This place is a scene out of a horror movie. There is no organization whatsoever. They don't help…read moreyou find anything. All of their boats are very old and need to be in a landfill. This is not even a junk yard....this is a dumping ground for old boats. Nasty place, that is an EPA nightmare. Cannot believe the county hasn't shut this place down.

Good folks, had just what I needed. Fellas took my parts off in the rain and made sure I had…read moreeverything, right down to the original washers to go back on my 89 bayliner ciera with the omc cobra ,emblems and all. Steve is a awesome guy and so is his employees. We have purchased a all aluminum trailer, prop and trim lifts from him so far. Pretty much just drive down there and it's out there somewhere. Still wanting that flintstones platter one day Steve!!

Brought my new (to me) boat there that hadn't been run in years. 1 week and nominal costs later,…read moreshe's working like a champ! Very friendly and helpful all around, they even gave me a brief walkthrough. Thanks guys!

just now New Very…read moredishonest!!! My engine replacement lasted 6 HOURS. After break-in it got in plane 1 time before the engine stopped. The owner (Dane) refused to take responsibility for this and blamed everything else he could think of. Once the credit card company sided with me and pulled the part of the payment he decided to replace it but still made me pay for another core. Once received, the second "new" motor didn't work properly. Dane once again refused to take responsibility and said that they no longer service a boat as old as mine. (They did when they took my money) Now the scone "new motor" from them needs to be replaced. I have a motor that has been in the boat since before I bought it in 2017 that works perfectly, and 2 of Lakeside Marine's motors have gone bad under the exact same conditions. Dane pretended like he was going to replace the motor to stall me, now the only thing this company will respond to is a law suit. I am not the only one that went through this with them. ***Buyers beware!!!!!

If I could give them a negative I would. I had an appointment for two months to rent a trailer for…read morethem and get my boat repaired. The appointment date arrived in mid April. I called and confirmed the day before and everything was a go. I drove up to the lake that morning and they said they couldn't do it. No phone call or any type communication from them. Asked if we could reschedule for a few weeks. Unbelievable!!! This place is scummy! No way to do business. Wouldn't use them for anything!

Five stars for helping a first-time captain get his sea legs…read more I recently bought my first boat from Snug Harbor Boats & Co., and the whole experience was refreshingly smooth. Captain Marc was fantastic--knowledgeable, patient, and genuinely helpful without ever feeling like a salesman. For someone stepping into the boating world for the first time, that kind of guidance makes a huge difference. The process itself was straightforward and surprisingly quick. No unnecessary runaround, no confusing hoops to jump through--just clear communication and a team that knows what they're doing. Another nice bonus is that they've got more than just boat sales. There's a sail shop and an outboard service center attached to the office, which makes it feel like a proper boating hub rather than just a place to sign paperwork and sail off into the sunset. All in all, a great experience for a first-time boat owner. If you're looking to get out on the water and want a crew that actually knows their stuff, Snug Harbor is a solid place to drop anchor. ‍

I just purchased a 16.5 ft Com-Pac Legacy from Snug Harbor Boats and I've have never been treated…read morebetter. Ann was an extreme pleasure to deal with. She is helpful and tries to accommodate the customer. She held the boat for me so that I could secure funds, and when a slight delay came about with the funding at my bank, she reassured me that that all was well and that she would continue to hold the boat until the matter was resolved. I asked about an outboard for the boat and she had me one in no time flat. Snug Harbor serviced the outboard and had it ready for me when I picked up the boat. I cannot recommend Ann and the folks at Snug Harbor Boats, enough! I am glad that I found the boat I wanted and dealt with Ann.

I highly recommend buying your boat here! Although I knew I wanted a Boston Whaler, I wasn't sure…read moreabout options. Corbin Dull took care of me through entire process. He helped steer me in right direction with personal recommendations on each option. He secured a build slot for me right away and I had my new boat in way less time than I imagined. They graciously stored my new boat until spring. Easton King was phenomenal at delivery, spending as much time as I needed to get comfortable with the features. Corbin and Easton stayed in touch and answered every question I had promptly even after delivery. 100% class act. What a great experience!

Went in for a rope left with a BOAT! Was no pressure and helped me select the best rope for my old…read moreboat. And surf ‍ for my boys. Then ask about my dream Mastercraft and they are passionate about boats!! The I tire staff, friendly and found an answer for me if they did not know. Nick has a great team.

My family and I rented a boat from Young Harris Water Sports over Father's Day weekend in 2025. We…read morehad reserved the boat from 2:00 PM to 6:00 PM, but we arrived about an hour early. After completing the paperwork, we went down to the dock, and the staff told us the boat was ready. We were able to leave at approximately 1:00 PM. As we pulled away, the young employee at the dock (who appeared to be under 18) said, "We'll see you back at 6 PM." I even commented to my husband that it sounded like we were getting an extra hour with the boat. We enjoyed our afternoon on the lake until around 5:00 PM, when the manager called. I missed the first call but answered the second. Instead of calmly asking about our return time, he immediately spoke to me in a rude and confrontational tone, asking why we hadn't returned the boat and stating it was due back at 5:00 PM. I explained that we had been told to return at 6:00 PM and apologized for the misunderstanding. Rather than acknowledging that there may have been a miscommunication, he insisted that "never happened" and threatened to charge me if we didn't return the boat immediately. As soon as we realized there had been a misunderstanding, we headed straight back to the dock. When we arrived, the manager was standing there with his arms crossed and immediately began accusing us of intentionally keeping the boat out too long. He also mentioned that it was Father's Day and that he was trying to leave work at 5:00 PM. I apologized again and explained that the employee had told us she would see us at 6:00 PM. It was obvious that she had simply overlooked the fact that we left an hour early, so our expected return time should have been adjusted to 5:00 PM. I completely understand that working on Father's Day isn't ideal, and I also understand the importance of returning rental equipment on time. However, this situation was the result of a simple misunderstanding caused by the staff, not by us. There was no reason for the manager to be rude, accusatory, or threatening. A professional conversation would have resolved the issue just as quickly. We've rented from Young Harris Water Sports at least three times in the past and have always enjoyed our experiences, which makes this even more disappointing. Unfortunately, because of the way we were treated, we will not be returning. Customer service matters just as much as the equipment you rent, and this experience fell far short of what we expected.

Great boat, great service before during and after the rental. Rented a boat from another place on…read morea different trip, same lake and they had rusty grocery carts for us to get our coolers and such from car to dock. Young Harris Water Sports had staff that used golf carts to do it all for us on both front and back ends of the trip. We rented a Tritoon and a double innertube for pulling behind. All the equipment worked great, boat was in very good shape. We had a fantastic time on a half day rental. Highly recommend YTWS for your boat rental needs on Lake Chatuge!

I was recommended to this place, but honestly, it's a complete joke. I first met them at the…read moreChattanooga Boat Show, where they were polite and seemed helpful. I brought my boat in to get it de-winterized. On my first visit, a Tuesday, they were friendly and told me to leave the boat in the back, assuring me it would be ready by Friday. A week later, I called on Tuesday to check in and get an update. They hadn't even started on my boat yet. They explained that there were other boats ahead of mine and promised it would be done by that Friday. I called again the following Tuesday, and once again, they hadn't started. The same story--"It'll be done by Friday." I waited another week and called yet again on Tuesday. This time, they told me they hadn't even touched my boat, but now the excuse was that they were short-staffed. I said I'd check in by the end of the week, but they told me not to call; they'd reach out to me. Frustrated, I decided to pick up my boat and take it somewhere else. I called to give them a courtesy heads-up since I live about 45 minutes away. When I arrived, I was told they had just started working on my boat that morning. Funny how that timing worked out. After stalling for three weeks, the day I call to check in, I'm told nothing has been done, and the day I tell them I'm picking it up, suddenly they've started? Then, to top it off, they tried to intimidate me, claiming I was interfering with their work and halting progress. I asked why I wasn't informed on the morning update call or during my courtesy call that they had begun work. The Service Manager said he had no idea they had started. I kept my cool, but honestly, I couldn't help thinking, "No, you're not fooling me, and this business is a joke." To make matters worse, when I went to retrieve my boat, it was partially uncovered while it was pouring rain. I gave them over three weeks to complete what should have been a simple task, and this was the result. Unprofessional doesn't even begin to describe it. Do not take your boat to Water Works!

Last fall we used our boat Friday and Saturday with no issues. Sunday, we plan to go out and the…read moreboat would not start. After some testing, we nail it down to the fuel pump. I take the boat to water workz the next week to change the fuel pump. I should have walked away when they started with "we don't like to tell the mechanic what is wrong we want them to find it" After much discussion I said if it is the fuel pump (I knew it was) replace it. If it is anything else call me. I get a phone call and they said they replaced the fuel pump but now it needs the carburetor rebuilt. I give in and let them do that. Then the next phone call is the block has frozen and busted and needs the motor rebuilt due to water in the oil. The boat is stored inside our basement and has not been outside below freezing. Then their story changes to it has overheated and blown a gasket. Still needs to be rebuilt. I tell them to put it back together and I will pay for what I owe them but to do no more work on the boat. When I pick up the boat it did have water in the oil but........ I changed the oil and had to put a few lines back together that they left apart. I can't prove that they put water in my motor, but I have used the boat a couple of times and had no issues and no water in the oil. I would like to see a news show do an undercover show about them. I can say without a doubt I will never use them for anything, nor would I recommend them to anyone.

Wow! Tim and the whole staff are amazing! Got a boat that needed some love a few years back and…read morethey have done everything to help get it turn key. The boat runs like a dream, looks great and I feel as they want the best for the boat while making sure you're not throwing money away. (Which I can't say the same thing about our boat repair folks out here) Thanks Tim and Proboat... you got a life long customer right here!

Best boat mechanic around. Owner, Tim, and his staff are all knowledgeable. Reasonably priced…read more B-O-A-T...bring on another thousand!