I used two of Innovative Storage's units in the past year. Both units were in excellent condition…read more Very clean and secure facility. Never had any issues with the automated gate using my code. Staff was always very friendly and accommodating. Would absolutely recommend them for anyone with storage needs.

The movers were professional and quick. They moved everything safely and quickly. The pricing is…read morequite reasonable.

Top notch company, they are courteous and careful. I can't say enough about this company. I will…read moredefinitely use them every time I need anything moved or stored.

We have been at this storage facility since June, and I have nothing bad to say about the quality…read moreof service, cleanliness of the units, and the people are top notch. We have one of the larger storage units, and the value, while a bit higher than we were used to, but cancelling it when we moved was the easiest thing ever.

Terrible experience. No customer service. He was to busy…read morewith his grass cutting job to help us with our issues. Gave us a truck with a half tank of gas and an engine light on. Wish we had done our homework better didn't even compare to the service we got in Columbus in January.

The office is personable and positive people to work with. They keep a clean, safe, and well…read moremaintained location. Great lighting and spacious units. I enjoyed being able to store my things there and the prices were the best in town. They currently have a great special going on and it was a very easy sign up.

Do not store your belongings in these storage units! They are over priced and a rodent had gotten…read moreinto my storage unit and DESTROYED my things; mice poop everywhere and nesting materials covering everything. All of my belongings need deep cleaning and I had to throw away two large trash bags of my belongings. Some of my wooden furniture also was molded. When I alerted a two sons employee I was told "one of your boxes must have had a rodent that you brought in" NO. And that I will be charged an extra month even with my things being moved out with a two week notice. I will not pay a dime for another month of a mice infested storage unit.

I needed a storage in the middle of the night found one that had no lock on it and moved my stuff…read morein. called them the next day letting them know what unit I took and gave them my payment. never had any issues with getting in or out of this place.

I was in a bind with nowhere to turn when my landlord for my college apartment told us we could not…read moremove in as early as he said we could. I am from Massachusetts so I was in a pickle like no other. I needed a storage unit ASAP and I needed it at a good price (I am a student). Jim from Brown Jug Storage answered my call around 9 am on a Saturday and, by 4 pm, I had moved all of my belongings into the unit and locked up. The whole thing was a breeze and I am paying only $40 for the month!

Very friendly owners! They are always prompt to respond. The units are very well taken care of. The…read moreprices are decent. I would definitely use them in the future if needed.

I have had multiple units and outside parking for over 20 years at 229. James is a solid Christian…read moreBusinessman, a builder and all around solid citizen. Jim always remembers me by name if he sees me on site. I got a little sideways once and they listened to my plight as a human and not just a number and allowed me to fix the issue. Great buildings, site management, units are dry, lot is always well drained. Rates are comparable to sites of lesser quality.

I had Jacob and his crew help me with yard work today. He offered a fair priced estimate to weed…read morewhack, spray, trim trees and weed, add barrier and mulch. His estimate was his price so no adding to the bottom line after he was here which I appreciate. He and his team were hardworking, respectful and efficient. Super capable crew that I will definitely use again.

I had a great experience with this company today. Two gentlemen came to deliver our refrigerator…read morewhich we purchased from Menards. They called ahead as promised, arrived on time, and were very efficient. They worked together to get the fridge into the basement--not an easy job as there is a turn in the stairs that they had to maneuver. They had to carry it down because of how tight it was. I would definitely hire these two guys, Josh and Justin, again. Apparently, they do deliveries for Menards but they also do household moves.

Had been in touch with Alex off and on through out this while we were looking at options to move a…read more7 piece patio set including a table bigger than expected. After having looked at our options (renting van/truck, task rabbit, etc) I had reached back out to Alex. He had gotten us scheduled was prompt and made quick work of the job. The price was a little higher than other options but when you factor in time, multiple trips, etc it was well worth it.