I'm giving this Ono Hawaiian BBQ location a four-star rating based on a noticeable drop in customer…read moreservice compared to my first visit. On my first visit, the experience was great--I was greeted upon arrival not only by the cashier but also by the team preparing the food. That welcoming atmosphere stood out. Today, however, while the food was just as exquisite as before, the customer service was lacking. When I entered the establishment, I went straight to the order pickup/online order line. My presence and appearance were not acknowledged by anyone. I made eye contact with several front-counter employees, yet no one greeted me or asked if I needed assistance. There was an individual standing next to the online pickup area who appeared to be too busy on their phone to acknowledge me at all. Moments later, a female customer arrived after me to pick up a DoorDash order, and I realized that the individual on their phone was responsible for handing off online orders. That gentleman definitely needs to work on multitasking and should be trained to acknowledge customers' presence. Additionally, being on a personal phone while on the clock--especially in a customer-facing role--is something that should be coached and corrected. That said, the food was absolutely delicious, just as I remembered. The cleanliness of the establishment and the overall presentation were also excellent. In summary, Ono Hawaiian BBQ in Los Banos delivers outstanding food and maintains a clean, well-presented restaurant, but the team needs to go back to the cutting board when it comes to attention to detail in customer service. With improved engagement and awareness, this location could easily be a five-star experience.

Well the food was fine but the service here is pretty absent…read more We were at least welcomed in but the problem was it took 10 minutes of waiting in front of the counter for a second fork. Also had missing dessert item that I just took myself in the end. It's clear that the drive through is prioritized. I got the fish and bbq chicken. The fish was overly salty and overly peppered but I guess that may be the style. The fish itself was flaky and the chicken was tender. The good thing about this place is that it has a clean bathroom right next to Dutch bros.

We ate here the first day it was open. The service was really spot-on and exceptional even though…read morethey had just opened, for the first time, just 3 hours earlier. We ordered and our food came out much more quickly than we expected. I had the fish tacos and my husband got the oysters and shrimp ceviche. We both really enjoyed our meals and the fact that the owner stopped by our table to introduce himself was a pleasant bonus. We will definitely become regulars and welcome this fantastic new addition to our downtown.

Driving through Los Banos today, we thought we'd give it a try…read more Go. The food is so good. The shrimp soup was so flavorful! The ceviche was delicious! The service was the best. The server brought two free cups of their soups of the day to try and both were so good we bought full sizes of them to take home.

De michoacano solo el nombre muy bonito el lugar pero no tiene sabor pero de pasada está bien pero…read moreestán mejor los tacos de la esquina

Fast service delicious sea food cant go wrong with this place i recommend this great Mariscos /…read moreMexican food to all if you're in the area check this place out

I ordered online through España's Southwest Bar & Grill using their Toast app. The app was easy to…read moreuse and payment was simple, although some of the options were a little confusing. That said, they reached out right away to help fix my mistake, which I really appreciated. Pickup was fast and easy when we arrived. We ordered the 4-6 person nachos with steak and half fajita steak. It came with plenty of sides sour cream, pico de gallo, olives, salsa, and avocado. The only thing I would change is having the cheese sauce on the side, as the nachos did get a bit soggy. Overall, the meat was very good and flavorful, and the customer service was great. We'd definitely order again.

Went this time with my daughter it was her first time not mine…read more Service was ok. we ordered a couple of drinks and a couple of appetizers. 1. Garlic steamed clams 3/5 2."Garlic Shrimp" and it was just (4) regular size Saute Shrimp in garlic oil nothing else , in my opinion that's just ridiculous. Never again. Do not recommend.

not las palmas!!! this establishment is now ranch tacos 201!! this needs to be updated!! very…read morelimited menu. no mariscos at all.

The food was good. The tacos do have a lot of meat in them. The only down fall was how long we…read morewaited for our food. There was not a lot of people for hoe long we waited in my opinion. There were about 2 tables with about 5 people. One with three people and we had 3 and we waited about 40 min. They did let us know there would be a wait and they provided us free chips n salsa. We did not like the waiting but the the food was good worth the wait and enough for us to go back.

Good Tacos by far the best I have tasted in this town. Guacamole was great and the service was good…read moreas well .

Drinks are great. I loved this place the first time I came. I got aguachiles verdes…read more The second timeI got a green aguachile and they brought me a red one. Not a big deal because they brought me the right one after. First time I came the aguachile was so good that I told all my fam about it. We all tried it and were very disappointed I feel like the recipe is not consistent. We're big seafood people and we're just bummed about it. Shrimp seem a bit undercooked as well.

Totally recommend! I had two kids and a dog with me so a food truck was super convenient as we…read morecould eat outside and just wander around the food truck. A few highlights: 1) The cooks made rice and beans only for my kids and they were super tasty. Simple but if you have kids that's all you need. 2) The burritos were HUGE so I was able to split it. It was simply a solid tasting burrito. Most importantly, the SALSA IS AMAZING. The right level of spice, excellent flavor and the texture was my preference (ie smooth not chunky) Enjoy!

Food was decent, enjoyed the home made tortillas. We came during the week in the afternoon. We…read moreordered at the truck and it took about 20-30m for our food to come out (they also do take out). We ordered camarones à la diabla, aguachile and gorditas. Everything was decent, camarones à la diabla were not spicy more of a sweeter sauce. Good, but not spicy. Aguachile was decent as well, liked it better than CALD. We paid $50 for all 3 items which seemed a little over priced. Not sure if the price and wait time is worth it.

Amazing food, always has music playing, really nice servers, they let you make custom orders, and…read moredon't judge you. Overall 10/10.

Had to leave. Did not receive good service from the second we sat down. I refuse to spend money in…read morean establishment that picks and chooses who they want to treat kindly. I do not recommend.

Great service! I would highly recommend the Al pastor tacos and the tripas as well! The piña colada…read moreneeded a bit more alcohol! The chorizo there did taste cheap and mushy. The overall restaurant environment was very house oriented and music wasn't too loud.

Had el rodeo during lunch time during the week. It wasn't very busy so we were sat right away. We…read moreordered a burrito and shrimp cocktail. Both items were good and decently priced. I forget how filling the burrito is and am only able to eat half at a time. Very simple and tasty ingredients, I'll be keeping this one of my list of places to stop when in town.

This Italian-American originally from NY would like to say this is the best Italian food (outside…read moreof North Beach in SF maybe) I've eaten since moving to CA over 25 years ago. I wish they had realized that there was a big volleyball tournament coming to town and mostly staying at the La Quinta next door (also a fabulous experience FWIW) and increased their staffing because the well intended servers were busting their butts but totally unable to keep up. Honestly though, the food was so good I'd deal with it again and still won't deduct a star for it.

Can't say enough good things about this place. The service is friendly, and spot on, and the food…read moreeasily rivals that of San Francisco's North Beach! If you're driving HWY 5 near Los Banos, do yourself a favor and stop in.