard into her arm and didn't care at all and made her cry a lot and she even said it was very painful not pleasant

I normally dont do reviews, but this is the 2nd time I've had unprofessional service when I…read moredesperately needed proper and timely care for my kids. The first time I sat in the waiting room an hour and a half after my scheduled appointment to be seen just for the dr to brush off every concern. The whole visit took over 2 hours and there was only 1 other patient. The 2nd time was 3 weeks later and I showed up 10 min early for a 10am appointment. The receptionist took vitals and the dr wasn't even in the building. We sat in the waiting room for over 40 min before deciding to leave. The dr drove past me as I was leaving the parking lot lot. Apparently coming in late is becoming a normal practice for this dr. Beware this is not a medical group. This is one individual dr that runs this office. If she's not there on time youre waiting for her. I see she used to get great reviews, but maybe time has taken its tole and the quality isn't there anymore.

Dr. Galang is absolutely incredible and so are her nurses. However, the front desk ladies…read more(specifically one) is incredibly rude. She treats you like you're a peasant who is seeking free service. I was very close to having a breakdown because of her poor behavior. I explained to her that my daughter (born only two months ago) had insurance. She was born at Hoag Hospital in the same complex and has been seeing Dr. G since birth. I explained she had insurance, but I didn't have the ID number memorized. I said I would call once I got home in an hour to provide the member ID number but I could provide the group ID number in the meantime. This receptionist was incredibly rude and kept saying that our visit would be marked as a cash visit and she won't bill the insurance. She needs training on bed side manners.

We love Dr. Tse! Easy to get appointments, I've never had to wait more than 5 minutes. She really…read moretakes the time to listen and answer questions, she is also very fast to answer questions through MyChart. I have nothing but great things to say about her!

We LOOOVEE Dr Tse! She takes a lot of time with us and our son and she is very forthcoming with her…read moreinformation. We cannot recommend enough!

Both my kids have been seeing Dr. Tse since they were born. They are now 12 & 14. We love Dr. Tse…read moreand she has provided the best care for my kids. One even has a lot of medical issues and she has always steered us in the right direction in the correct treatment while trying to treat the issues long term. She gives a lot of care when she sees her patience and gives us undivided attention when she is with them. Her office staff can be a bit "tighter", meaning more organized, but that is a lot of medical offices. We have recommended Dr. Tse to many others and they equally love her. Your child will be in great hands with Dr. Tse.

We are such big fans of this practice…read more We have loved the access to multiple OC locations and while Dr. Bui's schedule can fill up we've had great luck with seeing Dr. Matthew Harris. Dr. Harris is smart, caring, funny, and he has the most amazing bedside manner. He is someone you would want to be friends with out in real life! Highly recommend Coastal Kids if you want to ensure your child is in great and kind hands always!

We were patients here for years, but after the practice was sold to private equity, the change has…read morebeen impossible to ignore. What used to feel like a pediatric office now feels like a business focused on maximizing revenue. Getting an appointment is an exercise in frustration. Even reaching someone by phone is difficult, and when you do, you're often told there isn't any availability. The patient portal is another nightmare--I spent an hour just trying to regain access, which made communicating with the office even more difficult. The front office staff seem completely burned out. Every interaction feels transactional, and there always seems to be another fee. The final straw came when we switched to a new pediatrician. Our new provider attempted to retrieve my children's vaccination records through the California Immunization Registry, only to discover Coastal Kids hadn't entered them. Because of that oversight, I had to request the records directly from Coastal Kids--and they charged me $20 per child to send records to our new doctor's office. Charging families to correct the consequences of your own administrative failures is a terrible way to treat patients. If you're looking for a pediatric practice that is accessible, patient-focused, and organized, I would strongly recommend looking elsewhere. We left because the quality of the experience steadily declined, and unfortunately, our experience during the transfer out only confirmed that we made the right decision.

We absolutely love Ocean Pediatrics! Dr. Abelowitz and Nurse Jennifer Maccio are both amazing. My…read morebaby was sick, and they were able to see him the same day, which gave us so much peace of mind. They are incredibly caring, dedicated, and thorough. They take the time to explain everything clearly, answer our questions, and never make us feel rushed. You can truly tell that they genuinely love and care about the children they treat. As a parent, it means so much to know that my baby is in such caring and capable hands. We're very grateful for Dr. Abelowitz , Jennifer, and the entire Ocean Pediatrics team. Highly recommend!

As a mom to two young girls, we are no strangers to the pediatricians office. We have seen Dr…read more Nylander and NP Jennifer Maccio several times and have been pleased with the interactions each time. Both are so kind, patient, and loving with my children. They ask good questions and make sure all of my questions are answered. The longest wait time I've had here is 15 minutes which is so great when trying to get sick kids seen. They also have Saturday and Sunday care which is SO helpful. The front office is happy and it reflects into the practice.

My kids have been coming here since my oldest was 6 weeks old…read more I absolutely adore this office and their staff. They feel like a family and there is very little (if any) turnover...most of the staff have been there for over 6 years. They are such a great practice and I cannot rave about them enough.

Dr Monga has a good bedside manner, was very courteous and spent a good amount of time examining my…read moredaughter. She is detailed, took time to read about her history and reminded us of upcoming appointments. I hope her availability/capacity increases so we can see her more often. Both office staff Aneeta and Maria are fabulous, attentive and responsive. I was extremely satisfied.

Dr. Tran is amazing! I can always get my girls in to see her and always get a hold of her for my…read moreconcerns. She brings the old practice of caring about her patients and always there for them. My daughters love her! My one daughter has Down syndrome and she loves her. She usually tells Dr. Tran what to do. Dr. Tran will always take her time with my girls and give the attention to them.

Dr. Soan is the best pediatrician. I just find out today she is on yelp and I can't wait to give…read moreher more than five stars if so ten. I interviewed several doctors until I met her before my daughter was born back 2017. Now my daughter just turns six years old and during these six years, Dr. Soan is always there whenever I contact her anytime even I am outside of the country. I keep telling my husband that how lucky we are that we find Dr. Soan as the pediatrician. I am the first time mother, and I do get anxious even little thing happen to my daughter but Dr. Soan always so patient with me and explains things clearly as well comfort my worries. Dr. Soan is very knowledgeable and professional. Thank you so much Dr. Soan and my daughter we all love you!

We recently had a disappointing experience with Mia Bella's pediatrician's office regarding billing…read morepractices. After a very brief appointment -- approximately five minutes -- during which Compound W was applied to treat a wart, our insurance was billed and paid the adjusted charges. We were then charged additional out-of-pocket fees on top of that. At the office's direction, we contacted their billing department to dispute the remaining balance due to the minimal nature of the treatment provided. Unfortunately, the charges were not adjusted. We understand healthcare has costs, and we respect medical professionals' time and expertise. However, we believe billing should be reasonable and proportionate to the services rendered. Because of this experience, we've decided to seek care elsewhere. We're sharing this so other families can be informed and ask detailed questions about treatment and billing upfront.

I loved taking my child here over the years. Dr Kraft is amazing. She truly is one of the best…read moredoctors I have ever met. I am not fond of any of the other doctors there, but it's been a good, comfortable place for my kid. But now, to be able to continue to receive the same service I have been getting and expecting for my family, I have to pay an administrative fee of $150-$250 a year (depending on the number of kids that you have). See the attached photo straight from their check-in portal. Otherwise they will charge you for every non-medical service that isn't covered by insurance - such as a call from your doctor about lab results, a vaccination record for your child or a medication refill over the phone. I am shocked and utterly horrified. It's bad enough that our insurance companies rip us off left and right with high premiums, deductibles, and copays, but now my provider is charging administrative fees!?!?? Their excuse - the insurance companies don't compensate us enough so we need the patients to cough it up. Food, housing, clothing, medicine costs have all increased and people are barely making ends meet these days. Incomes have not increased, but the cost of living has. And now, my pediatricians office wants to make more money by charging for simple things that should be included in the overall care my child receives. Sure, I can opt-out...but then what are you going to charge me for? What non-medical charges will I now expect to see on my bill? I called for a refill...how much do you charge for that? I asked for a note for my child's school....how much do you charge for that? These are not things that should ever be something a parent worries about. We have enough worries about our children and putting food on the table. Now I have to have anxiety about more mystery charges appearing on a bill? There was no prior warning about this...no emails that went out to parents and patients, no update on the website...this appeared as I was trying to do a check for my child for their appointment. There is minimal transparency about what you are charging for these non-medical services. I want no part of being at a place that does something like this. I will need to find a new office now...this is so unethical. How many more patients do you think you will lose because of this? I have never been at an office that has ever done this. What are you going to start charging for next??? How sad...customer care and service is now a money making business at Mia Bella Pediatrics.