I have been wearing a men's hair system for over 30 years, the last 10 as a client of Maria Jaggard Salon. Up until the last 2 hair systems which started in May 2021, everything was satisfactory. I did not make an issue from the purchase in May 2021, I should have. I have never seen a hair system lose this amount of hair over a 2 year period. I stayed with Maia Jaggard and purchased a new hair system in February 2023. 3 months later this hair system is losing hair as well in the front and needs a serious repair. Maria offered to have it repaired for free but I do not have a backup system to wear during the repair. What do you do for 4 months? In 30 years I have never had a backup hair system. A quality hair system should never require a serious repair in 3 months. It's not the brush, shampoo, and conditioner or abused. It's the product.
Regarding the thinness across the front Maria replied: They do tie hair lighter across the front and they normally only guarantee any problems up to 1 month after it was delivered.
I have never in 30 years had a hair system that is lighter across the front.
I have decided to walk away as there manufacture cannot supply a quality product as per my photos from the last 2 hair systems over the last 2 years. A repair does not solve this issue. 2 very poor quality hair systems in 2 years! Fool me once shame on Maria Jaggard. Fool me twice shame on me.
The photos are shown on the link below.
Photos link: yelp.ca/biz/maria-jaggar...
I was disappointed it took 3 weeks for a response after I complained there was no response for 3 weeks . (Maria Jaggard response below)
Our rep has a 2nd job and doesn't do this full time so he's doing his best to work with our salon. It took longer to get a response because our rep was out of the country on holiday with his family and responded back to me as soon as he came back and explained, so I will not punish him for not responding as people do go on holidays and also since this company is the only factory we now work and deal we try our best to work with them and not be petty with them. Who knows if the factories start to really become hard to work with then maybe it is time to shut down all the way. I do not know for how much longer I want to be in this Industry when I get a response like the one I get from you.
I just spent approximately $ 5,000.00 for 2 hair systems over the last 2 years. I would be furious and deeply concerned regarding the product the manufacture is providing.
The hair system that was purchased Feb. 2023 had to be sewn at the back because it would not sit tight on my scalp. I now have 2 little tabs that stick out through the top of the hair system. I feel like a devil that's balding at the front. Never in 30 years have I required a hair system to be sewn so it would sit tight on my scalp.
Maria Jaggard states: We offer free consultations so we can show you exactly what we do; no gimmicks, no tricks, no pressure, no salespeople. The fact is that once people see our hair systems, we don't have to do any more convincing.
I have purchased their hair systems and the last 2 were garbage so what exactly is Maria Jaggard web site stating.
If you do not have a supporting customer base then you do not have have a business. Look at all the 1 star reviews below. By far the 2 worst quality hair systems I have ever had. Recommend to avoid Maria Jaggard Salon.
I curse Jaggard Salon everyday. If people want to feel better about themselves this is what happens when you go to Jaggard Salon. read more