Note* I am not one to gate on a company or particular person for a terrible experience​ but this is…read morea new level of​ terrible. By far the worst experience I have ever had with any real estate service. About a year ago, a few roommates and I were looking for a place to rent for a year. We thought about all the factors that go into renting a house (neighbors, repairs, cost, etc.) but one thing we did not think about was the Landlord. In our case, Gayle, was the worst landlord in the world. If you ever need to get in touch with the Landlord for maintenance​ or other issues, good luck. They use google voicemail which means you always get voicemail. She takes up to three weeks to get back to you and does not care about what the issue is. The house we had ended up having mold in it and it wasn't until we threatened to terminate the lease that she finally responded. On Labor Day​, which was a Monday, the mail USPS was not working. We have sent in our rent a few days before and it wasn't delivered​ until the day after memorial day. We were charged with a $115 late fee because the United State Postal Service wasn't working that day. They continued to allow this to accrue for months and finally we ended up with a $250 late fee. (Which the accruing of the fee was not stated in the lease agreement. They made it up to get more money from us.) The company has no online system to pay rent or put in maintenance​ requests. This old-school​ model makes leasing from them much harder. Now, months after we have moved out of the place, we still have yet to get our deposit back. We hired a company to clean the inside of the house and we were still charged ​a $138 cleaning fee. I could go on and on about issues we had but this is more than enough to help explain how terrible this real estate company is. I urge all potential buyers and renters to stay away from Providence Real Estate Group, and if you get Gayle as your Landlord, have fun with the worst experience​ of your life.

We are shopping for a rental, which isn't a very common thing for realtors in the Nashville area -…read morebut Jessi S. was awesome and suggested areas to check out, doing so in her own time without being able to bring us on due to our circumstances. She went out of her way to show us kindness and it was very appreciated. We will definitely be looking to her when we are buying next year!

Jenna Pineda helped me purchase an investment property in Clarksville TN. She was amazing. Her…read moreattitude and hard work was what made me want to write this review. I live in Hawaii so Jenna was out at the property non stop on video showing me every detail that I wanted to look at. Anytime I texted or called she answered or responded immediately which is hard to say for other agents I have worked with in the past. I will definitely be using Jenna again for my future homes in TN. Thanks Jenna!

We live out of state and were referred to Gemstone. After speaking with Matt and researching…read moreGemstone we retained them to manage our property in Spring Hill, TN. Sara is our Gemstone POC and we could not be more pleased with what she has done and keeping us informed every time we have questions. We highly recommend Gemstone, Matt and Sara. Living 2000 miles away, they have giving us great piece of mind. Jacques and Bridget Sandoval

Friendly service is meaningless without results. This agency excels at being 'nice' while…read morecompletely failing to maintain their properties. I am currently stuck in a home with broken appliances the owner refuses to remove, an HVAC system that won't heat, and a back door I can't even unlock because they won't provide a key. They failed to clean the home before move-in despite promises and now hide behind a $300 repair cap to avoid fixing damage. If you value your peace of mind and a functional living space, avoid this company at all costs.

Everyone knows a realtor, but these guys are a cut above the rest. Talented, insightful, helpful…read moreand friendly - this is how I describe Sam and Michael. I've bought & sold many houses over the years, and even so, it was nice to have a team who were doing the heavy lifting and being so responsive. Highly recommended.

From the owner: Real Estate Sales and Servicesread more

As a mortgage broker, who you partner with for title services makes a huge difference -- and I…read morecan't say enough good things about Limestone. I've now worked with them on three closings, and each experience has been outstanding. Helen and Tahira go above and beyond to ensure every transaction is smooth and stress-free. I always look forward to seeing Helen at the closing table -- her warm, welcoming presence instantly puts my clients at ease. And when timelines are tight, Tahira always steps up -- working late, solving problems, and doing whatever it takes to get the job done. I highly, highly recommend working with them. They're a true asset to any transaction.

Run, don't walk to another company to entrust with your transaction. Limestone was recommended to…read moreus by our Realtor for the purchase of our new home. Weeks leading up to the closing were fine and uneventful. On closing day, I received a call in the car as we were driving to their office--fifteen minutes before our closing. Was told they just discovered they were missing some paperwork, and we could not close as scheduled. Fifteen minutes before-after having weeks to prepare and doublecheck that everything was in order-- a.k.a. what they were paid to do. Limestone then spent the rest of the day scrambling to fix their error and work with the lender to get things straightened out. We ended up closing later that day after they found the paperwork they needed. It was an unprofessional process, and we received no considerations or apology. Judging by some of the other reviews here, we were not alone in experiencing their unprofessionalism. There's no shortage of these type of companies in the middle Tennessee area. I'd recommend finding one that puts pride into their work, and if something does go wrong, is willing to own it.

Didn't have a great experience with this realtor. He showed up late to meetings, bragged about…read morethis and that and then never followed through. He made presentations on a property only to change the facts later - something that steered us away from dealing with him. Not recommended at all. Ask yourself, is this a pattern of a real estate agent you want to trust with your must important decision of your life?

From the owner: We are a Real Estate brokerage. We buy, list, flip, and invest.read more

We recently decided to move from San Diego County, California to Franklin, Tennessee. Not being…read morefamiliar with the Franklin real estate professionals and the various neighborhoods in and around Franklin, we explored various websites and videos posted by Franklin area realtors, as well as requesting a list from TopAgentsRanked.com. Among the recommended top producing agents were Dean and Karen Brown. We sent an email to Dean outlining our situation and requested a meeting with him during the time we were scheduled to be in Franklin. Dean responded shortly thereafter with a personal video he shot while fixing up a house to place on the rental market. Dean and his wife Karen work as a team. We met them and toured several houses that we jointly selected based upon our expressed needs and the professional experience of Dean and Karen. They presented us with a packet of information for each house we visited and Dean made a video tour for each house as Karen discussed the attributes of the house. By studying charts and statistics, Dean is skilled at determining reliable information relating to the true value of a property while Karen can provide information about most of the builders in the Franklin area. We had total confidence that they represented us well. Dean and Karen Brown are client and family oriented and very knowledgeable of the Franklin community real estate market. They put your needs front and center. They are also exceptionally nice people to work with. We highly recommend Brown and Brown Realty in Franklin, Tennessee.

From the owner: With a solid focus on professional, personalized and detailed service, no matter whether you need…read moreresidential or commercial real estate we can certainly help. When it comes to local realtors there is simply no comparison for market knowledge. Whether it's in Franklin, Brentwood, or Spring Hill, we do home buying and selling, and any other real estate service you may need. And if you buy a house from us we will sell your old house for free! Call us today or visit our website to find the home that is right for you and your family!

This is a review for Adam Helton at Benchmark Reality. Adam is not only an incredible realtor, he…read moreis an incredible husband, father and friend. If you are looking for a realtor (or a friend) give Adam a call! His YouTube channel isn't too shabby either!! Check out the Harlem Shake video!! https://youtube.com/user/heltonadam

If you see a Benchmark Realty sign - RUN AWAY. We faced one of their agents, the seller's agent,…read morea real whacko, who was so dishonest we had to file a complaint with the TREC over her unequivocal violation of the law. Our correspondence to their office in Franklin is refused, they know they are wrong on this and are too cowardly to address the issues with us. What a horrible group of back-up career losers.

Silverpoint was fantastic with my wife and I as we moved here from Texas. Bill went out of his way…read moreto answer all our questions and provide us insight on the Nashville area. His experience with this area truly made all the difference helping us pick the right home. I would use Bill and Silverpoint again, and continually recommend them to everyone I know.

From the owner: We provide real estate services to buyers and sellers. We will also help you find a rental property…read moreif that is what you need.