Do not rent any apartment that's run by Andrea Miller. They are unresponsive to any issue through…read morephone call, text and emails. Miller tells you to make a portal request (that also goes ignored). They ended up blocking my number when I simply asked for my parking remote deposit back. It has been over a month since the end of my lease, and they never returned my money. Only after I posted a Google review, they said the parking remote was broken. How would I have moved my car out of a gated parking spot without a functioning remote? When living there, I had dirty water filling up my sink and overflowing onto the wooden floors due to a plumbing issue related to another unit in the building. It took Miller two weeks to send a plumber to fix the issue. I was putting towels down to avoid damage to the floors but the water was non-stop. I was washing my dishes in the tub for two weeks. As seen in the attached photos, I warned them that there would be inevitable water damage from this. I quickly noticed the water damage due to their delay in fixing the plumbing issue. I documented this in the portal with pictures. The portal request, texts, calls and emails went unanswered for months. When I finally got ahold of Andrea Miller on the phone, she told me that the water damage was my fault! She told me to contact my renters insurance, saying the repair was my responsibility! When I demanded flooring contractors to inspect the damage, the contractors laughed and said this was fully the responsibility of Miller management. The damage to my flooring was fixed TEN MONTHS after the plumbing issue. My rent was even raised during this time. See photos attached with dates to het a glimpse of how you will be ignored as a tenant. My lease over October 31st, and when I contacted them to return my deposit for the parking remote/ keys that I returned, they BLOCKED my number! Avoid this management nightmare at all costs.

I'm a current current resident, I don't typically write reviews, but this might be the only way to…read moreget any kind of response from this company. Communication with this leasing company is virtually nonexistent. They don't provide usable contact information--just a single phone number that leads to an automated message directing you to the resident portal, where they don't respond or resolve any inquiries submitted there. The phone line doesn't accept voicemails, and it simply disconnects. When I tried finding the "emergency phone line" listed in my lease, it didn't exist. Maintenance issues are similarly ignored. Residents are told to submit requests through the portal, but my requests went unanswered until I called repeatedly. Even then, the issues remain unresolved. The address wasn't registered as a residential location with any internet providers when I moved in, leaving me with no way to set up Wi-Fi and no updates from the company on what was going on. Upon move-in, the unit was unfinished, with missing trim, uninstalled wall hooks, missing lightbulbs, and an entryway stairway that remains incomplete. Sawdust and dirt from construction were also left behind. None of these issues have been addressed. I asked them to confirm in writing that the unfinished trim wouldn't result in move-out charges, but they've ignored me. Key aspects of the signed lease have also been blatantly violated. My unit includes a storage space, but I've not been assigned one or given a key. The stove was non-functional when I moved in--also a clear violation of the lease. Despite reporting this immediately, submitting multiple requests, and even threatening legal action citing renters' rights, the company has done nothing. I still don't have a working oven. There are additional unresolved issues, including: - I was promised a key fob for front door access, which I still haven't received. - I have no instructions on how to set up the call box for guest access. - I don't know where the residential mailboxes are, nor do I have a key to access it. As a result, I have no idea where my mail is being delivered. - Dumpster and recycling access is through a back door that locks behind you. I haven't been given a key to re-enter through that door. This company's lack of communication, accountability, and follow-through is astonishing. Every time I manage to reach someone, they either have no answers or pass the buck. Dealing with them feels like talking to a brick wall. At this point, I just want my questions and issues to be resolved. I wouldn't recommend this company to anyone.

We worked with Leslie to sell our home in Irving Park. She took what can be perceived as a very…read moreoverwhelming experience and simplified it in a way that was easy to understand and navigate. Leslie is extremely organized, a great communicator, and was present at every showing. She was also an excellent advisor for helping us navigate a multiple offer scenario to ensure we were getting the best price possible for our home. 100% would recommend working with her and her team!

Leslie was FANTASTIC! I gave her a call and she immediately made time to sit down and discuss…read moreselling my place. During the selling process, she was always providing me with updates and giving me professional advice on how to proceed next. Even while doing other showings or dealing with other customers, she would make sure to provide me with updates -sometimes even late at night or on the weekends. She sold my home very fast, which was greatly appreciated. She is also very nice and knows the market very well! If you are looking to sell or buy a home, I highly recommend Leslie!!

Erica Cuneen tried to sell our home while we were putting our dog to sleep. I do not recommend her…read more Her services traumatized me.

Cynthia was so great to work with. I've worked with other realtors before, but nobody gave me the…read moresense of integrity and assurance I felt with Cynthia. I immediately knew I wanted to work with her and she did not disappoint. She exceeded all of my expectations! From staging my home to look impeccable, to taking all of the real estate photos, she even got down and dirty to fix a few imperfections herself. She does it all! Cynthia knows the market like no other. And after my wonderful experience working with her, there's no one else I'd rather give my business to. I can't recommend her enough, she is the best in the business!

I have worked with Tabitha in two other real estate transactions and wouldn't consider working with…read moreanyone else besides her. Tabitha's empathy, communication skills and professional approach to real estate transactions are above and beyond. Tabitha is a fantastic selling agent, extremely knowledgeable while always keeping the needs & best interests of the seller in mind. I would highly recommend Tabitha to anyone looking to sell their property in Chicago and the nearby suburbs.

ATM GROUP truly is the best in the game. I couldn't imagine using a better team of humans to buy a…read morehome with. They are responsive, personable, knowledgable, efficient, kind, smart, and I could go on and on. My fiance and I are moving into our dream home, and that is 100% thanks to the ATM group!

I'm a real estate agent that's worked with Ben at multiple companies and on multiple deals…read more He's a straight shooter, extremely knowledgeable about the market, and well networked with other agents. In fact, Ben helped me fill out my first deal ever 9 years ago. I look forward to working with Ben on every deal and I can see that all of his clients on the other side of the transaction are always ecstatic and grateful.

Ben helped us both sell and purchase homes in Chicago. I loved working with Ben because he was…read moreassertive in all the right situations and practical in the others. He is definitely someone you want in your corner, and that you can count on. He knows the market extremely well, and proved me wrong selling our home for much more than I was even planning on listing it for. We received an excellent value return for using him as our agent. Great guy to work with and won't hesitate to refer him to anyone I know.

We used Patrick to find our apartment when moving to Illinois 3 months ago. They made the moving…read moreprocess so easy and efficient. Could not recommend using them more!

Patrick Jacknow has been a leader in the community for decades. Always dressed impeccably, Jacknow…read moreexudes confidence, charm, and most importantly the knowledge you need to make an informed purchase or rental. Pat knows everything about houses, interior decorating, and has connections that will get you a competitive interest rate on your home purchase. Some reviewers say he is arrogant. He's brilliant- as is his wife Aubrey. When I rented from Pat he was always available if my apartment needed repairs, he even advised me on how to improve my credit so I could qualify for my first home purchase. Pat did his time and worked his way up the ladder, working for his father some 17 years ago. Call Pat today if you need help finding an apartment or are looking to buy or sell, and become part of the Jacknow family!

Owen was a pleasure to work with. He helped me sell a condo I owned for top dollar in a tough…read moreinterest rate environment (spring 2024). I would strongly recommend Owen for anyone in the market to buy or sell. He was low to no pressure throughout the process and his advice was on point.

We were referred to Owen by a friend, and he and his team did not disappoint. They went above and…read morebeyond to answer all of our questions in a timely manner, and satisfy our needs in terms of searching for an amazing condo. Thanks to Owen's guidance, we found an amazing property and were able to submit a great offer that beat out so many other competing offers. We would 100% recommend Owen and his team to anyone!

Contacted Rosie's office and made it very clear I wanted to deal with ROSIE. But her husband said…read moreshe was out of the office. We talked, he gathered my info... said he would send me listings and be in touch plus alert Rosie of my wants and needs. Never heard from him OR Rosie.

Are you buying or selling in the Brookfield Area? Hire Rosie! We bought our new home in Brookfield…read morewith Rosie. She helped us place an offer and close on time. There were no surprises along the way, she was making sure that the process was moving along, and quick to get on the phone to remove any issues before they became obstacles. We appreciate that she is the top agent in Brookfield, is a full-time realtor, and on top of EVERYTHING. We are thankful for her knowledge, drive, and motivation to deliver top service to her clients.