I love this place! It's the perfect spot to get a gift for someone and support a local business…read more Every time I go in here, I have to restrain myself from buying things unnecessarily. Would recommend anyone stopping in Jackson to go here for a Jackson-themed souvenir as well! The gifts are all so diverse -- from local art, to candles, to clothing, to kitchen supplies. And they are always so friendly and able to help you find whatever you may be looking for!

I love this place. The staff always seems to be in a good mood, and there are always new and…read moreinteresting products to buy. I have a closet full of Spencer's shirts!

Friendly staff and clean store. I love finding this store here coming from California I miss all…read morethe stores.

The customer service here is incredibly terrific. Elizabeth and her husband are top notch all…read moreabout making sure the customer is happy! They turned what appeared to be a difficult transaction into something as smooth as butter. We cleared things up on the phone and everything worked out perfectly.

Absolutely terrible. I purchased a flower package through a company called "From You Flowers." They…read morehave florists throughout the country that they rely on to distribute their product. I found out once the flowers were delivered that the florist they used was this one. First of all I paid to have the flowers delivered the same day I ordered them - I made the order in the morning, so there was adequate time for the flowers to be arranged and delivered that day. I waited to get a confirmation that the flowers were delivered; finally around 5pm that night I called "From You Flowers." They had no information from the florist as to the status of the delivery. The flowers were suppose to be a surprise to congratulate my sister-in-law on the birth of her son that day, but I ended up calling her to find out if maybe she did have the flowers. Nope, she did not. So the next day, 7:30am, I call up to the company demanding to know where the flowers are. Once they were in contact with the florist, they had no reason as to why the flowers were not delivered, but did promise they would be delivered after 12:30 pm (per hospital rules), which I could understand. I call my sister-in-law at almost 2pm expecting to have heard she had her flowers - STILL no flowers. I made another call to the company, to which they contacted the florist; flowers finally being delivered. When my sister-in-law receives them she sends me a picture; the most pathetic flower arrangement I have ever seen. There was one white rose, some yellow cheap filler flowers, and lavender colored filler flowers. This was for a baby BOY. Not a hint of blue any where. Just ugly and sad looking. I would never have allowed this as a gift to my sister-in-law had I known it was going to look so shabby. So disappointing; especially after how much I paid for these flowers, including a 15 dollar service/handling fee. Nearly 60 dollars down the drain; I feel like I was ripped off. Would never recommend this florist to anyone.

I am glad that I came here with my friend. I have been to several locations and remember when they…read moreopened the very first location in Memphis. It is insane how much Buff City has branched out as much as it has in such a short amount of time, so seeing this business thrive and to become as successful as it has is pretty neat. As far as the Jackson location, it is nicely organized, a decent size. I like that it is not overly cluttered and you have space to move around in it. I think some of the other locations I have been to are a bit more crowded. They have a section that offers local flavors, and other varieties sectioned off between neutral scents and more seasonal scents. Customer service was good. I think for our interaction, it fit the bill and we had a goodtime talking and them teaching me about their product. Also, I enjoyed getting my shea butter made. It was an interesting interactive experience.

Old Hickory Florist,…read more It has been awhile since we have crossed paths. I have used you numerous times in the past, and you have never stirred me wrong with my floral needs from my prom back in 2004 for my corsage and boutonniere to now for my mom's birthday flowers -- you've been pretty solid. For the latest call, I talked to Katie who took my order and delivered some wonderful flowers to my mom for her birthday last week.They were beautiful, and extremely well put together as most of their floral arrangements. Katie called when they delivered the flowers which I was greatly appreciative for. My only complaint was on this latest call was that I told them I wanted to spend a certain amount of money for this because I am on a bit of budget, and they charged me $10 more than I had allotted for them to spend. I am still happy with the arrangement and the overall service, but I wasn't happy about them spending more than I had told them.... Anyway, they're a great florist. My grandparents used to own a florist in Jackson, and I asked here where she would recommend to get flowers from if she had to choose - it was here. She likes them. They've been around for a long time -- no doubt they'll be around for a long time to come.

Highly recommend! Extremely helpful. Accommodated a last…read moreminute change of a welcome home bouquet to insure freshness of flowers for receiver.