I contacted Heather about one of her agents, Craig Frazen, who was the listing agent of a house I…read morepurchased. Heather DID respond to my email, but was very defensive about her agent. I expressed some concerns about how the deal was made including the agent misrepresenting the square footage and condition of the house. Apparently there is no agreed upon standard for square footage and it's not the listing agent job to carefully check the size or condition of the property. Knowing this is the biggest purchase of someone's life the whole laissez-faire attitude leaves something to be desired. Sure, it's buyer beware, but when/how to ethicals come into play? We didn't have that conversation because she was too busy cheering for Craig! In Heather's own words "shit happens" and that about summarizes her objectivity about one of her agents and the real estate market in general. The seller's 100 percent mis-represented the house and Heather's point was that's not Craig's fault, but being rather careless about how he advertised the property left me wondering how the transaction could have been better. Heather was too busy defending Craig to actually consider that. And because of that I would not use either one of them for my next real estate transaction.

My experience working with realtors from this business was deeply disappointing, and frankly…read morealarming. When corresponding with representatives from this firm, I encountered repeated issues with disorganization , lack of responsiveness, and poor attention to critical details. There were also situations that raised serious concerns about professionalism and ethical judgement. Purchasing property requires trust, competence and transparency. Unfortunately my experience reflected the opposite. I often felt that I needed to double-check information, due to the frequent errors on their behalf, and advocate for basic standards that should be routine in this profession. I strongly recommend that potential clients proceed with caution and carefully verify all information provided.

Coyte Realty is 5 Stars all the way! Jen assisted me in…read moreselling 2 homes in 2025. One located in Elmhurst and one in Elk Grove Village. I am truly amazed at the level of follow up and sharing of feedback after each & every showing. This level of communication closes transactions quickly in a stress-free environment while also maximizing return. This sets her apart from other agents. Thanks for making selling my houses so simple!

Working with Jen the last few years has been a great choice! She has continuously gone above and…read morebeyond to reach an all around positive outcome. Her knowledge about Elmhurst and connections through all of Chicagoland has made listing and closing deals a breeze!

Excellent service from Marjorie and Henry. Almost all other agents will quit finding you a place…read more No pressure to pick a place. They use the Zenlist app which is fantastic and light years ahead of the archaic MLS website. I'd recommend them to others just on this feature. I needed a special accommodation, a regular 120V (Level 1) power outlet for my car. Doesn't seem like a hard accommodation, however almost all 3rd party owners/managers/agents are just an example of pure laziness. They do not understand at all, repetitively say they don't have Tesla chargers (never asked for 240V (Level 2)), or ask for photos of what a wall outlet looks like. Some advice for other electric-hybrid owners: I recommend if you need a place for your hybrid/EV to just aim for a place with a garage. Better that you drive by the unit to see if they have an outlet if outdoors. Generally you'll get more movement if you request a tour but then it's a waste when they get back after that tour, that they won't install an outdoor outlet (like for lighting decorations). I've done this for a few moves. You should clear the power access terms out in your lease, in writing. Protections if any access is blocked. Ask for install if you do an extended lease. They won't do this, then what if an indoor outlet breaks, will they refuse? Thirteen years after the first plug in and to have this much trouble is unreal. Retrospect, do not entertain any management entity that refuses to answer any questions prior to app fee. However that's if you have time to keep looking. Get info on all fees, and all questions answered prior. Some places bring up surprise fees after, wanting both a fee and sec. dep. One place did a bait and switch, claimed yes you could overnight charge, and after approval said you cannot charge here.

Marjorie Allabastro and her brother Matthew are nothing short of the best real estate brokers I…read morehave ever dealt with. My background is in real estate law, and so when it came time to engage brokers to purchase our first home, my past experience made me wary and suspicious of brokers, but Marjorie and Matthew almost instantly dissolved all my concerns. They are conscientious, knowledgeable, and diligently fierce advocates for their clients. It is hard to know where to start in terms of heaping on the praise. When we started working with them, they spent a great deal of time and care asking about our unique needs, desires, and aversions. They listened closely and were able to craft tours all over the city showing us buildings that aligned with our goals. Marjorie and Matthew have a tremendous knowledge of the city, and we never took a tour with them without learning something new about the areas we were visiting. Further, with a family background in construction, they also have a deep knowledge of the ins and outs of a building and were able to alert us to possible hidden issues we would not have noticed on our own. They were absolutely invaluable resources in this and many other respects. Throughout the very stressful process of buying our new home, Marjorie was always available to us even at very odd hours. In fact, I have secret suspicions that Marjorie may never actually sleep! She was generally responsive within minutes of a phone call, text or email. She went out of her way to make sure we were aware that informing us and advocating for us were her primary goals. Our seller turned out to be a very difficult and problematic individual, and closing was fraught with issues. Where every other broker I have dealt with would be impatiently drumming their fingers and waiting for their commission, Marjorie and Matthew instead continued to staunchly support us and advocate for us. We could not be more grateful that we had them at our sides during this stressful process. Well after closing Marjorie continues to reach out and send us helpful insight and information and offer support. We will be forever grateful to them. There could truly be no better in this business. I wholeheartedly recommend the Allabastros without qualification or reservation. They will easily meet and exceed all expectations.

After 42 years in the same small town, I found myself moving to Chicago to start a new job. I was…read moreat a loss perusing websites and walking around neighborhoods trying to find the perfect condo to rent. Friends told me about Samantha and encouraged me to contact her. I was wary about using a realtor initially, but Samantha asked me to send her a prioritized list of what I wanted in my new home and she began sending me listings - this showed me that she listened to me. After seeing about 15 condos, my priority list shifted and Samantha took it all in stride. Beyond her exceptional responsiveness and willingness to show me properties all over the city, her extensive knowledge of the neighborhoods and good restaurants was out of this world! Samantha is so personable and loves the uniqueness of Chicago: She often took pictures of the architecture, vintage appliances, and fun details (a Koi pond with a waterfall at one condo!). I cannot recommend her enough!

Samantha's the best! She was really attentive to our needs and our communication style. Our…read morehouse-hunt came about somewhat unexpectedly, she definitely took a lot of anxiety and uncertainty out of the process. Sam had excellent insight into areas of consideration in our search and helped guide us into making the best decisions to suit our lifestyle. She referred us to other qualified professionals throughout. Thanks, Sam!

Kelly helped my husband and me purchase our Oak Park home nearly a decade ago. She was patient and…read moreattentive and helped us find a home that met all of our needs!

I seem to have a natural mistrust of real estate agents - I've just had too many bad experiences…read morewith people that don't know what they are doing and who always seemed too busy for me. Finally, I found someone who was honest and prepared. She found properties for us that other agents couldn't because she took the time to understand all of our needs and interests. We ended up buying a home in a location we weren't aware of and its much better than where we thought we wanted to be. Her forthrightness was really important to us. She didn't always tell me what I wanted to hear, but I found that she was always right (I don't admit that very often). By the time we got down to negotiating, I felt that Kelly was fully in our corner. She proved to be an excellent negotiator and I was confident that she got us the best possible deal. In my book, that's as good as it gets. We will undoubtedly buy more properties in the future and we will always use Kelly.

I've worked with Melissa at Art House Chicago for 3 buys and 2 sales. She knows the market and is…read morevery creative in her approach to negotiations.

We are a year from our journey that led us to Pullman. This process took much longer than expected…read moreb/c of when we decided to sell our home. Who led us, step by step, through the purchase and sale, in opposite sides of the city? Melissa Stanley, our beloved realtor. She protected our interests at every step, helping us prepare our house for sale, while also insuring we landing in the right new house--gently guiding us, holding our hand, keeping us calm, and reminding us of our own checklist, when we were in the most critical phases of the process. If you are thinking of making a move, I cannot think a better person to be on your team.

When my father, who lives in Oak Park, heard that I had not found a realtor I trusted to sell my…read morehome in Florida, he connected me with Roz. Quicker than I thought possible, she recommended a realtor who understood the market and had a proven track record. Within hours, we were on the market. Roz didn't stop there; she reached out to me continuously throughout the process. It's hard to describe how invaluable that was. When she called to congratulate me on the sale of my home, I told her the truth - it would not have been possible without her expert counsel. As she was for me, trust Roz to be your competitive advantage!

Roz sold us our first home in Oak Park. When we needed to move, out of state a few years later, we…read morereached out to Roz again. She connected us with a really great local realtor in the new area with great market insight and found us our new home. Roz checked in with us throughout the process to make sure everything was going smoothly. She has our trust and confidence every time!

I first met Karen a little over three years ago when I started researching my first condo. I had…read moreworked with a few other Realtors, but never felt like they understood what I was looking for, or were interested in building a long term relationship with me as a client. Karen was different - she treated me like one of her clients looking for a million dollar condo and commission to match (I definitely was not)...To top it off I had a very small neighborhood I was open to viewing (maybe a square mile). Along with her patience with me as a first time buyer, Karen provided excellent real estate advice and referred me to fantastic colleagues to provide lending and real estate law services. Karen helped me find the perfect place and I couldn't be happier. I would highly recommend Karen for any real estate needs.

A coworker recommended Karen to me when I began my first condo search in Chicago and was…read moredissatisfied with the pushy realtors I met. I cannot be more thankful. She has spotted special assessment level defects that I would never have noticed and that might not have been in board meeting minutes, helped imagine renovations, given sage advice on issues critical to long term value of the condo, and been excellent during negotiations. All while making me laugh, feel comfortable, never smooth talking, and leaving the impression that I was her only client. My partner said, "You get the sense that she doesn't need the money, that she does real estate because she loves it." He's right and it'sobvious. After a friend went on showings with Karen and me, he left his agent after the contract expired and started with Karen. At first I doubted the value of a real estate agent because these days the internet has a wealth of up-to-date listings, past sale data, and other relevant information about buildings and the units themselves. Those data have certainly helped me in my search. However, working with Karen, it's clear no DIY research online can return close to the value she brings in terms of dollars and the security that someone highly competent is double-checking and questioning my decisions.