I recently moved to San Diego and needed a cleaning and new set of retainers. Dr. Baynes was fantastic - professional, polite, and personable. 10/10 experience. I've been recommending this office to all my friends and family in the area. read more

Dr. Shapiro helped me save a tooth after I got some really bad work at another office. The office is always clean and the staff is really nice. Finally found a good dental office :) read more

I had a wonderful experience with the dental care and the staff. Everyone was experienced with my filling and cleaning. The dental assistants were exceptional with taking care of the patients and the office! read more

I will always recommend Dr. Marina Shapiro! She is caring, and always explains what needs to be done. You can truly tell how much she cares about her patients. The office staff is very friendly and welcoming, and the office itself is updated, clean, and inviting. Always such a great experience getting my teeth cleaned! read more

This is the new dentist I chose since I retired and on United healthcare and she is excellent and so is the staff there. I went there a few weeks ago for a teeth cleaning, and I need some more work done, and their quality of care is very good, I highly recommend them. read more

The best dental service in san diego . Quality service, on time and excellent customer service read more

I had two fillings done next to each other. I had the worst tooth pain I have ever had for 2 weeks, I couldnt stop taking advil every 6 hours. I knew something was wrong because I have been through dental implants and root canals before but nothing was as bad as the pain these fillings caused, and that is supposed to be something simple. I went back and they just gave me numbing gel.. So of course I went to another dentist who sent me to an endodontist who said the fillings were done incorrectly because both teeth were incredibly cold sensitive on the same area. Now I need 2 root canals.... But besides that, the lady who works with the insurance companies is not very truthful. There is a portion in the patient documents you sign that if your insurance hasnt paid after a certain amount of days then you have to pay immediately after that number of days has passed. However, my insurance had not paid because the dental office had not sent them the information. Over the course of 3 months I was calling back and forth between Cigna and the receptionist to see if they had sent the paperwork yet because I did not want to pay that when it was not my fault or my insurance companies fault. Many times I would call the receptionist and she had told me she had sent it over but when I talked to Cigna they had not received it. Hopefully this has not happened to someone else because I cannot imagine having to pay out of pocket for something that was the dental office's fault. I have had really great dental experiences in the past, and the reason I came here when I moved to San Diego last year was because of the great reviews I read about. However, this is the first time I must say that I do not recommend. read more

It took me years to not be afraid of the dentist because I always felt like they didn't take my pain or sensitivity seriously. After an embarrassing amount of time between my last dentist appointment I went to Dr. Shapiro. She was kind and caring, and did not judge me for not seeing a dentist regularly. She was able to take care of a couple cavities and provide a recommendation for someone to do my root canal/crown (which was also the most painless process imaginable at Ocean). She always listens and provides more numbing if I need it and I have been seeing her every 6 months for the last 3 years. I recommend her to everyone I know because not only is she amazing but her staff is well organized and responsive as well! read more

After switching jobs and needing to find an in-network dentist with MetLife I decided to go to Dr. Shapiro after reading the many positive reviews online. Aside from the cleanliness/modern design of the office and Sarah the kind hygienist, I unfortunately was underwhelmed and would absolutely not recommend. The office staff is extremely unfriendly and the scheduling system is antiquated. While Dr. Shapiro may be well-trained from USC, she is very brief, cold and lacks bedside manner when the dentist is already a place where many have anxiety. Most recently at my last cleaning I was told I needed a "superficial" filling and when I returned a week later I was now getting two fillings. I then began experiencing severe tooth sensitivity 2 weeks following the fillings, returned for a bite adjustment and had to insist upon an x-ray to ensure nothing more serious was going on. I am still experiencing tooth sensitivity months later, not that the office or Dr. Shapiro even checked in. As a medical professional, the lack of transparency combined with Dr. Shapiro's cold bedside manner has led me to find another dentist. read more

Not a lot of things scare me, but going to the dentist always has (having some bad experiences in the past will do that). I woke up a couple of weeks ago with some insane tooth pain, and since I haven't been to a dentist in more years than I'd care to admit, I was in a panic about where to go. I Google'd dentists in my immediate area and Dr Shapiro was second on the search list. I called a few at 6am looking for anyplace that could fit me in. LUCKILY Dr Shapiro's office called me at 7:45 letting me know they had an opening at 8am. I booked it over there and was greeted by the friendliest staff ever. Embarrassed because it's been WAY too long since I've been to the dentist, everyone I came in contact with was so very kind and no one made me feel bad about the state I was coming to them in. I was there for awhile due to the nature of what needed to be done, but it didn't feel like it. Afterwards, when all the Novocain wore off, I was pleasantly surprised on how little after pain I was in - usually I can feel EVERY spot where the needle would have been but not this time. Dr Shaprio even called me later in the day to see how I was doing. During the procedure itself, she put on some travel videos for me to focus on and talked to me about her life, which I found really comforting. No one tries to upsell you or pressure you into anything. I've found my dentist! I cannot sing their praises enough :) If you have fear or anxiety about going to the dentist, as I did, please give Dr Shapiro's office a try. You won't be sorry! read more

I have been coming to this dentist for about 3 years now and I am very happy with their services! I'm the usual every 6 monther and never miss my dentist apt. Todays visit was extra special as the dental hygienist was SO friendly and attentive and made sure that I had a great experience. I feel like each time I go I have a different hygienist, but today I had Sarah who was just absolutely amazing. She engaged in conversation with me and had a genuine curiosity of me as a person and truly did an amazing job on my cleaning. She was communicative with the water and suction hose and very accommodating and gentle while navigating my mouth while cleaning. It's always an awkward intimacy but Sarah literally was so professional and careful. Even dabbed my mouth afterwards with the dental napkin! So nurturing and so so attentive! I then saw Dr Shapiro herself and she reassured me that me teeth looked great and I was on my way :). I was literally in and out within 25 minutes for my visit today which in itself is amazing for a dentist. Had enough time to even get a hair cut as I coordinated this on my lunch break. Thanks team! This is why I keep coming back :) read more

Marina Shapiro, DDS - Me at the dentist :) - Cosmetic Dentists Near Me - San Diego, California

Everyone is so nice! Sarah did an amazing job cleaning my teeth and was so gentle! Dr. Shapiro took time with me and reassured me as well. The best practice I have been to! Highly recommend! read more

Everyone is so nice! Sarah did an amazing job cleaning my teeth and was so gentle! Dr. Shapiro took time with me and reassured me as well. The best practice I have been to! Highly recommend read more

Edna at the front desk has been BEYOND rude several times and can't answer dental questions. I called to reschedule since I am sick and she said they will be charging me a fee. I said I will wear a mask then. She said no, we can't see you and are charging you a no show fee. Dr. Shapiro also trying to scam my husband saying he needs four cleanings a year. Good riddance. read more

I had my first appointment today and it was refreshing to see a clean, professional office with the nicest people there to assist you. I got a regular cleaning today but will be back for part 1 of deep cleaning. Dr Shapiro and her staff were the best! I can't wait to go back for my deep cleaning! read more

My entire life I have been terrified of dentistry. The sound, the smell, the scary-looking tools, the cost, the dingy offices and fluorescent lights, but most of all, the bad customer service and unfriendly doctors. That is NOT the case at Dr. Shapiro's office. In fact, none of those things were an issue at Dr. Shapiro's office! Great music, beautiful office, friendly clinicians, comfortable seating, honest and up-front estimates, and awesome customer service! Reviews from another user complain about Dr. Shapiro talking about her personal life with her clients, but I find that to be a plus! We did have friendly conversation throughout my procedure and she kept the fun conversation up. I had no problem with that! It made me more comfortable and took my mind off of the less-than-comfortable procedure I was having. Anyway, I'll be referring family and friends and will definitely be returning for my own dentistry from here on out! read more

Doctor Shapiro and her staff are incredibly nice and welcoming. As someone who is always a life scared of going to the dentist, I highly recommend this office. Everyone explained their recommendations to me clearly and Doctor Shapiro did an amazing job with me. read more

I am writing this review on behalf of my mother, Susanna, who does not have Yelp and asked me to do so. She is a new patient of Dr. Shapiro and is absolutely thrilled to find such a good quality doctor in town. Dr. Shapiro went above and beyond her expectations! She makes you comfortable and cared for. Highly recommended! Thank you, doctor! We will see you soon for our follow up appointment! read more

Dr Shapiro is amazing. Her and her staff make you feel so comfortable. Her new office is very easy to get to with parking in the front. I can't say enough good things about her!!! Marc Aguilera-Walter read more

I visited Dr. Shapiro last week for the first time. Her staff was courteous and wonderful when I arrived. Dr. Shapiro is the best dentist I've had over my lifetime (I've seen seven because of all of my moves). She split up the work so that I wouldn't be overwhelmed. Her staff was aware of my travel needs in the next few weeks and when there was an opening called me immediately to get me in for the additional work. All around great experience! read more

I absolutely love Dr. Shapiro and how she does her work. I started coming to her many years ago and now my entire family goes to her. She is definitely not one of those dentists who will try to make money on you fix even those teeth that do not need to be fixed. She always reviews everything in detail and makes recommendation to not rush and spend lots of money on things that are not urgent. Best services and great quality of work! read more

The best dentist in town. She is her patients' advocate and only recommends absolutely necessary procedures. Even though living in Encinitas, I do not mind driving to Hillcrest knowing she would provide the best care possible. read more

Dr.Shapiro is the finest Dentist in all of San Diego! She is very dedicated to her patients, takes you when you have had a dental emergency, ON a holiday weekend. Her staff is polite and very friendly. I recommend her highly to anyone needing care. read more

I tried this dentist based on the great reviews on here, but I won't be back. The staff was nice but they couldn't answer my dental related questions. The doctor was rude. She asked what my concerns were and when I told her one of them was TMJ, she just kept saying "TMJ isn't going to kill you." I'm not a fan of the dentist but to be gaslighted is unprofessional. read more

Best doctors and best service!!! For kids or for adults! My 9 yo adore Dr. Marina Shapiro

I have been a patient for 8 years. Her new location is beautiful and has free and convenient parking. It is not easy to find a dentist who is skilled and who does not drill for dollars. Dr Shapiro has taken very good care of my family and continues to earn my trust. I really like the care i receive here and would recommend her to anyone. read more

Marina Shapiro, DDS - New location - Cosmetic Dentists Near Me - San Diego, California

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I have never been a scaredy cat of the dentist, I have had work done in Mexico, including a small cavity filled with no pain killer--no problem. Then I had some work done at a dentist in Clairemont who will remain nameless...let's just say that I didn't chew on that side of my mouth for FIVE YEARS. Finally, I started aching. I knew I had to deal with it. I found Marina Shapiro because she accepts a dental discount plan (called Carington, if you're interested). I went in and she explained that the tooth in question was...and I quote "like Vegas in there...you know how fast bacteria grows..." You know, you shouldn't laugh with someone's hand in your mouth, but sometimes... Anyway, I went in for a crown and I didn't realize how fearful I had become because of my ex-dentist. She numbed me up and left me for a bit and I started shaking and crying (this has NEVER happened to me). I regrouped thankfully before she got back, and she put my temporary in with no issue and off I went for a couple of weeks. When I returned, I was crowned "No Longer Afraid of the Dentist." She is excellent and such a professional. What a relief to have a great dentist again. Hoo friggin' raaaaaay! Oh and now I have insurance so my co pay was minimal. Double fist pump!!! read more

Very unhappy with the service i received at Dr. Shapiro's office. It was my second visit and i was getting a cleaning and the Dr. would not stop talking about her personal life. I felt it was very unprofessional, it's one thing to have chit chat but it's another to completely talk about yourself and your family to YOUR PATIENT. I then was sent to the front to go over my treatment plan and was quoted $1000 for two crowns and two cavities. That's with a PPO insurance plan. When i told the receptionist i could not afford it she simply said come back when you can afford it. There was no sympathy and just straight coldness from the staff here. Beware of going here people! read more

Dr. Shapiro is great. Her staff is great. I have been seeing her for over 6 years. She is the only dentist that I enjoy going to. Flexible scheduling, good prices, and very friendly. It is kind of hokey, but when you go in for an appointment and feels like you are meeting up with a friend. Highly, highly recommend. read more

I've never had a problem with Dr. Shapiro before. When I needed work done I was given an estimate, told how much my insurance would not cover, had the work done, and paid my bill. HOWEVER. My husband recently went in for a cleaning and was told he needed a root canal ASAP. When he discussed it with the office manager she told him our insurance covered it 100% and she recommended he get it done. He was referred out for the root canal and then came back in for the crown. He was never given an estimate. After his next to last visit with Dr. Shapiro he was handed a bill for $1104.00 and was expected to pay it. (He paid $500 and will pay the balance in 4 weeks when the permanent crown is applied.) It turns out our insurance only covers $1500 worth of work per calendar year. When I went to talk to the office manager she confirmed that my husband was not given an estimate. She confirmed that she knew Delta Dental had a $1500 cap. She claimed that she did not know how much the referred office would charge for the root canal, but as Shapiro's bills were going to total close to the $1500, she knew we would go over our insurance. She did not ever warn us, leaving us without an informed choice. We trusted her. If we had known this would cost us $1100 out of pocket, we would have had the tooth pulled. Our insurance is our responsibility. However, we weren't really given the tools to make a decision that would be best for us. We feel scammed and cheated. As a side note, the office manager also told me that we were lucky to be charged the insurance prices for the out of pocket procedures. She reassured me that her office could have charged us much more, could have charged us the doctor's rates. Somehow, that doesn't make me feel any better, and doesn't make me think any better of them. read more

I've been going to Dr. Shapiro since she was located at her old location off 4th avenue in Hillcrest back in 2011. When I moved here from Seattle I felt so stressed trying to navigate through all the dentist options within the San Diego area however, once I was recommended to Dr. Shapiro by a friend, I couldn't look elsewhere. From the moment I established being a customer with her firm, I felt like I was in the best hands. I had a cavity that I was feeling stressed about getting filled (who actually enjoys those appointments anyway) but, once I got there she helped me feel relaxed and taken care of enough to not even worry about the pain associated with the cavity filling. I have also had endless cleanings done by her and my teeth have never felt so amazing than they do after her cleanings. Her pricing is very fair and they accept most insurance policies. Check her out! read more

I was looking for a friendly good dentist and after I read the previous review about the other ladies husbands fear I took mine there. He liked it! He needed lots of work done, but lost a crown in-between all that and she fixed it no problem and he hasn't complained once. Intact he is looking forward to going back. Great dentist, staff and hours! read more

I have always had bad experiences with previous dentists. I had a cracked tooth and the only time I could be seen was on the weekends. I found Dr. Shapiro's office and decided to try them out. I will never go to any other dental office ever again! I LOVE LOVE LOVE Dr. Shapiro, Jolena, and Maricela! I have had the best service that I've dreamed about having when it came to having my teeth worked on. Covered parking underneath the building which is awesome since street parking is metered. I never really wait to be seen, and I'm feel so relaxed when I'm there. (I sometimes doze off when they're doing their magic!) I have had painful procedures done in the past by other dentists, but Dr. Shapiro makes sure that I'm numbed up enough to where all I feel is pressure. I would definitely recommend Dr. Shapiro's office!!!! read more

I like Dr. Shapiro as a professional dentist!!! Prices are reasonable, honest and do not do extra work to charge you more. Highly recommends this dental office to everyone!!! P.S. By they way call them advance because they always booked!!! read more

Dr. Shapiro is a contracted dentist with Delta Dental, and has her profile on their site. According to Delta Dental, their agreement with the dentist dictates "Delta Dental pays your dentist directly." "You pay the dentist only your portion of the services." and "Our network dentists agree to never balance bill you more than their contracted fee." Yet, when I went to Dr. Shapiro for the first time, she refused to treat me unless I signed a form which states "At the end of this 60 day period, if payment has not been received from your insurance company, you are expected to pay the total unpaid portion of your account immediately" And goes on to levy an 18% charge on unpaid balances over 60 days. The document characterizes their insurance claim processing as a "courtesy" rather than their contractual obligation. I find this deception and dishonesty shameful. Dentists get tons of clients through Delta Dental, so she's taking the benefit and trying to shirk her obligation with the client the one damaged. I took a day off of work and didn't get my appointment, now I have to find another dentist. Booo! read more

I found Marina Shapiro here on yelp. I recently moved to san diego and recently got dental insurance. seeing as I have not been to the dentist for a number of years 5+ to be exact. (im not a dentist lover) I was full of anxiety and nerves about fear of my teeth hurting and being told they were going to fall out of my mouth and that I needed $5000 worth of work to be done. I almost canceled my appt multiple times. however. this did not happen. Marina and her staff were amazing. the office is clean and her staff is remarkable. (even checking on me in the waiting room to tell me it will only be a few more minutes) I had all my xrays done, told her my fears of her poking around in my mouth and stabbing my teeth. she put all my fears to rest, she did not lecture me about not flossing enough. She has amazing bedside manner, joked with me telling me that dentists have the worst teeth, I left with clean teeth, only two small cavities and a "goody bag". I am very pleased with my decision, my teeth feel amazing and I have no anxiety about going back there have work done. I highly rec Marina. read more

I only got as far as the lobby, which looked pretty drab and rundown (soiled carpets). But I was willing to overlook until I had to deal with the front desk woman (notice how I didn't write "lady"?). She had such a lack of customer service. I felt the last thing she wanted to do was help me. I back out and left. read more

I've been looking for a good dentist for a long time and finally found one! Dr. Marina Shapiro and her team were very friendly and respectful. The receptionist was so nice and helpful the second I walked in. Dr. Shapiro made me feel comfortable at the start and explained everything as she went along. She even did the cleaning herself which makes more sense to me because it only makes her that much more knowledgeable about my teeth and gums. Her office also takes digital x-rays which are safer and more detailed than old school x-rays. Her assistant was very gentle and friendly as well. The office is clean, comfortable and has a lot of natural sunlight. It was easy to get an appointment--I was able to see the doctor and get a cleaning in days rather than months! I highly recommend Dr. Shapiro and her team to anyone looking for a good, reliable, and caring dental practice. read more

I broke my tooth last night. Haven't been to a dentist in 5 years. Called her at 9am, and walked out her door by 1pm with a new temp crown. Awesome, clean, comfortable environment. All the work done was quick and professional. She numbed me up so good, my face is still numb as i write this. Her receptionist handled all of my insurance stuff, and when there was an issue, we corrected it quickly and painlessly. I think I found my new dentist. read more

I came to this dentist needing a lot of work. I had 5 fillings done in one sitting. My first red flag should have been the fact that all 5 were done in an hour. It seemed super fast compared to past experience. I started experiencing pain just hours after my visit. I knew I should have some pain or sensitivity but after a week had gone by I felt something worse than mere sensitivity. I called the office on a Saturday during the office hours listed on their site. No answer. Monday comes no answer again. No call back till Tuesday. I went in and was told it was only sensitivity and to give it Time. I gave it another week. Went in and was told the same thing. A week later again, went in and was told to give it more time. By this time I was up to 2000 mg of Advil everyday to manage my pain. I went to another dental office and was told the filling was touching the nerve and I still had decay on a quarter of my tooth. The filling was also jagged and cutting into my cheek. I went back to Shapiro to get her to redo it. She said nothing was wrong. I was just sensitive and that the decay was actually just staining. I am now pain free after a root canal and crown. Perhaps with the right treatment in the first place I could have avoided two months of pain. read more