I have huge anxiety around the dentist and Dr. Gendel and her office staff made me feel safe, heard and like a human being. The best experience I've ever had at a dentist. Couldn't recommend more highly! read more

Marina has been caring for all my dental needs for over 30 years! And from my first visit Marian was a 10! But today, Marina when above and beyond! While my appointment was just routine, Marina found an issue and without a second thought went into action and resolved it...you will find no one like Marina in Manhattan. Marina Gendel is my miracle on 79th Street! Peter Hoontis read more

Criminal. I have a disturbing story. I sought Dr Gendel's help about one decade ago. Now, after approximately 60K spent with an Ivy League trained Dentist, fixing her mistakes, I may be facing a mouth full of implants. My current dentist is so outraged at what she did to my mouth that he suggested I contact the First District Dental Society to impose punitive measures. Dr G messed with every tooth in my mouth - root canal, office-made crowns. I became suspicious when she said that I needed four implants at a young age. I then sought a second opinion. The first question the new dentist asked is "What happened to you? People that look like you don't come in with a mouth that looks like that." At the time that I sought Dr. G's help, I had gone through a bad divorce and was regaining my economic balance. I went to her in good faith and have been paying for it ever since. Was it bad dentistry or was I a mark? I don't know. But she ruined my mouth. read more

Whatever you do, do not trust Dr. Gendel with your teeth. Marina is a scam artist. I was seeing her for YEARS but continually had dental issues. Finally, after coming to her repeatedly over the course of a few months in pain, only for her to tell me nothing was wrong, I went to another dentist. Within MINUTES, the new dentist told me it was obvious "from the outside" why I was in pain - this is with no xrays or anything. There was a piece of my tooth missing, due to internal decaying from what we later found out was not one but TWO botched root canals, bad enough that the new dentist told me she did not feel comfortable touching it and sent me to a specialist. Mind you, Marina had already used up my insurance coverage for the year (this was in MARCH BTW), so I'm now paying out of pocket for consultations, x rays, TWO RETREATMENTS AND TWO NEW ROOT CANALS. This took more than 4 visits and a substantial amount of time. When I told Marina how upsetting this was as I shouldn't have had to have paid for two root canals somewhere else when I had already had them treated by her, she said to come in and she'd redo the crown (which I still had to do at the new dentist, aka more $$) for free. Well, make the mistake of taking her up on it and guess what I got in the mail. A bill. Did I mention this was also after it took almost 4 hours when she promised 1? Not just promised - anywhere that makes them on site has no reason to take more than 1. And yet 4 hours later I was still there waiting for my crown. And then has the audacity to send me a bill for what she told me to come in to treat for FREE as consolation for how much I had to go through because of the work she had previously done. She is dishonest and not someone I will ever trust with my teeth again. PLEASE PLEASE stay away. Teeth are not something you can just get back and having a mouth full of fake crap where your teeth should have been is never good and will require so much more upkeep down the road. read more

The most amazing dental experience ever. One day before a very important meeting my upper front tooth broke. Suddenly all longtime plans were ruined. While I had heard very good things about dr. Gendel, I'd never been her patient.  Today was my first visit to her office and now I am  her patient forever. This morning I walked in to her office in tears and with a broken front tooth! Two hours laterI left her office with a perfect laminate! Dr. Gendel is very gentle and extremely knowledgeable. Her dental technician is a real artist, very passionate in his job. Making a laminate in just 2 hours is an unbelievable feat! My deepest thanks to you both! read more

I have been going to this dentist for about 10 years now, and she is fabulous. Not only does she take care of all my cavities, she's also an excellent cosmetic dentist. She's filled chipped teeth for both me and my brothers, and you can't even tell which tooth any of us broke. She also is easy to get an appointment with and very flexible, works til 6 PM most days so you can always get an appointment after work. Marina is great, if you're looking for a new dentist in NYC, I highly recommend her. Also takes most insurance! UPDATE: Turns out Dr. Gendel did not properly clean out my cavities, resulting in decay underneath the fillings, which has now become a hellish running around to dentists for me. I doubt I will return, but I do still espouse her cosmetic dentistry talents. read more

I thought she was excellent, as a physician myself, I appreciated her honesty and I only had the work which I needed which I'm very appreciated of, read more

She has done a fabulous job on all my teeth. I had a lot of cavities and silver feelings from the old days, and she patiently cleaned and remove all old feelings. I feel very satisfied with her work. Besides being a great dentist, she is a great person. My husband and I love her work. read more

I was going to Dr. Gendel regularly for many years. I had quite a bit of work done and I was always satisfied. Everyone in the office was very friendly and it was important to me to support female doctors. The only thing that ever bothered me was how hard she pushed Invisalign. I never had a complex about my teeth until I started going to her. I relocated to Brooklyn last year and I switched to a dentist in my new neighborhood. Well, come to find out, all of the work she did over the years has to be redone. She had replaced several silver fillings that I'd gotten when I was a kid and my new dentist said she didn't remove all of it properly and there's decay underneath. They said the porcelain overlay was shoddily done and about to fall apart. I had a chip in my front tooth that she "fixed" and the new dentist said it's awful looking. My blood is boiling just thinking of all of the money and time I wasted with Dr. Gendel. My husband has to get thousands of dollars worth of work redone as well. It's completely outrageous and I feel so deceived. Please, please, please do not go to Dr. Gendel and if you've gotten work done there before, make sure you have another dentist check it ASAP. Her dental practice is borderline criminal. read more

Believe the bad reviews. I completely trusted her for many years. I had a cross bite and when she told me she could fix it with Invisalign, I believed her. After 3 years of Invisalign, the crossbite was still there. After 3 years, Dr. Gendel told me the treatment was done and she thought it looked perfect, which to me was scary to hear, as the crossbite was clearly visible. I decided to see an orthodontist and was told that you CANNOT fix a cross bite with invisalign only, I needed an ALF bracket to expand my upper arch before moving the teeth. After having spent $4K at Dr Gendel, I then paid this great orthodontist all over again, to start my case all over again. Needless to say, after 2 months of the ALF bracket, I saw amazing changes and was then ready for Invisalign again. It has been 6 months since my treatment with the orthodontist and I am very close to perfect teeth. Dentists should NEVER claim they can fix complicated cases with Invisalign - they simply do not have the experience to do so. Stay away from this office. Not only did she lie, she pretended my teeth looked perfect, as she did not want to admit her failure. Oh, yes, she refused to reimburse any of my $4K. There is no professionalism nor integrity in this office. read more

I had to get a tooth pulled a few months ago, and was terrified to get it done. I ended up going to Marina Gendel because she was close, affordable, and had gotten good reviews on Yelp. She was awesome!! I was so nervous, and she did a great job. She was quick, efficient, and professional. When I was freaking out she gave me more numbing medication (even though I'm sure i didn't need it) and let me have a break. The staff was great. One of the assistants let me squeeze her hand. Also, the office let me pay in increments since I couldn't afford it at the time. I would definitely recommend Marina Gendel as an oral surgeon. read more

Dr.Gendel did my invisalign on upper and lower teeth and I am so happy with outcome. My smile is great now and I had wrong bite where my lower teeth were covering upper. The other dentist I went to told me that it can not be fixed without braces but Dr.Gendel did it. I am so thankful for her great work. read more

Dr. Gendel has been my dentist for 5 years. She is a consummate professional and her office staff are a pleasure to deal with. I highly recommend using her services. read more

I don't usually do this but I felt that I had to warn anybody thinking of using Dr. Gendel. I used to be a big fan until I had some problems with my teeth and chronic pain. I don't have great teeth to begin with and I have had many root canals and crowns - all done by Dr. Gendel. Long story short, I moved out of her neighborhood to Brooklyn and sought another dentist for convenience who told me that I have to have everything redone. I sought 2 more opinions and finally a third one today who confirmed what the other ones had told me. She did a very poor job on my root canals and they do need to be redone. Many more details about other work and I do have horror stories about her shoddy work but suffice it to say that because of her I have to have thousands of dollars of work redone at great personal expense, time and pain. read more

My husband and I are both patients of Dr. Gendel for over fifteen years. We've been so happy with her service over this time that I continue to make the trip into the City. She's not only knowledgeable with the latest techniques, she's extremely skilled. I notice some of my friends in the suburbs have to go to more than one dentist to have their work done. One of the reasons we continue to use Dr. Gendel is because we can have the work (and some of it has been extensive) done in her office. She always makes us feel comfortable, even when we haven't been as diligent as we should be. Her staff is equally professional and friendly. We highly recommend Dr. Gendel. read more

Dr. Marina Gendel has always treated my family with an outmost care. She is an expert in general and cosmetic dentistry as well as implant surgery. Her staff is professional, kind and attentive. read more

Run. I am seeking help from the First District Dental Society. I believe her plan was to remove/ruin all off my teeth and fit me with dentures or something. ALL of her work FAILED. I spent thousands which I will seek to recoup through legal channels. The last straw was when she eyeballed my tooth and said that it needed to be extracted, without the benefit of an XRAY. She rarely used X-Rays and missed a huge abcess and infection in one tooth during my last and final visit. I had to request the few X-rays that she had on three separate occasions.. All of her crowns, which she does in the office, developed decay and fell out. When I went to her to put the crown back, she said there was nothing to attach it to and threw it out. Literally, she threw $1100 in the garbage. Why did she charge me for a crown in the first place if she couldn't attach it. I believe that her practice is bordering on criminal and that she shouldn't be in practice. Joy Z read more

I began using Dr. Gendel for routine dentistry when she bought the practice of my former retired dentist. During a routine root canal, Dr. Gendel broke a file in the root canal. Not telling me of this, she stated that she could not continue the procedure and recommended an endodontist. After visits to two endodontists, over two hours in the chair and a visit to an oral surgeon, the file is still in the tooth. I'm out about $3000 in fees and have a severely weakened tooth that will not last. There are lots of reasons why a dentist can break a file - re-using a file, using the wrong type of file, or saving a few cents using a cheap file. And then, there is always bad luck. I'll let you be the judge. read more

I was a patient of Dr. Gendel for many years. I thought that she was doing a good job until I started to feel pain and chronic inflamations of gums right where a root canal was done by Dr. Gendel. I went to her for emergency treatment 2 times and both times she said nothing is wrong and prescribed antibiotics. Well, the problem persisted and I went to another specialist. One single x-ray was enough to determine that the root canal was a butcher job, she caused damage that could result in loss of the tooth and maybe even more serious problem. It took 3 visits to a very expensive doctor with more than $1500 of out of pocket expenses (on top of what my insurance paid) to fix it (other doctors recommended to remove the tooth). Dr. Gendel was recommended by a friend of mine. After I told what happened, I discovered that my friend's brother had the same issues - he went to another dentists and was strongly advised to redo all root canals she performed. Please make your own decision if you want to keep working with her. All people I know immediately switched to more qualified specialists. read more