I have been going to Dr Kwoleck for 20 years. I have never felt pain . Including the biopsy I had today. She operates efficiently . She is gentle and kind. She is a real person who can relate to her patients. We are all aging and she gets it. Her gentleman at the front desk is just fine. I've never had a problem. You can book online which is great. I highly recommend Dr Kwoleck. read more

I have been going to Dr Kwolek for close to 30 years - I like her demeanor and expertise-,- her office manager has always been nice engaging & helpful - The office atmosphere is calming unlike the many clinical practices in the area.... read more

Marilyn Kwolek, MD - Dermatologists Near Me - Danville, California

This review has nothing to do with Dr. Marilyn Kwolek and everthing to do with the A hole that handles the general medical office duties. You would think despite the immense amount of reviews about his lack of professionalism, poor communication skills, total lack of empathy, general disdain for patients, improper phone skills, and overall incompetence that someone as esteemed as Dr. Kwolek would have fired this buffoon a long time ago. He can't write proper referrals, he can't be bothered to do administrative follow ups due to his own mistakes, he can't even be base level professional. Forget being empathetic, that's not really the front office's job, the job of the front office of ANY medical facility is to not make mistakes that can jeopardize the quality of care given by the medical professionals. This guy needs to be fired, but best case, he needs to change his attitude. Acting like a petulant child who can't be bothered to fix your own mistakes is just immature. Enough already. GROW UP! read more

Dr. Marilyn Kwolek is the best doctor I have been with, I have been a patient for over 30 years. Doctor has always made my skin look very healthy with all the new updates in the skin world. Thank you, Terry read more

Marilyn Kwolek, MD - Great skin care created by Dr. Kwolek for over 30years. - Dermatologists Near Me - Danville, California

Dr. Kwolek took care of milia near my eye. I was extremely concerned because of the proximity to such a vital organ. She was patient, explained to me what needed to be done in a calm manner and painlessly treated my issue. I, jokingly, said if she were a dentist, I'd be very happy, She's professional and definitely knows her craft. I don't know why all the complaints about Terry, the receptionist. He's very cordial and pleasant. read more

I can't believe I haven't reviewed Dr. Marilyn Kwolek yet -- she's been my literal skin magician for over 15 years! ‍ Let me just say -- she's the reason my face has weathered life's ups and downs better than I have. Through heartbreaks, hormone shifts, stress, and sweat (literally -- I have sweaty palms every time I get a treatment!), she has been kind, gentle, and incredibly understanding. She always remembers little things about my life and asks about them like a longtime friend. That kind of personal care is rare, and it means so much. Dr. Kwolek is so good at what she does -- my skin always looks fresh, glowy, and like I've been sleeping peacefully for 8 hours a night on a cloud of affirmations and green juice (spoiler: I have not). She's helped me feel confident in my skin through every season of life. If you're looking for a dermatologist who's not only talented but also kind, consistent, and just a lovely human being, look no further. I'll keep coming back for as long as she'll have me! read more

I had filler on my upper lip as it was getting a shadow. I never had it before and was apprehensive, but it was the perfect amount and I was very pleased with the outcome. read more

Do not recommend. Rude staff. Zero forgiveness if you need to cancel/reschedule appointments even due to illness or family member illness. You will be fined. Beware. read more

Marilyn Kwolek brings a vast amount of experience and knowledge to every aspect of dermatology, including aesthetic skin care. She took the time to understand my personal goals and made thoughtful, tailored recommendations. I was extremely happy with the results -- and pleasantly surprised that I could achieve them without spending a fortune. Marilyn's expertise, professionalism, and genuine care make her an outstanding choice. I would recommend her to anyone looking to improve their appearance at any age. read more

I enjoy speaking with Dr. Kwolek, but the receptionist guy is extremely rude. He does not even say hi or acknowledge you. I have received multiple invoices from the Dr. (post visit) with no explanation of the billing. I tried to call and get an understanding of what I was being charged for and the receptionist guy is very rude and treats you like you don't matter. He sits on the phone with dead silence, it is very weird, and the worst customer service I have received from a professional physicians office. Will be finding a different dermatologist because I cannot stand being treated this way when all I am asking is description for what I am being charged for. read more

She is a delight - she is thorough and stays up to date on all skin related issues. She will always make room in her schedule should you have an issue that requires immediate attention. I have gone to her for 20+ years - and my skin is smoother than all others around my age. She has been alert to changes in my skin, catching some pre-cancer growths early on. Hats Off To Dr Kwolek! read more

Decided to try Botox and Dr Kwolek is fantastic! Easy to make appt and she was prompt, efficient and did not try to upsell me. She got to know me and asked questions. She has experience, took care of my needs while being professional and friendly. I will continue to see Dr Kwolek! Seriously, she is a gem in and I highly recommend her. read more

Dr. Kwolek was incredibly attentive, quick, and efficient. She clearly has a lot of experience and handled everything in such a practical and reassuring way. On top of that, she's truly kind and warm. I felt very well taken care of. Highly recommend! read more

First off the guy at the front desk is completely rude and a complete A-- ---e The Dr mis diagnosed me for a mole on my nose that was melanoma and it took another visit before she had it sent to the lab read more

Dr. Marilyn Kwolek is a very good and caring Dr. At first I went to Dr. Kwolek to consult about Co2 Laser because I have dark spots & melasma. However, due to my Asian skin color, Co2 laser is not highly recommended, instead Dr. Kwolek prescribed for me a custom cream, which I now use. My facial skin is much brighter, smoother and the dark spots/melasma have faded away. I'm truly happy that I went to Dr. Kwolek. Thank you Dr. read more

Great Dermatologist. I only come for cosmetic stuff. Very knowledgeable and professional. One sign of a great dermatologist is that they tell you 'no' when they don't believe the results will be positive. She will tell you no and explain why. I've had 2 peels, a tiny bit of filler in my tear troughs, and Botox every six months. All positive experiences. I moved out to Brentwood and I still make the trek to Danville to see Dr Kwolek. read more

Stay Away....Terry ruins what could be an overall positive experience. He can't seem to be bothered for prescription refills often simply just ignoring multiple requests. Terry is singlehandedly keeping this from being a 4-5 star business. read more

Dr. Kwolek is fine if you can make it past the incredibly rude and unprofessional front desk man. Making an appt was awful, waiting in the waiting room was awful (he was CLIPPING HIS NAILS) and wouldn't bother to look up. Gross. I won't be going back. read more

Took my daughter for services three different times. It seems she was overbooked and busy, so the appointments were quick with no bedside manners but the nail on the coffin was the receptionist/boyfriend Terry. He acts like he owns the place/business, short and rude. He is not happy and seems he's doing us a favor being there. Dr. Kwolek will not get rid of him and he's only holding the business back and running off good potential loyal customers. I don't like to be rude but Terry gets me there, gold digger anyone? Dr. Kwolek, you can do better in so many ways. Unfortunately, I don't think she looks at these reviews. read more

Made an appointment for a consultation only. Dr was polite, and nice. The guy at the front desk is a complete dud, zero personality and for being the first point of contact in a doctors office, not professional at all. On top of the text messages and emails that you get bombarded with to remind you of your appointment they charge a consultation fee of $195.00, I spent 12 minutes with the Dr and was charged 195.00. Nowhere in the text or email does it say Consultation Fee, 99.9% of consultations are free consultations. What a waste of my time and waste of my money. Here's an idea; Tell people you charge an outrageous amount for a consult instead of blindsiding them. If I knew there was a charge I certainly would not have kept the appointment and would have gone to a more professional dermatologists office. read more

Dr Kwolek is awesome! She's very caring and very diligent about getting whatever you are doing done! Been with her for over 10 years now! ‍ read more

Dr. Kwolek is a fine dermatologist. She does great work on my face and body. The same amount of work done at Kaiser my HMO would've probably been a couple thousand dollars. read more

I am a new patient. The receptionist, Terry was a complete asshat. He wouldn't schedule an appointment and wouldn't tell me if my insurance was in network. HORRIBLE. He should be terminated or given a different role. read more

SUMMARY 5 star - Dr. Kwolek saw me for maybe 5 minutes total, while she was polite, knowledgeable and considerate (and I would - if I had another dermatological issue go back to her again in no time). Negative 100 stars for Terry (as I've not come to know based on all these reviews) is a pompous, rude, and useless ornament in the office. I will actually be going back when the waiting room is full and giving back to him the level of attitude he gave me - a new patient. 15+ years of being a an inconsiderate unprofessional reception desk glorified paper pusher attendant is 14.9999 years too long. DETAILS As the first patient of the day, the door was closed when I arrived 5 minutes early for my appointment, the door opened at 8:58. As I walked through, I inquired if I should leave the door open behind me or close it (polite question), "Terry" proceeded to explain rudely that "if one walks through an open door one should close it behind them" Really? How about "It would be great if you can close it" something simple. I was ushered into the doctor's office immediately - no need for paperwork (efficient). Dr. Kwolek listened, verified, confirmed, and did it all within 5 minutes as I only had a concern and I was told pretty confidently that what I had was nothing to be concerned with. Then out we go for the paperwork, "Terry" doesn't bother to even look up, just hands it over and says "have a seat" - mind you it's 9:05 at this point, doctor's don't usually schedule patients in 15 minute increments, so I ask if they have another patient coming soon. He proceeds to tell me again to have a seat. I ask - is it really necessary to fill out paperwork as I'm paying out of pocket on this - saving him plenty of time from having to fill out insurance forms and submit for payment etc, "you have to fill it out" is his only response, again without even looking up. I didn't sit down and just filled out the paperwork within 2 min and handed it back. without even saying Thank you, or anything he proceeds to grab the credit card reader, punch in how much it is - 0 explanation - and then tells me how to use the credit card reader - as if I've never used one before. I came to find out after telling my wife who has been going to Dr. Kwolek for 10+ years that he even once chastised her in front of other patients for being 5 minutes late to an appoint 1 time. Terry needs to be fired so he can work at a sewage treatment plant as the end of the day cleaning crew. read more

My daughter saw Dr. Kwolek in 2019 and 2020. In 2019 they took her copay and never billed our insurance. In 2020 she was there and Dr. Kwolek was alone in the office and didn't know how to run the copay so told us to forget it she will just bill the insurance. They never billed the insurance for either visit and then came after my daughter to collect $310 in 2022. I told them to bill the insurance and they did not, this practice is a hot mess. She was no help medically to my daughter and her office person that I spoke to yesterday, when I was following up on them writing off this charge, and he hung up on me and would not answer the phone afterwards. So unprofessional and rude, especially because it is their error that started all of this. Steer clear. read more

Marilyn Kwoleck is at the top of her craft. The very best. I trust her completely, i recommend her to anyone who wants an honest opinion and direction to look amazing read more

Dr. Kwolek has been our dermatologist for over 20 years and my wife and I could not be happier. She is timely, knowledgeable, listens to our concerns and questions and makes every office visit a pleasant experience. And we both schedule an annual visit as part of our medical preventive care. You are in very capable hands if Dr. Kwolek is your dermatologist. read more

So very disappointed. After seeing Dr. Kwolek for many years, had the threading procedure done and was left with a "nicked" facial artery, and what another physician who treated it, diagnosed as a "pseudo aneurysm " of the artery. Left a pulsating blue bump and swelling for over a year until I could find an MD who would treat it. Unnecessary if proper skill was utilized during the threading, which obviously was not. And a message to Terry and the doctor, he is clearly an angry individual, and you can do so much better than him. Trust me, your practice would thrive, and so would your life. Life is way to short to live be around someone so miserable. read more

I love it here and Dr. Kwolek. The same review stands for her Receptionist Terry, but he is efficient, however, not friendly, but efficient. Dr. Kwolek is so kind and not overly costly, I recommend her highly! I will return!! I will also in the future consider other services besides Botox that she offers as well. Just do NOT do the threads people. read more

Dr. Kwolek is the finest dermatologist I've ever been to and I've been going to her for 20 years! In the past I've always had skin issues, since childhood. All I have to do is see her and I always know I'll be better in whatever the issue is in the shortest time frame possible. Now that I'm aging, she also is by far the most cognizant and genuine about the best way to treat it with care to keep it as natural and glowing as possible, which I truly appreciate. I trust her with my face and I work in the beauty industry so it's important to feel that way, especially now! She is also a wonderful person and I truly enjoy my visits with her! I highly recommend her to anyone searching for relief and or rejuvenation to look your very best and to instill confidence in how you show up! 5 stars all the way! Thank you! Hilari Newton read more

Went to see Dr Kwolek for milia bumps under my eye. I was 1) unsure if that's what they were and 2) concerned with removing them bec of what I had read but wanted to discuss with a doctor as I was really bothered by their appearance. I met Dr Kwolek who confirmed they were milia. She went through the option of removing them- pros/cons. I was a little nervous but opted to try removing one to start. She removed it- wasn't as bad as I thought it would be and when I asked if she could remove the other she was very pleasant and willing to despite my changing my mind of only doing one. As the 'con' she warned me I could have a slight black eye- I maybe had a hint of one but nothing makeup couldn't hide but I appreciated the worst case scenario from her! Payment. I was private pay/out of pocket since I have Kaiser and they won't see you for this type of thing. I was pleasantly surprised that the visit was reasonably priced Regarding the negative reviews: just ignore them. Please don't let that deter you from seeing Dr Kwolek as you would be doing a disservice to yourself. If you look at the negative reviews almost all are related to the front desk person. Here's my take on that: 1) you're going there to see the doctor. You want a doctor that knows their stuff and is good at it. You get that with her. 2) you aren't going there for the front office staff. Who cares if you don't get a fluffy, feel good vibe? The guy is doing his job. It's not a spa, you are not paying for an experience- you're paying for the doctors expertise. read more

Rude receptionist, made me want to walk out the door. Very over-priced same cosmetic procedure at another office was 50% less

When I relocated to the east bay, I needed a dermatologist to see on a regular basis. I am a senior who spent too many years sunbathing. I found the doctor to be very thorough, listened to me, gave me clear instructions and is always cheerful. She also does a lot of aesthetic procedures which are quite good but my concern was medical. I trust her and would recommend her. I do agree with other reviews that her reception person is off putting and having to book only via her website takes away from "that special feeling" but the doctor is well worth it. read more

I have been a 20 year patient - but I'm done. The doc is great but her boy at the front desk is nasty and rude. I've put up with him for years - but no longer. Too bad that he is the first person to rudely greet you upon arrival. I had to cancel an appt. the day before due to illness. In 2 days I received a rude letter stating I would be charged $100 if it happens again. That letter combined with the smart aleck boy at the front desk just pushed me over. 20 years - done just like that. Too many other nice environment offices around - and closer to home for me. Be aware before you get to see the doc - you have to see this person. I'm sick of his behavior that I have tolerated for years. Again - Dr. Kwoleck is great - but I will no longer tolerate the rudeness and smart ass tactics of the front person. Good bye Dr. Kwoleck. Think again about who you have representing you in the important job of greeting patients and making them feel comfortable. I may be the first to bring this up - but I promise you that every one of your patients feel the same way - but put up with him because of you. But I won't anymore. Darcy Eiseman read more

Called to make an appointment 3x and it was the worst service I have ever experienced in my life!! The receptionist is extremely rude AF for no reason. It doesn't matter what time or day you call, they rush you off the phone and always have an attitude. read more

COVID-19 keeping you from going to a dermatologist? Dr. Kwolek's office is uniquely suited to these pandemic times. She is a sole practitioner in a single office you enter directly from outside. No big medical building with a lobby full of lots of people running around. No elevator. Just Dr. Kwolek and her receptionist. Even in normal times, you can't do better than Dr. Kwolek for skincare. She is the most straightforward, competent and skilled dermatologist I have ever been to. What's more, her rates are reasonable for out-of-pocket elective procedures and unlike many dermatologists, she won't try to pad the bill by selling you over-priced useless cosmetics. People always compliment my skin and ask me what's my secret. It's Dr. Kwolek. read more

Mrilyn is a top of the line dermatologist. I have been going to her for many years. She is knowledgeable, caring, never hurries you. Don't hesitate to go see her you will be glad you did!!! read more

Great doctor. She is most always on time. It is Terry's job to see that appointments are made and kept, People, keep your appointment and be on time. If you do this, you will have no problems. You are going in to see the doctor, not Terry. read more

Ok.. #justiceforTerry I've been coming here for years and he is ALWAYS pleasant, courteous, and nice. I would ignore the Karens on yelp, because Dr. kwolek is fantastic and so is Jerry! Maybe the problem is you, Karen! read more

Some of the absolute worst medical service I've ever received. Their receptionist is not only rude but impedes making appointments for medical reasons and the medical care here is sub par at best. I would suggest never coming here and finding an actual professional establishment that cares about your medical needs. read more