I can't believe the incompetence of your tellers who work with customers at either your La Crosse or Onalaska locations. I pay my hairdresser by check, and she deposits it at either your La Crosse or Onalaska location. I have two checking accounts at Marine. The one we opened in 1980 has an account number starting with 102. In the early 2000's, we bought a duplex in Minneapolis and eventually opened a checking account which starts with 101. If your tellers would look at the number on the check instead of starting with 101 by default, I wouldn't have any problems. I called once to complain, but was told the solution was simple, they would transfer the dollar amounts to the correct accounts. I can do that. You need something in your system that compares check numbers. Two checks cleared my 101 account. The correct one was #5367, the incorrect one was #12729. A simple prompt in your computer system would pick up that the check sequence is incorrect. I have pulled thousands of dollars from transferred them to TrustPoint. I am almost ready to pull all my money from Marine and do my banking with Altra. The major problem is I have multiple accounts paid automatically from this account, some of them only draw on the account once a year. I have a credit score of over 800 and don't want to ruin it by starting to "bounce" payments on these accounts. My frustration level is off the charts. read more

We have always had 2 banks with Marine being our main bank. We always move money from my husbands bank to this bank. This week, we deposited our money like usual, and I received an email saying they were holding the check until Feb. 14. I deposited it on Feb3. It was for less than $500. For some reason it had been flagged. My husband went to his bank and withdrew the money and took the cash to Marine. They wouldn't cancel the check that was deposited. They said we had to prove there was money in that account. My husband showed them the receipt he had gotten from the bank. Marine is seriously the worst bank ever. There hours suck. They charged us an overdraft fee for 57 cents. Stay far far away. Did I mention they don't open until 11AM? Takes banker's hours to a whole new level. read more

Walking into the lobby of Marine Credit Union is like walking into a place you call home. Everyone looks up from their work and says hello to you - the staff makes you feel like you are one of their family. Service is fast and friendly and all three times that I was there the tellers quickly reviewed my account status (without being obvious about it) and told me about services that I was currently not using. A convenient location, ease of use, and personalized service - I leave each time wondering if I stepped through a portal in time when customer service was the number one business priority............... read more

GREAT personal service from my loan officer. He really takes the time to look at the big picture to improve my finances.Short term and for the long haul. I'm not just another account number in a portfolio. Keep up the good work !! read more

Unethical Company. I banked there for over a year and they care about their profits and not their customers. They try to sell stuff that makes them money and doesn't beneift the customers. Stay Away from this Company. Also high, high, high employee turnover. read more

I agree, the folks here are friendly and the service is fairly quick. The god ends there. They have consistently decreased hours and no have no weekend hours, and for folks like me who work until 6:00PM you'd best be able to get there at lunch or you are out of luck. read more

I have been with this bank for 5 1/2 years and I cannot wait to be away from it as soon as possible. Their online system is ALWAYS down, I have success maybe 1/3 of the time at best. In addition, their hours were already short, but have been shortened considerably in the time since I opened my account. I have read previous reviews that have praised their service, and frankly I wonder what bank on what planet they went to, because this certainly isn't anything even close to what they were describing. Every time I had a problem, I was told in a very snobby way that it MUST be my error, and there was no way that the system could be at fault. Please, do yourself a favor, stay away from Marine Credit Union!!! read more