yo no sé con quién yo hablé pero pedi conectarme con el nurse line. la manera en que la…read morerepresentante de la oficina me habló fue muy poco profesional y luego de que ella me diera toda la actitud del mundo, se atreve a decirme que yo le estaba dando actitud a ella y al final me cuelga el teléfono!! es bien incompetente y se nota que no tiene destrezas basicas de atención al cliente. luego de este estudio no regreso más

I wish I could give this guy a 0 star. Whenever you have an appointment scheduled make sure you…read morehave the entire day off because you can wait anywhere from 3-8 hours. But if you are late he is pissed. He also can prescribe any medication since his pharmacy is connected to his practice. He is so unprofessional. Gives his brother free meds when he just walks in and tells him what he needs for the women that he brings in with no wait. He sleeps with one of his assistants. And the list can go on. He is very intelligent but please run....

I don't want to tell you all because this place is a gem to be apart of…read more My Doctor Ms. Stine is awesome and very thorough. Dr Rodriguez is my husbands and he is thorough takes the time to figure out how he can help. I have had good experience's with the office staff also. thank you Family Practice of St Cloud. Carol & Dan

My experience in the office has been excellent! I have been working with Dr. Stein for the last six…read moreyears. The front office is very courteous and facilitate your services needs, in particular related to appointments and insurance requirements.

I find Dr. Hitchcock to be very understanding, caring, intelligent and patient…read more It's easy to get an appointment when you need one. Thewaiting room is lovely and I find the wait times to be very reasonable. I absolutely DO wish she would be more open to filling prescriptions over the phone when needed. This is the one drawback (although she may be working on this. Fingers crossed.)

I've been to this doctor twice, once several years ago for a "Meet and Greet" visit, since you can…read morenot do your physical as your first visit and just last week due to a recovering foot injury. I am the first to admit that I do not enjoy going to the doctor, so I tried to see past some red flags. At this point though, despite Dr. Hitchcock seeming like a competent doctor I don't feel like I can deal with her practice long term. Making an Appointment- When I went to make my recent appointment, I utilized ZocDoc, an online service that Dr. Hitchcock's office utilizes. It makes no mention that this service should only be utilized by new patients. In fact, I selected that I was a returning patient during the registration process and the system allowed me to make an appointment. Since using an online system was new to me, I ended up calling to see if there was any updated paperwork that I needed to submit. During this call Sharon/Shari, the receptionist was incredibly rude. First, she chided me for using the online system as it was for new patients only. Again, there was no mention of this online so I felt it was extremely uncalled for for her to fault me for having made this appointment. She kept going on about it and eventually I just asked her to make me an appointment for the same time and date, which she did. I'm not sure what difference it made on her end, but for some reason it did. Something I knew from my prior visit was that with Dr. Hitchcock's office your first visit is considered a consultation/meet and greet. She'll address any issues but you will have to pay a copay, etc. as normal. If you have a free physical through your insurance, you can not do that for your first visit. It is an office policy that I feel is somewhat of a "nickel and dime" strategy. I asked Sharon to explain what the difference was between the physical and the consult appointment and she got really flustered and then just transferred me and said she couldn't help me anymore. Again, incredibly odd and uncalled for. Tiffany, the girl I spoke to next was a lot nicer and also provided a great explanation on the difference between appointments. Visit/Waiting Room- Dr. Hitchcock's office is on the second floor of the Phoenica Center, behind Barnes and Noble/Bonefish on Sandlake. The waiting room is very nice and comfortable, which is good because you will probably spend a lot of time in there. I waited about 45 minutes past my scheduled appointment. Visit/Appointment- The actual time I spent with Dr. Hitchcock was fine, although brief. An assistant took some basic information about why I was there before Dr. Hitchcock came in and then we ran through the things I wanted to discuss. I feel she was knowledgeable and gave me options for my concerns and the information I needed. Followup- This is an area that is a bit frustrating for me. I received a couple prescriptions as well as instructions for having blood work and an x-ray done. After completing the x-ray, I wanted to followup about if it had been received and reviewed. I also had a question regarding a prescription, so I called and emailed the medical assistant per the website. Unfortunately the response I got was to come in for another appointment. To me, that is unacceptable. While I'd be completely willing to come in if there was follow up needed off of the results or a new condition/complication that had arisen, it seems silly to me to spend my time and money on another appointment to ask a question about a prescription that was just prescribed to me. Again, I felt that the "nickel and dime" strategy was coming into play. All in all, while Dr. Hitchcock seems like a well-informed doctor, dealing with office policies and attitudes may be a little too much for me to handle long term.

I appreciate Dr Talampas and his nurse Linda! Dr. T. listens and assess what might be going on,…read morethen gets to work on ways to make you better! Linda is the backbone of the office and is the sweetest face to see smile at every visit and the kindest voice on the phone when you need someone to talk to, and compassionate enough to answer the phone after they've closed because she saw the name on caller ID!! The only reason I didn't give more stars is because the other office staff seriously lack in communication, following up and follow through! They say they'll do something and never actually do! I have had them not complete their part of the paper work that ends up delaying further important appointments!

I visited Paramount Urgent Care on a Sunday morning due to pain behind my right ear. Upon arrival I…read morehad to fill out the normal paper work that only took a few minutes. The office was very busy with only a few empty seat. I was called back to the examination room after only 5-10 minutes. Then was seen in less then a minute by the nurse to get my vitals. The doctor was in less than 3 minutes after I was brought back. It was determined that I had excessive wax in my ear. The doctor had it cleaned out. Dry quickly, gave me a prescription from their on site pharmacy and had me on my way in less than 30 minutes after I arrived. Everyone I encountered was super nice and polite. This was probably the best experience I have ever had from any health care provider.

i called they told us we didnt need an appointment to come right in. we drove from Winter Garden in…read morea storm because My husband was symptomatic for Covid. We got there and were greeted by a clearly annoyed women. We were told to go stand in the rain, we waited for 7 minutes in the rain to be told they were done with the rapids for the day and Could not be seen. The two women at the door were rude, short and clearly couldn't careless that my husband was feeling ill. I am a nurse and I would never ever treat a person this way. Get out of the healthcare business ladies. You have no place in this profession.

There was no waiting at all; the first person I encountered was Stephanie, who was warm and easy to…read moreconnect with. My appointment felt professional yet friendly, creating a welcoming atmosphere. I left feeling entirely confident in my examination with Amanda Bradshaw. Thank you.

IRRESPONSIBLE. I gave them 1 star because they're no lower rated. They're the most irresponsible…read moremedical office. They gave an appointment for today 6/13 10:30 am. I was witting since march for this appointment. I drove 45 minutes to be here and they has the office close for holidays supposed. I don't know what holiday, but they so irresponsible since they didn't communicate the office will be close before the appointment date. They sent me text messages reminding my appointment yesterday. I'm so angry and I don't recommend this Obg office. I lose one day from my job. According to the reviews, the professional service and front desk are horrible. Actually, maybe I should be grateful for not having such a bad experience. IRRESPONSIBLE.

I'm honestly surprised by some of the negative reviews. I've had a great experience with this…read moreoffice since they opened. The staff is friendly, professional, and helpful, and I've always felt well taken care of. I'm very happy with the care I receive here and would definitely recommend them!

Great to see an office staff that is welcoming and friendly. One of the kindest and nicest medical…read morestaff I have had the pleasure of having to deal with. They go above and beyond to make you feel special and to help you out. From making appointments to filling out that annoying insurance and work paperwork. Dr. Sisk has been so helpful and always offering to go that extra mile to listen and to offer other options in your care and possible solutions to treatments. Always has smile and a great bedside manner. Not afraid to bring herself down to explain things to you and tell you how things are and not try to just tell you take it and walk out. Breath of fresh air. Hopefully she will be my medical care provider for a long time. I highly recommend her to anyone that is looking for a new primary care doctor. Her staff and herself are amazing.