Consumers beware! Finishline plumbing has had their license suspended and are currently not bonded!…read moreI had included a picture.

It has taken me months to get to the point where I decided posting a review was necessary, but if…read moremy feedback can help prevent other homeowners from having a negative experience with this "contractor", then it's worth it. At the end of October 2022 I reached out to Min to obtain a quote to have my fireplace remodeled, paint all my doors/door frames, paint the closet doors, change all the hinges & doorknobs, and have one custom closet door made & installed to match the rest of the closets in the home which are the original 1952 style doors that the house was built with. I decided to hire him to do the work after seeing his good yelp reviews(which are probably fake lol) as well as having a friend who was currently using him at the time recommend him to me. At first he was very quick to reply and seemingly reliable (which is why she recommended him to me in the first place, but he F-ed her over too). Unfortunately, things went downhill pretty quickly. He told me that the fireplace would take 3 days total and that everything else would be done within a week. During the course of the work being done at my house MANY things went wrong. I was very patient while he pushed off my project to work on bigger ones at other homes. When he had multiple "family emergencies" I gave him the benefit of the doubt and was incredibly understanding. He would never show up when he said he would, or he would change the schedule at the last minute. Made many empty promises and agreements that he did not follow through with and much, much more. I won't get into all of it, but there were two big red flags that stood out: The first issue was that the painters Min hired showed up at my house at 6:30 in the morning when they weren't scheduled to come until 8 AM, woke me up by banging on the door like they were the police, brought an old paint can that was clearly from a previous job, wasn't the color I asked for, and then literally only painted HALFWAY DOWN all of the doors thinking I wouldn't notice...They also did not sand first even though that is what Min told me they would do because it is what was discussed in our initial consultation since the doors needed it badly. The second incident was that one of his workers sliced his hand open while working on my fireplace and needed emergency medical attention. My husband was home and took the worker to the hospital. He even stayed with him until his wife could come, and Min literally blamed his worker for being incompetent and not knowing how to do the job properly or use sharp cutting tools safely....because telling your client that your worker isn't capable of the job that the client is paying you for realllllly instills confidence that the job is gonna turn out ok. *face palm & eye roll* That was 6 months ago and my project still isn't completed. The work that WAS "finished" started falling apart immediately, the fireplace isn't even fire safe, and although Min promised to fix it multiple times, he never kept his word and eventually ghosted me and completely stopped responding or answering calls. At this point I have hired real professionals to redo what he did. Thankfully I only lost a few hundred dollars that I paid in advance for "supplies", but this guy is is an unreliable liar with zero time management skills, who steals money from his clients, talks negatively about his employees AND his other clients, and does TERRIBLE quality work. DO NOT HIRE HIM!!!! I will be adding screenshots as well. I have scratched out my friend's name for her privacy, but every message with a white scribble is where the job at my friend's house was an excuse used by Min to push my job back further.

Contacted Jose at Hydro Joes for help detecting a leak in our home in the Walnut / West Covina…read morearea. He diagnosed the issue quickly and set a follow up appointment to repair it. He completed the job timely and we were extremely impressed with his professionalism. We will call him again if we have future problems and will definitely refer Hydro Joes to family and friends.

Joe is reliable and dependable he fix all plumbing problem , he is a very nice guy that can be…read moretrusted

Pedro Santos was such a pleasure to work with, did great work, extremely knowledgable and worked…read morehard for a good price. I would highly recommend.

Worked all day and fixed 12 or more leaks. Will have him check my irrigation in 4 months to make…read moresure everything is OK.

Exceptional service! Albert was great to work with. He was commutative, professional and cleared…read morethe roots in my pipe with hydro-jet. He showed us the cleared pipes after the service. Definitely recommend. Trustworthy.

Great service and prompt! Albert and Jonathan came out to fix my septic tank after it backed up…read moreinto the shower drain last night. Not only did they fix the issue, but Albert also gave us tips on how to make sure it doesn't happen again. Really knowledgeable guy and I would recommend him!!

Gave Kevin a call and left a voicemail. Returned my call literally within 2 hours and he diagnosed…read morean issue over the phone for me for free. He was nothing but helpful and respectful and offering solutions. I had an issue where my water pressure was super low, and a flush to the toilet or turning on the washing machine (when drawing a large amount of water) would cause water pressure to decrease everywhere else. Turns out my water softener was super dated probably 20+ years old and he just told me to turn on the bypass for that. He told me to send pictures and told me exactly how to do it over the phone. 10/10 customer service, did not charge me at all. If I have another plumbing issue in the future I will not hesitate to call him.

Kevin was quick, responsive and extremely helpful. He advised us on preliminary troubleshooting…read moresteps to ensure that we need to spend any money on detection service at all. How wonderful to encounter a professional who wants to help over charging for a trip and unnecessary repair. We will certainly call Kevin and recommend with the earned trust! Thanks so much, Howard and Debbie

Nick came in and fix our leak asap. Quick trouble shoot and quick resolution to our problem…read more Followed up to make sure we were good. Highly recommended.

Nick showed up the next day after I called to replace both washer valves. He was on time and…read morefinished the job quickly. Exactly what I was looking for.

"Jones Plumbing to the rescue" Looking for a plumber on…read moreDiamond Bar buzz.. I stumbled upon Jones Plumbing. So glad I did! Our water pressure was at 110/120 psi extremely high. I contacted Tim, he was so professional, communication was on point, plus he went out of his way to come at the last minute. Tim did a fantastic job, above and beyond! His work was quick, clean and at the end, he explained in details what he did. I'm happy I have a long time Plumber now! If anyone is looking for a plumber, please do not hesitate to call Jones Plumbing, you will not be disappointed!

I have used Jones Plumbing about four times now. Most recent was on May 19, 2026 to replace a…read moretiolet. I have always experienced honesty, reasonable prices and efficiency. Tim arrives on time and strives to keep the work area as clean as possible. Once complete, I have never been dissatisfied with the work or the area being left needing additional cleaning. I highly recommend Jones Plumbing.

I set an appointment to meet with Andy on October 10th. I walked him through my entire home as I…read moreneeded to remodel it all (kitchen, two bathrooms, windows, flooring, paint, etc,.). Said he would get back to me in a few days. I followed up a week later, then 2 weeks later, and never heard back. Fast forward to January, still haven't heard back. Left numerous voice mails and sent texts requesting a call back but never heard from him again. A call back or a txt stating he wouldn't be able to work with me would've been great. Shows how professional they are. I'm glad I found this out before contracting with them and not half way through a project. You welcome someone into your home, give them an opportunity to earn your business and they don't have the courtesy or professionalism to ever get back to you. My recommendation is that you get at least three bids so you don't settle with someone like this, if they ever happen to get back to you....

Andy and Daniel were amazing and was part of every step during our side yard project. Andy…read moreeventually took lead and both were super quick in replying to our questions. He also gave tons of suggestions to ensure our needs were taken of. I highly recommend their services as we plan to use them again for future projects.