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    Marcell's Specialties

    2.6 (5 reviews)
    Open 8:00 am - 5:00 pm
    Updated over 3 months ago

    Services - Marcell's Specialties

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    10 More Services

    Fire heating system installation

    Fire heating system repair

    Chimney installation

    Fireplace installation

    Fireplace insert installation

    Heating stove installation

    Outdoor fireplace construction

    Chimney repair

    Fireplace repair

    Fireplace insert repair

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    8 months ago

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    8 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    Absolute Chimney Sweep

    Absolute Chimney Sweep

    (7 reviews)

    In order to schedule repairs to our chimney, we were asked to send 50% of the estimated cost to…read moreAbsolute Chimney. We sent a check for several thousand dollars, which was deposited, but then we were not able to get in contact with the business or owner for several weeks after repeated calls and emails. We were finally able to schedule a date to start repairs (~6 weeks after the check was deposited), but on the day of the scheduled appointment, no one showed up and no one called to let us know they weren't coming. When we called to express our frustration and disappointment, the owner made excuses, got agitated, and then hung up on us. We requested a refund of our deposit due to extremely poor customer service, lack of communication and answering phone calls/emails, and no one showing up on the appointment date without notice. The owner has refused to refund our money and has been ignoring our emails. Do not hire this company!!! They are not trustworthy and have nonexistent customer service!

    Justin came to evaluate our fireplace. He was professional and knowledgeable. The results of the…read moreconsultation were emailed. My husband and I had questions and spoke with Nick. Nick made an appointment to come and look at it. He never showed up or called. Later we were told it was too cold. We rescheduled, I called the day before to confirm. No one answered and I left a message. Today Nick did not show up or call. Very disappointing for a small local business.

    Ray’s Chimney Service

    Ray’s Chimney Service

    (5 reviews)

    This was some of my feedback to Ray 1 week after he cleaned my chimney:…read moreGood afternoon, I wanted to provide some feedback regarding the chimney service you provided last Friday. it is important to note my roof required no ladder to access it. The home is built in to the side of a hill and can be walked on 1. Invest in paper covers for your shoes/boots to be used each time you walk through someone's home from outside. You were in and out of the home several times, leaving a trail of dirt each time. Your customers should not have to Vacuum your footprints. This is a standard in most service industries. Not having shoe covers is disrespectful towards your customers homes. 2. Purchase several smaller, narrower attachments for your Shop-Vac. A 5" wide, all purpose vacuum hose doesn't cut it. Generally speaking, I appreciate the inspection and the general cleaning of the chimney, but overall would rate the job as incomplete: 1/5 The reason for such a poor rating is due in part to not having the right attachments with your equipment inventory and not being able to clean around the box itself effectively. In short, you were sloppy, annoyed at having to check another part of the box, and very anxious to get paid and move on. You were in so much of a hurry, you left your ash bucket in the house and I had to chase after you before you sped away. I spent more time vacuuming and cleaning up after you than you spent cleaning the chimney. I received superior service when Randy owned the business. You were called because I still had his contact information. Lesson learned. I will not be using your services again.

    Of the several chimney cleaning services we called in the Northwoods, Ray's was the only prompt…read moreresponse. He was very easy to communicate with as we worked to find a good appointment time. He came when expected and did his job. Called me right away with results and his findings. Sometimes it is a challlenge to find good service in the Northwoods. We will definitely be calling Ray again!

    Merrill Sheet Metal Works

    Merrill Sheet Metal Works

    (5 reviews)

    Kurt uses a camera to inspect your chimney. He found cracks in my chimney when another inspector…read moredid not. I knew cracks were present as there was smoke in my house on the second floor when there was a fire going.

    Kurt the owner, was paid to put a new furnace in my home and he removed all the freon out of my…read morecentral AC unit. The AC unit is new. They came in May when the weather was not warm and put in freon. But in July with the heat, my AC unit required more freon because it was not cooling my house. The year before it worked fine. Kurt refused to come and put more freon in it. I now have $200 bill for more freon that needed to be put in by him, since he took it out. After the more freon was put in, it cooled beautifully this summer. This man takes the money and runs. He does not take care of the problems he created. He does not take care of customers after he gets paid. He is onto new money. No guarantee with him. I would not use him for anything. This also, is not a family owned business, since he recently purchased this business. Also all his employees quit him too. He also left me a false voice mail, which was very insulting and untrue because he is a very, very rude man. I liked all his employees and his women that answered his phones. I have never been treated so poorly from someone that should have finished their job. Do not pay this man until everything is done correctly, because once he is paid he is done with you. Do not use this man, It is a horrible experience.

    Marcell's Specialties - fireplace - Updated May 2026

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