I'm very disappointed with my experience at this dermatology office. I never even got to see the…read moredoctor because the staff insisted that I leave a credit card on file before anything else, supposedly in case the insurance did not pay. The strange part is that they never verified my coverage with the insurance company first. In most medical offices, the staff checks benefits, co-pays, and coverage details directly with the insurance provider using the billing codes. That is literally part of their job. Instead, they wanted ME to call and figure everything out myself, even though I already provided my insurance card. I explained that I was not comfortable leaving a credit card without knowing exactly what would or would not be covered. Leaving a card on file without verification feels like giving a blank check. Everyone knows insurance companies often do not pay 100% of inflated medical charges, and patients can end up receiving surprise bills. The staff kept pushing paperwork and forms on a tablet instead of doing their own verification work. I found the process extremely unprofessional and incompetent. In all my years dealing with doctors' offices, I have never been told that verifying insurance coverage was my responsibility. Unfortunately, I wasted my time and left without seeing the dermatologist. I'm sorry to leave this review, but I think people should be very careful before signing forms or leaving a credit card without clear information first.

Dr Young is great. She answered all my questions and didn't try to push a lot of expensive…read moreproducts. She is a wonderful balance between professional and personable.

Dr. Littzi and her team do a wonderful job at patient care and customer service journey. Shes one…read moreof the rare practices that genuinely care about her patients results. Highly recommend this practice for their clinical and aesthetic treatments.

My daughter had struggled with her acne. It was so bad on her back that it was scarring. We had…read morebeen to several dermatologists with the last one saying she needed to go on Accutane. We were against it and decided to see Dr. Littzi. She spent a lot of time with my daughter and put her on a treatment plan. She didn't make any promises but said let's try this first. Well, in just a few months her acne completely disappeared! Even her scarring looks better. Thank you Dr. Littzi!!

Improve your level of service with patients when calling in trying to book. Reception extremely…read morerude and condescending. Lack of any idea on pricing whatsoever.

I've been seeing Dr. Haven about 12 years now. And I can honestly say she always goes above and…read morebeyond. She listens attentively, offers opinions and always makes me look a lot younger. I have to say my skin has never looked better. What I love most is that she brings all the latest and most effective in the cosmetic dermatology world to her patients. My latest favorite treatment she is offering is the 3 D Miracle: a fast, 10-15 minute, low-downtime, and generally low-pain laser skin resurfacing treatment to enhance skin tone, texture, and brightness effect by promoting natural collagen stimulation and removing dead skin cells to target fine lines and sunspots. It has treated my acne scars and appearance of fine lines and wrinkles and virtually made them disappear. I can actually see the difference in my skin texture! I highly recommend this treatment for all skin types. So far I have had two treatments done within a few months of eachother. I am about to turn 66 years old in a few weeks and I have had people tell me they are in shock and they still think I am in my early 50's without makeup on! Thank you Dr. Haven!

Dr. Pisarenko and his entire team are absolutely amazing. I've been contemplating having a tummy…read moretuck for over twenty years. Dr. Pisarenko was the third physician I had a consultation with in 2014. After years of putting it off, I finally booked in 2020. Dr. Pisarenko's mannerism, honesty, knowledge, and charm is what lead me to book with him. He's extremely personable and makes you feel comfortable and at ease. Him and his team have been by my side before and after my procedure. I'm currently 4 months post-op and still have open lines of communication with him. Not to mention his office is beautiful, clean, and smells amazing. I highly recommend him!!!

Please see extra pictures of Dr. Pisarenko's terrible work attached. These photos were taken…read morerecently. The situation is dire.

I'm a very picky person . It's extremely rare when I get hooked up on something . I pay attention…read moreto every detail , especially when it comes to my appearance . I went to a few facials in the area , I liked none. So my neighbor recommended me to see Alvina . No matter how well I took care of my skin this summer I had very dehydrated skin by the end of the summer, most likely because of a lot of traveling . Alvina was amazing , very knowledgeable and every step of the facial was simply perfect . I've had a lot of facials to distinguish if the service I am getting is great or not . I usually get worried when someone touches my face , I can't relax. But this session was ultra relaxing , I trusted her from the moment she touched my skin , which never happened to me before . About the facial : My skin modified immediately right after the treatment . My skin is hydrated again ruffness went away and it felt light and clean . I am very thankful to Westport Spa for this experience . Alvina thank you a lot for this experience . I will definitely be back for you . I think it's a perfect start for a new season .

I tried to make an appt to see Dr. Brownell for myself, my daughter and my mother. The receptionist…read moredid not return my email requests or voicemails. It took numerous attempts to get an appt booked. I only persisted at that point because I had gift certificates. By the way....this facility added sales tax to the certificates. For those of you who aren't aware, according to the CT State Dept of Revenue services, gift certificates are not subject to sales tax. Once we arrived at the appt, the receptionist did not properly schedule the service my daughter was looking for so there was no time after a one hour drive! When checking out, I paid with my credit card for me and my daughter. Neither, me, my Mom or my daughter were given a receipt. When we got home that day, we all contacted the receptionist and asked for our receipts. The receptionist then told me my credit card charge didn't go through (even though it did). I had evidence of this on my credit card statement. She said she would have to speak to Craig, the doctors husband who doubles as office manager. Craig contacted me the following week wanting my credit card number again! I declined and sent him the screen shot that my card was charged. About a week after receiving Botox, it set in with horrible results. My face was crooked. I sent Craig a picture. He said he would show it to Dr. Brownell and she would call me immediately. She never did. He also said he would email me a gift certificate as an apology. He never did. I have the text streams of these conversations with him as proof. After not hearing from Dr. Brownell regarding the terrible results, I decided to file a dispute. I needed to go to another practitioner to fix what she did. This facility has responded to the dispute with a pack of lies. Here they are: 1) They are saying I was rude and aggressive to the receptionist. Not true. I was more than patient given the receptionist was not competent in any of her interactions with me. 2) They are saying Dr. Brownell called me 2 times to discuss the bad results. Not true. 3) They are saying I blocked their number. Again, not true. 4) They sent a picture to the credit card company of my forehead without squinting indicating that the treatment was successful. This is misleading as Botox can take at least a week to kick in. 5) They have the audacity to accuse me of "Theft of Medical Services" which is a "larceny". Shame on Dr. Brownell or perhaps it was her narcissistic husband for stooping this low. I was unhappy with results and she never called to discuss so after a couple of weeks of waiting I filed a dispute. That makes me a thief? How unprofessional! The above-mentioned visit I've described was a comedy of errors from beginning to end. For the high prices they charge, clients should certainly be able to expect to have a pleasurable experience. If I could give less than one star, I would.

I've been spoiled by going to a great skincare/dermatologist practice in the Boston area for years…read more I recently moved to CT and found Dr. Lipper. He's fantastic! Thorough, friendly & helpful. In fact, coincidentally, he even knows the dermatologist I saw for years in Boston. Everyone I saw at the Southbury practice was friendly and helpful.

One of the nicest physicians I have ever met. The staff is nice as well. The visit went well, he…read moreis quick, efficient and accurate. Several convenient locations.

Dr Zirn is a wonderful physician. His personality, demeanor and professionalism is very relaxing…read moreand comfortable. As a patient with skin cancer twice, he has made me very mindful of my skin and protecting it. He never makes me feel nervous or upset. Going to the doctor can be very tense but he always treats me and my family with respect and compassion. I highly recommend Dr.Zirn as a dermatologist. Sometimes you have a wait to see him but it's only because he is busy with another patient -- he never rushes through his appointments.

Dr. Connors is very kind and knowledgeable. He was very thorough during appointment and it was…read moreclear he cares a lot about his patients and their skin health. Overall a very positive experience.

I had really bad acne as a teenager, and the first two dermatologists I went to put me on acutane…read morewithout much of a second thought. Each tried one topical cream before the medication and neither creams worked. The first time I used acutane, I had no further acne problems until 4 years later. The second time I used it, it didn't really solve the issue. Dr. Connors has this acne regime for his patients that is SO easy to follow. And the best part? It actually works. My acne cleared up within a month and the topical zaps any random breakouts within days. I had a few random cysts on my eyelid, and he was both fast and efficient to remove them with minimal issues. I loved that he called the next day to check up and see how my eye was doing. All the staff is a pleasure to interact with. I have yet to encounter them on a bad day.