My family and I were on a long road trip from Las Vegas headed to North Dakota. On August 2nd my…read morewater pump quit while we came up to the exit at Forsyth Montana. After a quick scan of the area I didn't have much faith that we would make our next stop in a timely manner. Right off the exit was Heberle Ford. I pulled in and spoke with Tim, the service director. I told him I had an Explorer full of people and stuff and I needed some help. I explained that I am a long time employee of a Nevada dealer and if I could overnight parts or anything to let me know. They were on the way to lunch so we walked to the DQ in "town" and had lunch ourselves. Then back to the dealership to wait it out. Tim came to me and said that he located the parts and he should have us out by the end of business. Literally an hour or two later he pulled it around for us. I can't express our thanks and appreciation for the great service and for taking pity on us! My ONLY thought, not necessarily a criticism is this: no one in the showroom spoke to us. I'm sure they knew we were there for service but if someone had offered to turn on the television or just say hello it would have been that much better

The fuel pump on our Subaru Forrester failed while driving across the states. We were towed to…read moreNotbohm and received steller service from start to finish. Every single employee we encountered asked what they could do to make us more comfortable and showed genuine concern for getting us back on the road. A special thanks to Justin and Tim (service desk) who arranged a loaner vehicle and kept in constant contact. Their positive attitudes kept us calm and hopeful during a very stressful time. Back on the road roughly 24 hrs later :)

Best Service in Montana. We are from western Montana, had been having issues with our 1 ton Chevy,…read moreit had been to several other dealers. We were broke down again in limp mode driving through Miles City, they got us in on a Saturday and got our truck fixed in a very short time!! Thankful for their help and promptness on getting us back on the road!

Tim at Deluxe Motors totally saved our trip! We were heading to Michigan when are van decided to…read morenot turn off. Unfortunately we needed to do a reset and Tim at deluxe motors was there to save the day. Thank you Tim we will forever be in your debt.

they screwed us over when buying a car from them not only with the car we bought but lied and said…read moremy cars engine was toast when all that needed changed was the thermostat. we have been told there is multiple problems wrong with the car after a few days of buying it. bought a new battery for the car which wasn't needed! said we had a transmission leak and now all of a sudden it's not longer the transmission but the oil cooler! if I had to assume I'd say these men learned mechanics from internet.

Very disappointed. Our family has been buying vehicles here for going on 25 years. Had a Ford…read moreMotorcraft battery bought from them a couple years ago that is still covered under the 36 month free replacement. It recently failed and tested bad cell. Hauled it the 80 miles to them and parts guy said he can't do anything without a receipt even though he knows darn well it came from there and it shouldn't matter anyway since it's a Ford battery with a nationwide warranty. I would understand if something appeared out of place in addition to not having any receipt, but it even still has the date of manufacture on it which proves it's inside of the warranty period and being a long established customer should help I'd think. It's 2024, people don't carry paper receipts around for their batteries from 2 years ago. I've not been to a business in 15 years that doesn't have every transaction stored under the customer name on their computer anyways. It's sad they were willing to throw away so many years of past and future purchases simply over a battery that's under warranty still. I was just getting ready to buy a new bale bed pickup before year end too. Called the next nearest dealer to me upon leaving the building and they said bring the battery in, no problem to warranty, they would stand behind it. I felt bad for raising my voice upon leaving, but the parts guy couldn't help but make a comment when I turned to walk away with my bad battery (which in their defense I've never had happen with the folks here before.) I think it's maybe time for him to find a different job. What a bunch of nonsense to get out of warranting a battery. All good things must come to an end I suppose and we'll simply be doing business with Ford at a different dealership. Don & Ray Pearce

they charged me over 5 grand, didnt fix the leak, 'misplaced' my 2 new batteries (over 300 each),…read morewouldnt warranty their work, created more issues than it had when it went in to start with...i shoulda contacted an attorney, but it simply wasnt worth the effort...i wouldnt trust them to work on a gasoline powered go kart that only did laps around a cheerio

I was treated fair , we will start by saying I was only told a diagnostic would be an hour to an…read morehour and a half and they took 2 hours and 30 minutes to tell me I needed a new engine and they let me take my car and told me to drive it like normal which is odd having a chance of breaking down somewhere . I decided to take it else where to Sheridan motors for a 2nd opinion and they disagreed on needing a new engine found work needed to be done to the engine which had nothing to do with needing a whole new motor, crazy right? not to mention asking them to cancel my claim since decided to go somewhere else and they took their sweet time 5 days to cancel it . how great. finally I will never go back and do business with them Ever again!!!!

while on a business trip to Hardin, Mt., my 11 Chevy cruze developed a small antifreez leak, the…read morenext day I took it to Hardin Chevrolet....i did not know this town was big enough to host a business let alone a car dealer.. None the less I pulled up to the chevy dealer went to parts and right away this place dropped what they were doin to help me...hmmmm ! small town greetings in a way I guess..the parts guy came out took the vin and did a search on warranty and found out it's still under warranty.....so far I'm blowin away at them helping me right away... Then they asked for the keys put it into the shop and started tests..found a bad hose, put in an over night order for the part and scheduled me in for friday... All free...no charge. :) I'll be here till sunday so that works perfect.... Hardin Chevy you "R O C K" No doubt you beat the big city dealers in all categories in my opinion Keep up the great work ethics

BE AWARE BE VERY AWARE!! I have found the Billings Auto Group Kia to be a very very shady company…read more We purchased a car a year and a half ago, had to sell it because it was garbage. We thene went in to Kia to get our reimbursement of insurance, gap, service insurance and two or three other prepaid items, for the sold vehicle. We have now been waiting FIVE months for the reimbursements, in the five months they have ignored my phone calls, They have changed the contact person and did not notify me. I call one or two times a day, but they do not seem to care, They are absolutely ridiculous, I am now forced to go to the State Department monitoring Auto dealerships to get support. It has been a lot of work and stress to just receive a reimbursement, due back to me by law! They certainly had no problem charging me will over $6000.00 good morning for these items during the purchase.

Avoid this dealer at all cost there seems to be a lack of truth and honesty in their pricing…read more Their sales contracts make absolutely no sense as the dollar don't add up except of course there seems to be thousands of dollars missing from what they promise and what they will not put in writing.