A piece of fascia came off and a friend recommended Krumm. They were fantastic! From my very first…read morecall to the project completion they were helpful, kind, and communicated consistently to keep me updated on where things were at. I will definitely call Krumm again!

Called in the other day to get estimate for gutters and the person answering the phone didn't…read moreunderstand English.The longest phone call that lead to nothing.Then they texted me to confirm appt ans did that and waited for 2 hours and no one showed up.Thanks for wasting my time.Don't call this company they are a waste of tome

I reached out for service to my chimney, in Minneapolis. I can't actually speak poorly about the…read moreconstruction work this company provides, because I didn't get that far. I had some odd interactions with the reception staff. I called to schedule an estimate, and as we were setting up a time, she asked me about whether my "husband" would be there. It was really startling (I'm an out lesbian). I chose to handle it with humor, so I laughed and answered, "Hon, I don't have a husband." I got the impression she disliked that. I thought about just canceling the estimate, as I wouldn't want to work with a company that might be unfriendly to LGBTQ customers. But I figured it was just an estimate, and I could see if I got a good vibe from the person who actually arrived. The estimate was scheduled yesterday at 11:30am. I'm not a morning person, and will generally sleep till 10am or later. But my phone rang before 8:30am, which was not ideal! It turned out to be a receptionist from Lindus construction. I said something about the time (and to be fair, probably sounded pretty grumpy), and she basically began arguing, saying that they were open (so I guess I should be on the same timetable?), and that she hadn't specifically been told not to call me before 9am. The reason she was calling was that they wanted to reschedule due to weather, which was fine, but I figured, you know -- this company might be kind of right-wing/ not queer-friendly, and certainly doesn't seem to be sleep friendly, and those are two things I cherish (LGBTQ people, and sleep). So I just canceled. Adding an additional note in response to the reply from Bridget C. First, thanks for reading and for the rapid response! Second, your note did indicate that I had "misconstrued" your receptionist's statement about my imagined "husband". I actually stated facts, and then recognized the possibility that those facts could potentially indicate a lack of LGBTQ friendly consciousness at Lindus Construction. It might be fair to say that I misconstrued something if I had gone from just a mere possibility to a vehement declaration (e.g. saying something like "Clearly, this company hates all LGBTQ people!"). But under the circumstances, my critical feedback seems pretty mild, quite plausible, and doesn't seem to mistake or "misconstrue" what actually occurred. Sorry if it seems like I'm nitpicking, but I think that accuracy in this instance matters. With that said, thanks for talking to your staff about this issue! Third, I agree wholeheartedly that Minnesota culture reflects our experiences of winter! But that's not quite the issue here. The storm you reference happened between Saturday night and Sunday. It was pretty predictable that there would be snow on the roof on the Tuesday after, and snow was also forecast for Tuesday since the weekend. So it certainly would have been fine and possible, if your staff wanted to reschedule a Tuesday 11:30am appointment to just call anytime Monday afternoon, or to call Tuesday morning, but not quite so early (i.e. at 10am or later). The call yesterday morning, before 8:30am, wasn't actually dictated by the weather. One value we do have in Minnesota is that compared to many states, we sometimes put a lot more value on caring for people, for neighbors, for community members. So take my critical feedback in that spirit? Minnesota includes many elders and people with disabilities, and a lot of us need more time in the morning to rest and to take care of our health, our hearts, our sore limbs, our digestive systems, our over-taxed adrenal systems, and to just to allow us to rise gently. So if you were open to changing your business culture (because it is corporate culture, not Minnesota culture that generates the norm that incorrectly assumes everyone should be up at 8am) -- it would be pretty simple, when having your reception staff do intake with new customers, to just ask, "If we need to call you, what hours are you generally available?", and then to take note of and honor the response. Doing so would be a great way to attract more loyalty from some of the many Minnesotans who are aging and disabled, and again, there are plenty of us. Thanks again for the reply, and take care!

Was trying to get additional gutters installed since this company apparently installed gutters on…read moremy house before I had bought it but there was a small section that still needed gutters. The sales rep came out and looked at my house and said he would get back to me. After several days of not hearing back I had to contact them again. The quote was way too high for what I needed done so I gave them my budget to see what they could do, bt then they just ghosted me. In summary, poor value, poor customer service.

Ignores do not call list and makes spam phone calls and then also tries to bother people by…read moreknocking on their door. Don't get your house repairs from some random company that knocks on the door - spend a bit of time researching and get a quality contractor.

Felipe arrived on the scheduled time to give an estimate. He looked at the project and did the fix…read moreon the spot. He was professional, friendly and did the repair efficiently. AND very reasonably. Great value! Highly recommend!

I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.