We have been at Mosaic for 5 months now and love it! Our apartment is spacious and clean,…read moremaintenance is prompt and helpful and the office staff are fantastic. In the summer, the pool is a great place to relax and the common room, game room and theater are awesome year-round. I still take the metro down into DC for work and it only adds about 15 minutes to my commute (I get off at U st.). We have awesome outdoor space on our level and had most of our dinners outside in the warmer months. Some say rent is expensive, but we are paying the same for a 2 bed/2bath as we did for a 1bed/1bath in Adams Morgan. Mall with Target, Giant, Staples, CVS, Dunkin Donuts, and Starbucks across the street. Movie theater and restaurants are walking distance and only a short drive to the arts district with Busboys and Poets, Thai food, Elevation burger, Chipotle, Yes Organic and much more. Overall, we love it!

I would like to say anytime I call the service team for anything especially an emergency they are…read morealways on time and efficient. I could be more satisfied with the team. Thanks for all your hard work in our community.

I was on a month to month lease after my 12months lease as well as making deals with leasing office…read moreguy ken they end up putting my stuff out as well as trying to call animal control for my dogs knowing I was at work and I had dogs just terrible how they would even do people like that I should have known when I first moved in they were kicking people out! Had everyone things outside. I was making deals with leasing office doing a month to month because I did not want to renew they just kicked me out Mind you for months they did not have anyone in the leasing office to even help after David the old leasing office guy got fired back in February he was really nice helped me get my place I very much appreciate him but overall all experience paying that much with no balcony or washer dryer or dish washer and dirty carpet was ridiculous and paying for parking can't even get a space when I come home from work because of the school. I as well was stalked by the guy in the front building while walking my dogs multiple times had to call the police on him he did it to another girl there as well he stays in the front building just watching girls was warned by other guys around there and my door was kicked in, after first month of living there. oh don't let me forget there RATS! & ROACHES! my place very clean I cleaned everyday the bugs are terrible there I never ever lived in something like that i WOULDN'T RECOMMEND ANYONE TO MOVE HERE! This place gave me so much anxiety and how they handle me as I'm pregnant as well had to go check into the hospital same day! Don't waste your time or money here

I went for a viewing of the apartments and it was amazing ...the grounds were neat and clean and…read morethe office staff was great. I felt at home already!! All smiles about this property.

Amazing building with a staff thats attentive to the residents. Very welcomingread more

Good evening, My…read morename is Kennedi, and I am a senior Political Science major with a Communications minor at Howard University. I currently reside in Vie Towers, Unit 1010. Since Sunday, March 16, at approximately 7:30 PM, the water, WiFi, and electricity in our building have been completely out. As I write this on Monday, March 17, at approximately 7:10 PM, these essential services have yet to be restored. This outage has caused significant distress among residents, many of whom are full-time students and working professionals. Going over 24 hours without access to water, WiFi, and electricity is unacceptable. The inability to shower, brush our teeth, cook, clean, do laundry, or even preserve food due to power outages has created an unlivable and inhumane situation. Beyond this incident, residents at Vie Towers have endured numerous unacceptable conditions, including: * Consistently malfunctioning elevators in a 16-story building * Frequent car break-ins * Outdated and unsanitary living conditions * Unreasonably high rent for college students * Incompetent leasing and maintenance offices * Excessive and unjustified move-out charges due to management's failure to maintain units properly The fact that we are paying over $1,100 per month in rent yet cannot rely on access to basic necessities such as water, electricity, and WiFi is beyond unacceptable--it is dehumanizing. Additionally, the lack of communication from management has only exacerbated residents' frustration. We received an update at 3:30 PM today stating that the outage would be resolved by 4:00 PM. However, it is now past 7:00 PM, and nothing has been fixed. Management has failed to respond to residents' emails yet somehow finds time to address negative online reviews to protect the building's image. A few free pizzas in the lobby do not begin to compensate for the physical, emotional, and mental toll this situation has taken on residents. At the very least, residents should be compensated with one month of free rent or waived utilities for this extreme inconvenience. Immediate and transparent communication regarding when this outage will be fully resolved is necessary. We expect a prompt response and resolution.

Looking to become a new resident of this place , I called seeking information and was rudely hung…read moreup on by Brenda in the leasing office. If this is how you treat someone who hasn't even moved in yet I could only imagine how you treat your tenants ! Against my better judgement I called back but superbly Tiana called and was very helpful and even informed of the open house this weekend. That's really put a bad taste in my mouth so I'm on the fence about attending .

Will not renew and will not recommend to my Bison Family. I…read morehave lived here for a number of years and ever since the new, CONDESCENDING, property manager took over, it has been a nightmare. I can't wait until I graduate in May and can move. Let's go line-by-line: 1. False advertisement- The website advertises the Makers Space but now that has turned into the leasing office break room. 2. No security- there is absolutely NO .... Hear me.... ZERO security at this building. There have been multiple homeless individuals that have come into the building and found sleeping. I also do not want a comment to say "it is because people let them in or they go in after them' because guess what would solve that....SECURITY! 3. Concierge- They have limited hours and are not here during the day nor in the middle of the night- because no emergencies happen after 1am, right? 4. Elevator- One of the elevators has been broken since I moved in and I also got stuck in one on a weekend for an hour. 5. Canine Courtyard- more like mulch that smells like pee- especially when it gets hot. How about you stop spending all of this money on new furniture for the homeless to come and lay on and re-do the canine courtyard with astroturf that can be easily cleaned up and washed. 6. Moving of the leasing office- What property has the leasing office in the MIDDLE of the building- the Highline. Not only did they move to the middle of the building, they took over space that we, as residents and students in clinical programs, used to study and to do other work. 7. Frosted windows- Nothing says 'you are not welcome' by having frosted windows like the property manager and assistant. 8. Parking- I park in the other garage and when I inquired about how much it would be now to park in the Highline building- $200.. with a garage door that is currently broke 9. Plants and cement- Today they are removing the plants that they had cemented into these big blocks because that is a great use of the money putting them in and now removing them. That money could have been put towards items 2-5 from this list. 10. Package room- word on the street is that now they will have a code to get into the package room and that will provide access to EVERYONE's packages. Nothing says an open invitation to steal like a code to open the door. I am sure cameras will be there but who's to say that someone randomly gets access or sneaks in as well and takes things. I am sure Christmas will be a great for those with packages.

Moving here was one of the worst decisions I've ever made it my life. From my apartment having the…read moreworst humid conditions I've ever endured, to my car being broken into, and now to my ceiling leaking water all over my things. The best part is the blatant negligence and disregard from the leasing office. They do the ultimate bare minimum and if it were up to them you would never see or speak to them.

Overall, The Edition is not terrible. There are things that could be improved for sure but I had no…read morereal issues. I live on the first floor and never had any pest issues, no mice or roaches. We had ants but that's what happens when you live on the first floor and it rains. They are quick to fix it for us tho. The pool is really nice, we loved it during the summer. The only issues that I really had was that my unit CONSTANTLY smelled like Marijuana from people in other units smoking 24/7 and it flows thru the vents to my unit. Also, people in the parking garage drive like it is NASCAR, it's ridiculous really. I have been here a year and only recently have a started to notice that noise can be an issue. It seems like someone moved in recently and they are always screaming and yelling in the first floor hallway at all hours of the night on the weekends. I don't know if management is aware of this but it's wild. Darion and Antonia from management are always super helpful and friendly, they always openly communicated with me about any needs or issues I had. However, with all that said - Natasha in the leasing office is RUDE AF. Avoid her at all costs. Not really sure why she works in a position where she has to deal with people. She must just be miserable in life ‍

I had a very negative experience with this property. In my personal experience, several managers…read moretreated me disrespectfully, and I felt that I was not treated fairly throughout the application process. I spent a month providing all the required documents and following every step, but I was repeatedly given inconsistent explanations about delays. Once everything was finally approved, my application was suddenly canceled without a clear justification. I also believe that my personal information was mishandled during this process, which is extremely concerning. Because of how I was treated and what I experienced, I have consulted with my attorney and am moving forward with legal action to address what I believe to be misconduct and inappropriate treatment of community members.

12/27/24: If I could give them -1110000000 stars, I would!!! Save yourself…read more Ok, so I moved out. I would like to say that that was one of the most stressful processes I've ever experienced in my life. Just received my final statement and guess what, I'm being charged for things they have to replace after every tenant.. crazy right? WHY $80 to replace literally ONE blind? Save yourself. It's a scam. I don't mind paying for anything if the value matches the price. In this case, The Alterra fell short, significantly. Nice look on the outside, nightmare inside. Appliances always broken, garage door never working, guests getting towed from the guest spots (eventually I stopped having guests at all because they literally change the rule like every month), stolen packages and rouge mailmen (yes, I have a story. Never in my life did I ever experience anything like it. He illegally withheld my mail for WEEKS), broken elevators (you'd be lucky if 1 out of the 4 works), broken/missing gym equipment, and most important, the staff is TRASH. I think it would be more bearable if they had staff who actually cared. They're nice.... until they're not but if you're assertive enough and call the right people, they'll correct their mistakes... but why must I have to do all of that to get done right? I don't understand but I had no problem calling Ms. Jasmine at Grady to get their manager, Amira, right and even she admitted there's a serious problem there. They're quick to call you and blow you up if they need something but VERY slow to respond.. Currently, disputing charges while sipping wine in my new place as I type this, it's amazing to be rid of them.. Juwan asked me where I'm moving and I literally said " Anywhere but here" and I meant that. Stay far far far away!! Photos included: My dustpan FULL of roaches, each time I swept my nice, clean floor, additional random roaches I had to kill literally everyday ( this isn't even half of it), my maintenance man drilling a hole in m y door because I came home one day and my fob just didn't let me in (took them over an hour to get to me btw), and more roachesssss. Enjoy :) 1st review: Roaches, careless staff, overworked maintenance MAN (yes, I said one man for over 400 units), random charges, broken EVERYTHING.... Literally... it's sad and miserable. I've been here for over 2 years and have been counting down the days until I move and never look back.... I'm out of here in 3 weeks and will leave a thorough review when I leave but for now, SAVE YOURSELF THE TROUBLE AND DO NOT MOVE HERE! Listen to the reviews and head the warnings. This place is NOT worth the money. NFS.

I lived here for 5 years and truly loved my apartment and the price point for the amount of space I…read morehad. The interior of the building is beautiful, and the location is perfect--close to DC, the mall, and restaurants. Unfortunately, over the years there has been significant staff turnover and a sharp decline in management professionalism. Yolanda and Bria are two of the most unprofessional and incompetent individuals I have ever encountered. They turned what was once a wonderful living experience into a stressful and unpleasant one. Because of management's failure to do their jobs, the building and amenities have declined in safety, cleanliness, and maintenance. The parking garage gate is frequently broken, leading to car break-ins and tire thefts. The gym has several broken machines that are never repaired. The pool is always closed and undergoing repairs. Fire alarm goes off frequently. Trash rooms and chutes are not cleaned or sanitized regularly. Yolanda and Bria show no interest in assisting residents and are dismissive about serious concerns regarding safety and living conditions. They are often rude and condescending when held accountable for issues caused by their own negligence. At one point, management even "lost" my lease and tried to have me sign a completely new one with a construction addendum. The final straw was when they failed to inform residents about major construction inside their apartments. Contractors attempted to enter my unit unsupervised and without notice. When I voiced concerns, I was met with hostility and indifference from Yolanda. The construction dragged on for over 3 months--during which I could not fully use my apartment--and management refused to provide rent abatement or accommodations. Only after I pursued legal action did they complete the project and release me from my lease. I and other residents have submitted multiple complaints about Yolanda and Bria to Grady Management, yet no corrective action has been taken.

the actual apartments are beautiful. but this is not a place to live if you want relaxation and to…read morefeel at peace in your home. especially if you face an inner courtyard or pool. the property management does nothing to help with noise. loud music, loud parties, all past quiet hours. if you complain about noise, they advise you to call the police, even though there is site security. Lync claims to be smoke free building but people are constantly smoking huka and weed in the public areas and nothing is done. Management was completing construction and did not properly notified all residents of entry into their apartments. It's been a mess and a disappointment to live here. choose to live here if you aren't looking for a responsive management and if you just want a party all the time. otherwise look elsewhere. I can't wait to end my lease.

We are working here today and the apartments and location are central to everything. Very quiet and…read morewell kept neighborhood complete with all the bells and whistles including a dog run. Equipped with everything I would want quiet, clean, convenient location, and affordable. Stop by soon!

Great walkable arts district on the edge of DC. If you're up for a day checking out some great art…read morework, art work in the process, brewery, local coffee, and/or food, come check out the Arts District.

Lindsay Carpenter has been so patient and I literally counted just this year alone to date, I had…read moreemailed her 40 emails about 2 separate apartments regarding and what it involves since roommates are involved. Each time she responds right away and with grace and never rude despite I had so many questions. My daughter lived here for one school year already and we feel Domain is clean, quiet, and safe. Lindsay is very professional and responsive. We appreciate working with someone who is present to address any concerns immediately. So overall this is why we now recommended someone else to apply for the coming school year and our other daughter is planning to live at Domain for the senior year. Thanks Domain for Lindsay.

We rented an apartment in College Park for almost 3 years and prior to moving in (August 2022) we…read morenoted in our application and rental forms that the stovetop was damaged. We provided time-stamped pictures as well to show the issue. The stovetop was never fixed and Domain has charged us now ($225) for the repair. As frustrating as this scenario is, there has been NO response from Domain despite repeated phone calls and emails. Domain is a nice place but they have treated us with ZERO respect on this issue after dutifully paying them $2000 a month for almost 3 years. I would NOT recommend Domain to anyone who needs a place in College Park as their unwillingness to respond to a simple issue shows a fundamental lack of respect to a paying customer.