This cafe is in a beautiful location and there are no other coffee shops in the vicinity. It seems that the lack of competition and guarateed steady flow of customers has resulted in the staff becoming very complacent about the service they provide. First of all the food is mediocre. It is not bad but it could be a lot better. Sure, the kitchen is very small but I have been to places with smaller kitchens who turn out far more flavoursome fare. Secondly, there is a cash only policy. Yep, right here in the 21st century in a popular tourist location, the only cafe does not take cards. A small inconvenience, but annoying none the less. Thirdly, there is a 10% discretionary tip included in your bill unless you indicate otherwise. So I'm not sure how it's discretionary and because there is no credit/debit card bill, it is not at all clear that it is included in the final amount. Finally, the staff are no way near cheerful enough. We were not demanding customers and we did not complain until we received the hand written bill, but it was as though we were inconveniencing them somehow.
As I said before, this is a lovely location to have breakfast, coffee, cake etc., but it could be SO much better. read more