I've had extensive dental work over the years, including implants, crowns, and veneers, and I was looking for a dentist in Evansville who could manage more complex dental histories after moving from Louisville, where I had an excellent long-term dentist. My experience started off well. The staff was kind, the hygienist did a good job with my cleaning, and Dr. Jenkins was pleasant during my visits. The office itself could use some updating, but that wasn't a deciding factor for me. A tooth that was diagnosed as having a cavity was filled, but a few months later it began causing pain. When I returned, Dr. Jenkins recommended extraction. Because the tooth is in my smile line, I asked about the option of a root canal instead. During that discussion, cost was mentioned, and I made it clear I was willing to pay cash if insurance was an issue. Unfortunately, after that point, communication stopped. I attempted to call, email, and text the office multiple times and never received a response. I also stopped getting follow-ups regarding cleanings. It felt as though once my annual insurance benefits had been exhausted, I was no longer being treated as an active patient. I sought a second opinion from an oral surgeon, who informed me that the tooth does NOT need to be extracted or even need a root canal. The sensitivity I was experiencing was caused by a poorly done filling. This completely healthy tooth in my smile line would have been unnecessarily removed if I had followed Dr. Jenkins's recommendation. I'm now transferring to a new dentist and dealing with additional issues, including being charged an illegal $40 fee to transfer my digital x-rays (HIPAA regulations only allow reasonable, cost-based fees for medical records transfers). I want to be clear that the staff was kind, and I don't believe there was intentional malice. However, the combination of what appears to be a misdiagnosis that could have resulted in an unnecessary extraction, the complete lack of follow-up communication, and questionable billing practices has made it impossible for me to continue as a patient. I would strongly recommend getting a second opinion before agreeing to any major dental work at this practice.​​​​​​​​​​​​​​​​ read more

I came here in 2023 with an emergency immediately after moving to Evansville. Dr Jenkins was very nice. She was honest with me, but at no point was she or her staff anything but kind. I had an infection, and she knew I was flying and called me after the appointment concerned about the pain I would feel in the airplane. We made the decision to pull the tooth (I originally had made another choice but changed my mind after she called). They actually got me back in the same day and did it. Dr Jenkins was thorough and caring. Then when I had my knee replacement a few months later, the office sent me a get well soon card, which was greatly appreciated. No one likes going to the dentists office, it is never fun. But I appreciate Dr Jenkins for being up front with me during an emotional time. And I appreciate her staff being so kind. I will be back. read more

I wish I would give this place 0 star. The dentist is extremely rude and racist. A friend of mine doesn't speak English, so she asked me to help her translate while she was there. The moment my friend walked in the place, my friend was very honest and told them she doesn't speak a lot of English, but she got me to help her translate throughout the whole thing. They came so rude and attitude change towards her after she said that. They made her bring $400 cash-- no big bills, with her at her appointment to pay. Like what? Who would have that much money in cash to carry around? Even before they started on anything, my friend of mine wanted to make sure how much it'll all cost in average. So I asked the dentist. How much for the 2 fills and a basic cleaning. The dentist said my friend needs a X-ray. She tried to tell us to do the unlimited X-ray for $200 plus, so I asked her if it's necessary bc my friend doesn't have a lot of money and her big problem is the 2 fill ins. Then she said, one time X-ray is $90 something. So I had to ask her one last time, is it mandatory or optional bc I don't know how it all works. I don't want my friends spend her hard work money on something that's not needed for what she wanted done. She said "it's the law." I mean, idk that's the law, I was just asking question bc I'm not sure how dental stuff works. Then I told her, if it's mandatory then go ahead n do it so she can get her teeth clean and fill in. She got so rude and mean telling us "you don't trust your dentist then we won't work on you. You guys can leave now." The dentist literally yank the paper thing they wrapped around her neck n told her to leave the place. I haven't say anything about trust here. We are just asking for prices, questions that we don't know about. How about them educate us something we don't know and learn how to speak to their customers nicer? Her tone is the most condescending and shameful tone. There was no education, there was no kindness, and I have never in my entire life been treated that way during any interaction, let alone for such a vulnerable environment and appointment. What's wrong with asking questions? If we don't know how much we are paying, how we gonna be at the end of its outrage prices? She's trying to tell us is over $200 for X-ray unlimited. then 90$ something for one time. We gotta do what's good for our pocket. If it's not mandatory then we won't do it. If it's required then go ahead. I DO NOT RECOMMEND this place to anyone Especially if you're not crazy rich, you're first time, sensitive person, nervous person, you're not carrying cash bc if you pay card. They'll be rude to you too. Never again. I don't even know how she's in price for that attitude and personality. read more

"I WOULD NOT RECOMMEND!!! I am deeply disappointed and heartbroken by the way my daughter and I were treated by Dr. Maritza Jenkins at this dental office. My daughter is special needs, and I made it clear ahead of time that I hold Power of Attorney (POA) and an Advance Healthcare Directive (AHD) to support her when needed. The office assured me this would not be a problem. We arrived 20 minutes early for her appointment, but realized during check-in that she had forgotten her ID. We quickly returned home to retrieve it and came back in time to be checked in and seated. When the dentist came out to take my daughter back, she asked if I could accompany her. The dentist responded with, "Who is making the decisions?" I explained again that my daughter is capable of making her own decisions but sometimes needs help understanding things. The dentist then questioned the validity of my POA and AHD, despite never having asked for copies before. She claimed it was "illegal" to treat my daughter without having those documents on file--something that was never mentioned during our initial call or when we were sent home for the ID. I even offered to go back home again to get the paperwork while my daughter was being treated, but the dentist refused. What hurt the most was when the dentist looked at my daughter and said, "Since you can't be trusted to make your own decisions, I can't see you without the paperwork." My daughter tried to explain that she is capable but feels more comfortable with me present. Still, we were denied care. This experience was not only frustrating--it was discriminatory and demeaning. No one should be treated this way, especially someone who already faces challenges navigating the healthcare system. We left feeling humiliated and dismissed. DO BETTER!!! I hope this review encourages this office to reflect on how they treat patients with disabilities and their families. Compassion and understanding should be at the heart of healthcare--not judgment and exclusion." read more

This is the worst way to conduct business. I went in for a minor repair which was done satisfactorily. However, while there, she told me I had 5 cavities and also needed a root canal. I had been to a very reputable dentist a couple years earlier who had complimented on how well my teeth were taken care of and had no cavities. That should have been my first clue. However, I decided to go back and have one of the so called cavities taken care of. It was not the usual experience I had had in the past with my one lifetime cavity or any my kids had. That should have been my second clue. She pulled on my tooth so hard that I thought she was going to take my head off. My teeth had been very strong! After that, I couldn't even chew on that side without a sharp pain. I went back. She did something but it didn't fix my problem. I refused to go back again because I needed at least one side of my mouth to chew food on. I realized later that she had intentionally broke my tooth, causing a problem instead of fixing one. I later discovered that what was causing my pain was a piece of broken tooth she had created which later broke off completely. Once that fell out, I now have a u shaped whole there that has sharp edges and traps food. I had no pain or problems evidencing any problems until immediately after she did what she did. And the fact that another dentist was impressed with my teeth just a year or two prior confirms she intentionally created my problems for profit. She should not be practicing in my opinion. She was able to get me in right away. Now I know why. read more

Writing this review as I just left. This was my experience- I had two back to back pregnancies with severe hyperemesis gravidarum, a condition where I threw up 30+ a day, every single day and there was always acid in my mouth causing major dental problems for my back teeth. I was extremely nervous for going into this office in the first place, and made it very kindly and abundantly clear how vulnerable and nervous I was. The dental hygienist (red hair) that checked me in and gave me an xray and initially saw me was very kind. Dr. Jenkins came in and was so cold from the bat. With this being an all women's dentistry office I anticipated kindness and warmth (foolishly I assumed that), and experienced everything but. She proceeded to tell me how people with my condition don't have dental problems anymore and it's not common, and it's my fault for being in that position. I started to cry and tell her I didn't choose my condition, and it was out of my hands and she looked at me with a blank stare. "Well what do you want me to do here? You need the tooth pulled out so what do you want?" In the most condescending and shameful tone. There was no education, there was no kindness, and I have never in my entire life been treated that way during any interaction, let alone for such a vulnerable environment and appointment. The woman that came in after I told the Dr I need a few minutes to decide was a new dental hygienist and she was extremely kind. Dark hair and tall. I cried and told her how I felt like I was bullied by a high school mean girl and I have never been treated that way. She was kind and brought back the doctor who then told me I'm not brushing right and I need to do a better job. I can't make this up. Dr. Jenkins, I think it's time for you to do what makes you happy because your career clearly isn't it. There is no reason on God's green earth for you to be practicing a position that requires kindness, when you practice anything but. For your age and education I would've expected much better. You truly ruined my day, worsened my fear of the dentist, and have traumatized me. I'm in awe of how you're practicing while treating human beings this way. Edit- I just got home and called and requested to speak with the kind lady I initially met in the beginning and I let her know my experience, but she was also in the room for the first encounter with Dr. Jenkins. I thanked her for being kind but told her how in awe I was of the treatment. And I had to pay $100 on top of that, with no treatment done. She told me thanks for the feedback and that's the fee and hopefully I'll get my situation taken care of. I hung up disbelief. Do not come here and stay as far away as possible, this is not a safe place for your mental health if you have any dental anxiety or would like to be treated with a sliver of kindness. read more

One of the worst decisions I have ever made was going to this dentist a year ago. That was re-affirmed today when I had an emergency do to faulty products she sold me like a used car salesman. When it broke, she let me know that she wanted nothing do with it further, leaving me in a terrible position that will now cost me thousands of dollars again. She expressed no concern or empathy... just how much can I pull out of your pocket today. read more