Ron is a caring compassionate person and a great Realtor. He follows everything through to…read morecompletion and is very good at keeping you informed through out the process. If you are buying or selling a home, Ron is the guy for you! I would hire him again and recommend him to my family and friends.

Ron Capp will always be our realtor!…read more Ron has been our realtor for three homes, and we couldn't be happier. We're a very busy couple, yet he always worked around our schedule giving us 1st class service. He spent time getting to know us, so that weeding through the hundreds of homes, weren't necessary. He'd preview some without us, and give us a much more reasonable list to check out. He sold our townhouse, and found two wonderful homes that we've been very happy with in San Jose. He's honest, friendly, down to earth, and just the person we all need in the real estate business.

If you are buying of selling real estate in the Reno, NV area, you should contact Tamra Merlos. We…read morewere referred to Tamra by a mutual acquaintance and she helped us select and purchase a home in NW Reno in May/June 2023. We really needed her 'spot on' guidance and advice and couldn't have had a better result. We are now in the process of moving in and we love our new home. Tamra is so kind and thoughtful and knows how to be on the same page with you. She is a delight to work with and completely trust worthy.

Mollie and Justin were amazing to work with from start to finish. They truly listened to what we…read morewere looking for and helped us find the perfect home. The knowledge, responsiveness, and guidance made the entire process smooth and stress-free all the way to closing. We couldn't have asked for a better experience and are so grateful for their help. Highly recommend Mollie and Justin to anyone looking to buy a home!

I cannot say enough about Mollie!! She is an amazing agent and overall amazing person. She helped…read moreme sell my house during a very difficult divorce. She stepped into a difficult situation and made the experience actually enjoyable and much less stressful than I had expected. She took the time to explain everything and worked with me any time any challenges came up. She went above and beyond to make sure I always knew what was going on and even helped me several times after my home sold just because she is an incredible person. Thank you for all of your hard work and understanding. I would highly recommend Mollie!

Tammy exceeded all our expectations--she sold our old home for significantly more than we ever…read moreanticipated and helped us score an incredible deal on our new one! My entire family has trusted her with our real estate needs, and she never disappoints. She's consistently helpful, responsive, and honest. We wouldn't work with anyone else!

Tammy met us at our Dayton house and helped us with our leasing need for the property. She stated…read morethat pricing we were quoted for the service was too high and offered to do it for less. How decent is that!? Tammy was responsible and accurate every step of the way and she managed to lease the property with remarkable turn around time! Wow. Tammy is obviously someone with a high moral compass and The listing is hers if we ever decide to sell. She is a remarkable person and highly competent professionally. From now on we will choose Tammy (and Tammy only) for all our Nevada real estate needs.

Lynne is amazing. I wasn't the easiest homebuyer - I'm a single parent with a child who had some…read moremajor medical problems, and it took me years to recover from that financially. I'm terribly cautious when it comes to financial decisions, and the parameters I had for a home were fairly narrow. I needed a home that I could comfortably afford and it had to be within a specific geographic area so that my kids could remain in the same school. Lynne was so patient with me, and went out of her way to ask enough questions that she could narrow down the showings to homes that fit all my criteria. I expected the process to be more complicated that it actually turned out to be - Lynne made sure I was informed totally throughout and there were no unhappy surprises or delays. I described it to friends as almost "freakishly smooth" and that is exactly what a first time homebuyer needs. I would (and have) recommended Lynne to anyone needing an efficient, smart advocate when looking to buy or sell real estate. Particularly if you are a chronically anxious, overscheduled first-timer - she'll be well-qualified and able to help!

I bought my first house with Lynne. She made the process 100% stress free and EASY. I will always…read morego back to her when it's time to buy

Negative stars. WARNING!!! Lied about liens on the house…read morethey were selling. We were 4 days from closing and she finally disclosed the EXTREME liens that were on the property. My family (including 2 young boys 4 and 6) are now displaced. Half of our stuff left our home in Oregon to go to the home when we found out about all of the liens. Not to mention she lied to our broker and said WE couldn't perform on the deal. We are houseless, stuff in storage until we find another home, living with family and the house we were supposed to move into sits empty, and was just re-listed for $150k MORE so she can cover the liens. I don't want any other person, family or business to ever have to go through what we went through. No property/home is worth the stress, tears and extreme emotional pain that this company has caused my family.

Bad experience! Partner even worse! Bad photos, bad sales narrative. Had such high hopes.read more

I've known Whitney for some time, and what always stands out to me is her character. She is one of…read morethose rare people who truly listens and cares about the person in front of her. Whitneys work is incredible, she knows so much, and is so helpful. She is someone you can depend on, and one of the most hardworking, and dedicated people i've met. She also has a great team, so you get so many people trying to help you! Even outside of her work as a realtor, she has consistently shown herself to be trustworthy, kind, and attentive.

Selling a home in this market isn't easy, but working with Whitney made the process as smooth as it…read morecould possibly be. From the start, I wanted to make sure I had the right person by my side. In our very first meeting, I asked her a long list of tough questions about the Reno and Somersett real estate markets to see if she really knew her stuff. Not only did she have thoughtful, thorough answers to every single one, but she also explained things in a way that made me feel confident and informed. What stood out to me most throughout the process was Whitney's responsiveness and professionalism. Anytime I had a question -- whether it was a quick text or a detailed call -- she got back to me right away. I never felt like I was in the dark or waiting around for answers. Her knowledge of the local market, her strategic advice on pricing and presentation, and her ability to navigate a market that currently favors buyers were all invaluable. She guided me through every decision with honesty and patience, and I always felt she had my best interests in mind. In the end, Whitney delivered exactly what I needed: a successful sale above list price in a tough market. If you're looking for an agent who is prepared, knowledgeable, responsive, and genuinely invested in her clients' success, I would wholeheartedly recommend Whitney!

Welcome Home has managed many of my rental properties for several years and its extraordinary team…read moreleader and real estate broker, Erika Lamb, has helped me buy and sell homes as well. I could not be more satisfied with the company's services. What makes Welcome Home an exceptional property management company--and Erika a superlative broker--cannot be stated in a few words, so please bear with me. For starters, I've never known anyone to spend as much time keeping herself apprised of trends and laws that pertain to property management and the real estate market as Erika. She is forever surprising me with her knowledge of the legal rights of tenants, landlords and homeowners associations, which has saved me many headaches and a great deal of money. Likewise, Erika's bottomless knowledge of Reno's best painters, locksmiths, handymen, landscapers, electricians, plumbers, roofers, and other specialists has ensured that work performed on my properties was done right the first time, which has kept my costs down. Erika's certifications, lofty positions, and awards, which can be found on the "About Us" page, impressive as they are don't do her justice. They don't tell you, for example, that Erika is brilliant when it comes to telling you which tiles, paints, LVP flooring, light fixtures, carpeting, backsplashes, sinks, etc., should go into a new or remodeled home to meet the tastes and expectations of tenants as well as buyers. Based on her advice in these areas I was able to obtain a record-setting sales price for a condo I sold in a huge complex near Midtown (more on her strengths as a broker later). Because of that experience and others, I'm eager to get her design advice on a 4-bedroom house that will be my first rental property in Verdi when construction of it is completed in several months. I could write a short book on all of the ways Erika has helped me with my rental properties--and how she'd likely help you if you chose Welcome Home to manage your rentals. But I'll move on because Welcome Home is more than Erika. The company consists of an excellent staff that calls upon excellent independent contractors as the need arises. For instance, the importance of an expertly crafted lease cannot be overstated, and I'm thrilled to report that Welcome Home works with one of Reno's top lawyers to keep its leases in line with current laws and to protect its clients from new laws that favor tenants. Put another way, Welcome Home has got your back on legal matters. A great lease, as some of you no doubt know, can protect a landlord in 1,001 ways, so to speak, and Welcome Home's lease is decisively the best I've ever seen. I have inspected the work of every member of the Welcome Home team, including its contractors, and have been impressed by all of them. Whether it's the team member who scrutinizes lease applicants and puts excellent tenants in my properties, or the team member who inspects and videotapes the condition of my properties before and after a tenancy to ensure that I'm not charged for tenant-caused damage, or the team member who smartly responds to a tenant request for a repair, or the photographer and the Photoshop masters who make my properties look gorgeous online (and generate above-market rents), there isn't a single person at Welcome Home or among its contractors that I don't hold in high regard. On a personal note, Welcome Home gives me peace of mind that when I pass on, my wife won't be burdened with all of the work and hard decisions that our rental properties require. Welcome Home will continue to manage them, even to the extent of providing my wife with annual tax statements she will only need to mail to our accountant. Preparing such statements is something Welcome Home does for us now. It's included in their host of property management services. How wonderful is that! Welcome Home is not the first property management company that I've hired in Reno, but it will certainly be the last. I cannot imagine how a property manager could improve upon the services offered by Welcome Home, and I'm a ridiculously finicky person. Back to Erika Lamb as a real estate broker. I've been very fortunate. I've owned real estate in Panama, Costa Rica, Pasadena, Altadena, South Pasadena, San Francisco and Reno. In Reno, I've owned no fewer than a dozen houses, townhomes and condos. Before listing a property in each of the above-mentioned markets I spent many hours identifying some of their best real estate agents and/or brokers and I'd give none of them a grade below B+ in hindsight. That said, Erika stands head and shoulders above the rest as representative for the buyer or the seller. I'd love to include the many examples of why I think so highly of Erika as a broker--and I had written the examples--but to my dismay I just now discovered that Yelp limits the length of reviews posted here and I exceeded the limit by about 900 words. You may find the rest of my testimonial at Welcome Home's website.

Avoid This Property Management Company - Dishonest and Aggressive…read moreI would strongly advise against renting from this property management company. Our experience was incredibly frustrating and ultimately felt like we were being taken advantage of. We were charged $250 for a pipe repair without ever being contacted, consulted, or quoted for the work. When we tried to schedule a meeting to discuss the charge, they refused to meet, ignored our calls, and eventually threatened us with eviction unless we paid. We were forced to pay for something we had no opportunity to approve or dispute. When we moved out, we gave more than 30 days' notice, professionally cleaned the carpets and the home, and even touched up the walls. Despite this, they withheld $2,100 of our security deposit. Their breakdown included: * $300 for drywall repair (not previously mentioned or shown to us) * $1,100 for painting the entire house (even though we left it in great condition) * A charge to replace a lightbulb they falsely claimed was out * $260 for cleaning (even though we had the home professionally cleaned) Throughout the process, this company was unresponsive, evasive, and became aggressive when we questioned the charges. It was clear they had no intention of communicating fairly or ethically. They do not treat tenants with respect and seem to rely on intimidation and avoidance to force compliance. This company took advantage of us and treated us dishonestly. Renters, beware--they will take your money and ignore your concerns.