I had a wonderful experience at HCSC. I underwent a septoplasty by Dr. Rosemary Ojo from Englewood…read moreENT. The practice uses this center for most of their procedures. Everything from start to finish went fine, and I was very happy with the level of service I received from this facility. In the week leading up to my surgery, I received several calls from both Englewood ENT and the Surgery Center to ensure everything was set for my procedure - from paperwork to schedule changes and beyond. I prefer more information than less, so I was happy to receive even a quick phone call or text to update me on even the slightest change. The hardest part about this center is the location - it's really tucked in to a bizarre neighborhood in Fort Lee. However, the location sent me a direct pin to the front door which really helped. (When looking it up on Google Maps, the ETA was slightly different. The listed location on Google Maps is not as accurate at the pin they provide, so use the location that the text message sends out.) I was also grateful for the message about the parking they sent beforehand - the place is undergoing construction and they gave us a head's up about how it may be different to find parking. Obviously, for a surgical procedure, one can expect to be there early to make sure everything runs smoothly. I arrived 90 minutes before my scheduled time (7:30am). The gentleman at the front desk was kind and informative. You basically submit everything before you go, so you only need to sign some paperwork before you go in. The waiting room is also very chill and comfortable, with a TV screen that gives you up-to-date patient information so your guest can know what's going on. Upon entering pre-opt, every person was lovely, kind, and informative. Shout out to Elmer who took my pre-opt notes while I was getting ready! I am a talker (especially when I'm nervous) and the nurses were very happy to engage in conversation with me. While I was finished and waiting to wake up from anesthesia, the Center and doctor called my dad to let them know how I was doing. Upon waking, AJ took care of me - she's awesome! I was out and ready by 11am. I really could not have asked for a better experience!

I was skeptical about going to the surgery center at first. I do not like driving in Fort Lee, NJ!…read more I took a dry run so I would know exactly where I was going. I discovered I needed to allow lots of time for traffic, especially in the morning. They called me pre-op to get all the necessary information and answered all my questions about my transportation. I was having local anesthesia, so I was able to drive myself home. When I arrived I was greeted and made comfortable in the waiting room. It is very clean! Pre op nurse Elmer did everything correct. Thank you to Josephine, RN who visited me in pre-op. It truly helps when you are a little nervous to have kind and considerate people speaking to you! They informed me of exactly what would happen. Or Nurses Cristina and Karen and Dr. Ekstein spoke with me pre op and during procedure so I knew exactly what was going on. Everything went according to plan. My recovery room nurse Lorraine gave me written and verbal instruction, offered nourishment and assistance, answered all my questions and saw me safely out of the building. I was very impressed with the center, the staff, the kindness and professionalism. I am a nurse and it's pretty hard to please us! A+ in every way.

Dr. schlussel is very professional, nice doctor. Had my son a regular check up with him and he did…read moregreat! Recommend him!

I saw Dr Schlussel yesterday for the first time in 6 yrs since my surgery. He is very easy to talk…read moreto and will answer any questions thoroughly. I'd highly recommend him! He changed my life!

Been going to him for 25 years and that should tell you all you need to know. His practice has…read moregrown by leaps and bounds since the beginning and is still the same dr. Trust is important between a patient an doctor and I trust him with my well being without question. The girls in his office are great and always fit me in when I need an appointment. If you need a doctor you would be hard pressed to find better.

Dr. Polimeni is not just a great doctor; he is a great man. I have been lucky to have been a…read morepatient since I was a young man. He always spends time, has great bedside manner, charismatic, and always supportive. Front office always has been on the ball and always friendly. The office is clean and has very nice, calming ambiance. Side note: Dr. Polimeni was able to diagnose and save my Grandfather's life. If Dr. Polimeni did not diagnose the issue and have an ambulance take him directly to the hospital, my Grandfather would have died within 24 hours. He was able to give my family and I another 4 years with my Grandfather. He calls it his greatest save.

Solid doctor. Very open and informative…read more This office tends to be busy with clients as they are affiliated with Hackensack University Medical Center (HUMC).

I've been a patient of Dr. Campo's for 16-17 years, first as a sole practitioner and now part of a…read morelarger practice. He is easy to speak with and makes things understandable. Prescriptions are filled on a timely basis. Office staff is friendly.

He is a nice man but as a doctor I just find him very rushed and always ready with a new medication…read moreto give out, even for something he doesn't specialize in. He never lets patients finish a sentence. Another concern is his working staff. They always have a huge turnover quite frequently and with no consistency, management of files and prescriptions is subpar. It has happened way too many times where our pharmacy will call/fax a refill request and the people at the doctors office ignores them or puts them aside without getting it to the doctor. The receptionist is highly unprofessional. She told us on the phone, instead of coming in, to get an over the counter medicine for my dad instead. When my mom asked for a call back for an urgent matter, and she received no response for an hour, she called again. The receptionist told my mom she didn't tell him and we should get a response in 3 hours maybe. The staff there is the worst and very rude.

Go if you want to spend 30 minutes with an assistant who is googling your symptoms. I went in with…read moreextreme pain. This girl wasn't even a nurse. She started googling the conditions I have. So unprofessional to do when someone is in pain.

Professional front office Care The doctor is very upbeat,…read morepositive, knowledgeable, and thorough Great experience

They miss diagnosed me Was tested with machine that were not…read moreworking properly Will never go there again

PROS: amazing facility that's friendly, clean, and good prices. They take you right away and can…read morealso write prescriptions. Parking lot is plentiful and located behind the facility CONS: their voicemail says they only do walk ins and not appointments OVERALL: as long as you don't mind not making an appointment this is a great place to go to

I am so grateful for Nurse Stefanie Sciacca who, in spite of mild symptoms, took the extra…read moreprecaution by having my blood work done there by revealing my elevated Troponin level. This resulted in my being admitted to Englewood hospital where I received the necessary emergency care. Thank you Nurse Sciacca. Philip Noberini

The actual medical practitioners that work here do great work but that is about as far as it goes…read more My mother had surgery in April and we arrived at 9am. She went into the OR roughly at 11, and stayed there until about 5pm, for a routine that should have took less than an hour. Even the other family of patients were concerned for her taking so long. Afterward, she informed me that they made her change clothes and seemingly forgot she was sitting there. The follow-up visits at the PDS Medical Management certain didn't fair much better. Each time I bring my mother there, it is always a massive wait. Everyone there is always irritated about this. Just last week, I brought my mother in for a scheduled appointment. After waiting nearly 2 hours, I got up and asked when she would be seen, it is then I was informed there was a mistake, and her appointment is actually next week. All in all, each time I bring my mother here, there is a long wait. Patients are all very angry and sometimes become verbally combative over their wait time. Each time a patient approaches the desk, they're told that they are next. As I began writing this, my mother got called in, and the woman sitting next to me, who was already seated by the time we got here, became upset. She asked when she would be seen, and was told she is next. She just told me she was recommended this location by her lawyer and just walked out on the phone with her lawyer. Last week, when I came in, two people became belligerent after waiting so long. To me, it seems as though there is little to no organization, and very little customer service for non-spanish speaking patients.

I had a wonderful experience . Very friendly, accommodating and understanding staff. Highly…read morerecommended