This is one of the worst carwash in the are. They barely use soap or water. Not all the brush comes on. Then half the vacuum are blocked off. I'm look for a new monthly membership read more

2 things that never workout on washes at this spot: Tire Shine always leaves dirty shine residue on the rim spokes. Soapy spots always left on rear view mirrors because the air blower never gets to it. I try to stand still in the air blower a lil longer but the track won't let you stay there too long and will push you. read more

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Bwgore you give this company you credit/debit card information read this: Marc-1 and it's Parent Company Mammoth Holding engage in what I would perceive as deceitful billing practices. I bought a ONE TIME (let's be clear-NOT one of their recurring plans)....it was a Winter Wash plan for $50 set to expire at a particular date. 3.5 weeks layer they charged my debit card for $49.95 without any kind of written agreement, notice , warning, email, text or anything. Furthermore, the one-time purchase didn't mention that anything would renew. However, they charged the card $49.95. Wha's even stranger is that they have no product that costs $49.95 ANYWHERE!. They make it nearly impossible to contact anyone at their company to resolve such issues...I call this theft myself...you make your own mind up. The only way to contactbanyone supposedly (and if you can find the website...is to use some useless, non-operational chat feature on a website called managemycarwash.com . The chat feature is .... surprise surprise not operational as I write this. I believe they intentionally make this process so customer unfriendly that they retain a lot of money they don't deserve. I'm sure a lot of people get frustrated and give up and say "Hey I'll just change my card number with my bank". But wait, there's more..... According to the previously mentioned website: "Please know that customers' banks update credit card information with our third-party credit card processing company if a customer does not update it themselves. This is not an act of Mammoth Holdings, LLC. Attempting to allow a recurring plan to "expire" is not recommended, as the credit card on file will likely update itself via the issuing bank. The only way to discontinue an Unlimited Wash Club Membership is to visit the car wash's website and complete a discontinue form request (managemycarwash.com)." Which....puts you right back around the circle to how do I actually contact someone. I am simply left with closing down my bank account and changing banks. Screw them. Whether all of this is by design (my opinion) or my sheer laziness...I can not recommend Marc-1 or any other car wash brand of Mammoth Holdings (which has a Better Business Bureau rating of F ). Avoid them like the Bubonic Plague. read more

Marc-1 Car Wash - Car Wash Near Me - Montgomery, Alabama

The assistant manager Z is absolutely phenomenal! She consistently goes beyond to make sure my visit is outstanding. On my recent visit she assisted me with putting washer fluid in my Tahoe as well as vacuuming. I have never seen such an employee go beyond to ensure her customers are not overlooked. She needs a raise. read more

Friendly staff, easy access and my car looks wonderful.No complaints about this easy experience to clean my car after a road trip.

I needed a quick car wash after my car was parked under a tree and had sap/pollen all over it. I used Yelp to find the closest car wash. I chose the basic wash which was $10. It was a decent wash but did not even clean the windshield completely. I did take advantage of the included vacuum. I could not find towels or cleaner which most car washes have available. Thus, I could not clean the glass or dashboard. It did remove the pollen/sap which was my initial goal so I need accomplish that goal and got the basic necessities. read more

Marc-1 Car Wash - Car Wash Near Me - Montgomery, Alabama

Awful , charged for monthly membership not authorized! Bank canceled my card upon customer request I will never go back!!!!!!!

Marc One: Extremely expensive car wash with terrible results. I don't usually use Marc One but I was desperate to get my car clean. I pulled up to find that bug cleaning (pre wash) was self service and not included in the wash. When I finished my pre wash, I opted for the $15 service. My car was fairly dirty and I figured their second most expensive wash would do the trick. I paid, went through the wash and came out to the vacuum. lol and behold, my car wasn't completely clean. There was still dirt on my windshield, windows and in and all around the front end of my car. Compared to the service I receive from my favorite wash (for half the price) this was ridiculous. A half washed car, self service pre wash and no free air freshener - not what I was expecting at all. read more

Marc-1 Car Wash - Car Wash Near Me - Montgomery, Alabama

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Hoover location closed for two months for remodeling, but they don't want to give me a refund for not being able to use my "monthly pass"? I contacted them and they don't care. Crap company, crap equipment, too many other good choices out there. Adios, suckers read more

100 % of the time only a couple vacuums work. The car wash is fine but it really gets me frustrated when none of the vacuums work and you have to keep pulling into a different spot until you find one that has enough suction, read more

Left my car marked up and didn't remove all the dirt. Free vacuum but no free spray or rags to finish drying your car

Having my car being the dirtiest it's ever been due to the recent drought in Birmingham, a car wash was just what I needed. I chose the $20 car wash which includes a lava bath, lava shine, the waterfall rinse and cure, a lava seal paint sealant, a hot wax & shine, a tire shine, and rain x complete. I hate to admit this, but this was the first time I got a real car wash since I bought my car over a year ago. This is the newest it has ever looked! I received excellent customer service. The worker helped me use my phone to pay and took off my car antennae (I didn't know I was supposed to nor did I know it was removable haha). After the car wash, the vacuum is a breeze to use as is the car mat washer. My only regret is that I didn't take my precious time with the vacuum, so if I give I can give you one take away message....take your sweet time with the vacuum!! Of course it rained the day after I got my car wash here, and has rained a few times since I washed it but it still looks extremely clean after three weeks. I definitely recommend them to anyone needing a good car wash! read more

After consulting Yelp, I decided to take my Chevy Equinox here for her first wash since delivery. While the wash was pretty good, after examining my vehicle, saw small scuff marks on the bumper where I would guess the tall cloth thing came down and hit it. Can I prove the car wash did this? No because I don't have before and after photos. However, as someone who just purchased a vehicle off the lot, and who has examined all the details because I'm a little OCD when it comes to cars, the marks were NOT there prior to the wash. I'm still driving with the dealership's license plate, for Pete's sake. It's just that new. And no, I did not mention it to the staff because I felt like since I had no proof it was a wasted cause. No more car washes for me. It will be hand washes from here on out. Try at your own risk. read more

The store manager Sean C. is absolutely awesome! He took time out to help rid my car of some mystery substance that wouldn't let go of my car. He didn't have to do that as I already knew elbow grease was the only way out. This level of customer service ia rare nowadays! The big "little" touches at Marc-1 brought me back: bug prep before the wash and the rug cleaner afterwards. I'm planning on doing a lot of Uber driving during my summer break and this car wash will keep my ride ready. Kudos!! read more

Marc-1 Car Wash - My car's new home away from home! - Car Wash Near Me - Montgomery, Alabama

This is now my favorite car wash and I was truly impressed with how it is set up. They have so many great deals here you can get a basic car wash for 7 dollars, a tire shine special for 12 dollars, hot wax special for 15 dollars, and the lava bath wash for 20 dollars and any one you choose comes with a free vacuum. One of the things I noticed is that you can vacuum your entire car and it stays on so you can clean out your entire car and there's no time limit. I also noticed that they have a machine were you can put your mats in and it washes and drys the mats they also have a spray bottle so you can hit the other places on your car if you have not been to Marc 1 I strongly recommend this car wash you won't be disappointed read more

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There are plenty of drive-thru car washes in Birmingham and I've passed through most of them. None of them come close to the experience I consistently receive at Marc-1. Prior to entering the wash, you can scrub your tires, pre-soak your wheels and remove bug & tar from your grill...free of charge. The stations are always full of warm, soapy water and clean brushes to do so. The staff greet you and lead you towards the car wash conveyor and if you have a back windshield wiper (like me), they will tape it down to insure your car wash is safe. Their car washing system gives your car a thorough clean from the windows to the bumpers and undercarriage. Your tires will shine and all smudges on your outer glass will disappear. The dryer does a great job of removing excess water, but you will still need to do a quick wipe down once you exit the car wash. But that's cool because they provide drying towels and window cleaner near the vacuum station as part of their stellar service. The vacuums are always strong and there's even a mat cleaner to make sure your vehicle is pristine inside and out. The prices range from $7 to $15 per wash and I've read some reviews where people complain about that. If you're committed to your car's upkeep, I strongly suggest you enroll in their subscription plan. They advertise an unlimited wash for nearly $30/month BUT you can get the Wheel Cleaner plan for $20/month and get a great wash, Rain-X window treatment plus wheel/tire shine. With this subscription, you can go to Marc-1 twice a day, everyday if you want. It pays for itself and it is by far one of the best investments I've made this year. I came to Marc-1 to get my car cleaned. I continue to go to Marc-1 because of the kind way I'm treated and the extra amenities (e.g., pre-soak, towels, vacuum) that help keep my vehicle looking new. We spend so much time criticizing bad service, it's only right that I highlight the superior, dependable service I receive form Marc-1 every time I visit. Do yourself a favor and get the subscription plan. If you only go twice a month (although I go about twice a week), you've gotten more than your money's worth. read more

And I am not happy with the customer service that I received from Marc one car wash. m l they did an auto charge on my child's debit card. I called the day after it hit and they refused to reimburse the fee read more

This car wash does a terrible job. I've been here several times and have yet to come away with a clean car. Will not be back. Suggest others go elsewhere. read more

From out of town - fantastic wash with free vacuums. Not a full detail spot, but definitely the best drive thru wash I have experienced. Free vacuums are a huge plus as well!! read more

Quick wash. This place is ideally located and I love the drive through car wash option WITH FREE vacuums. By the way, did I say, FREE vacuums? Yep, you can be in an out of the in less than 10 minutes. I know what you're thinking, what's the cost. Well, this is the best part. You've got choices, the more you pay ($12 max), the more you get. And did I say, you get FREE vacuum! Anyways, all jokes aside, this place is cheap, and only minutes from downtown Birmingham. I use to go to Goo Goo Car Wash on Mont Clair, but since this place opened, I haven't been back. This was a smart business decision. Enjoy! read more

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I visited this location after doing research on several of the car washes in our area and the monthly specials. I feel like this company gives you the best options for the best value. Some people have complained that they don't like that the bug wash is self service, but honestly, I would rather be the one to do it so I know it's done to my specs. I really appreciate the guys that took time to explain everything to me and make sure I knew all the plans and options. I really appreciate the towels, cleaner, mat cleaners, and vacuums that come with the membership. I was able to completely clean and wipe down my car inside and out for a great value. I am so happy I decided to make this leap and my brand new car will look so good and shiny rolling around town! read more

Post wash I examined my vehicle to find scratches in the clear coat obvious spots the brush didn't hit. I paid extra for an undercarriage wash which clearly hit nothing and was barely damp and found dirt still visibly sitting on the exterior. If you want a great half done job Marc 1 is the place to go. It did work a little bit better than spit and a rag so I'll give it that read more

Marc-1 Car Wash - Car Wash Near Me - Montgomery, Alabama

Car wash with lots of facilities that is reasonably priced and gets you through fast.

This is my favorite car wash. The staff is always friendly, the place is always clean and my car comes out looking good. Yes it's self service big bug wash but I don't mind that. If you do the monthly deal, you will get your moneys worth in no time. I drive a brand new black Honda and do the 19.95 dollar deal. I wash multiple times a week and I'm considering bumping up to Buddy's Best so I get the waxing service read more

It was no employee from Prattville. It was the Billing and the office with Isaac. Apparently he said he was the top man but he sure didn't sound like it. He would not give me another person or phone number and would not even try to work out what we could do. Isaac could care less about customers satisfaction. He sounded like a robot. I've been a customer for many years. Good customer service would try to work out a solution that would be good for both the customer and business. I did not receive the email for a hike increase but that was not why I was calling. I wasn't even upset about that until I talked to this Isaac with no last name. He said it was not my business to know his name but he knows mine. I called before the end of April to pause my May & June service because I would be out of the country. He said it was billed 2 days ago and I would just lose that money. He would not even let me use it when we return. I canceled my membership that I've had for years. I will not ever use them again and I will pass that on to anyone I can. There are other carwashes in our town that I can give my business to. Hopefully they care more about their customers. Marc 1 definitely lost a long term customer that has lived in this area for 35 years. read more

Would not recommend! Dryer/blower was out and there was no sign indicating such, they were still charging full price! Told them they might want to put a sign out notifying people their dryer was out, they didn't feel the need. Prep area was dirty and there were around 6 employees all standing inside chatting. read more

Predictable, quick and effective automated car wash no matter which tier you choose. But what makes this car wash location truly exceptional are the employees that are willing to help you scrub bugs off your grille at 7AM and the plethora of free high power vacuums at the end! read more

Love this carwash and its staff. Vacuums are great and the free drying towels are a plus.

Paid for the most expensive wash for less than okay results. The outside of my car wasn't completely clean and super streaky, but at least the pollen's mostly gone. This place just doesn't really care - employee guiding me in gave me just a trigger of water before entering the wash (?? lol what was the point), vacuum things were messed up, and the mat cleaner thing was broken. There were towels but no spray cleaner stuff. 2 stars because well..... my car was cleaner than before. read more

Super nice folks here. They go out of their way to help you with anything you need. Borrowed a friend's pickup truck and decided to clean it up before giving it back. Did the $7 wash and vacuum and then dropped it off at her house. She called later to tell me that her truck had never been so clean! Looked like new. Good place. Good people! read more

Love my Alabaster Car wash they did a great job on outside and vac area is clean and neat

This car wash is nice and new. I enjoyed using the clean equipment. The vacuum is very powerful, even sucking up all the dog hairs in my car that are very difficult if not impossible to get out by sweeping! Probably the nicest self serve car wash in town! read more

Really enjoyed this car wash. Friendly staff, free vacuums, great cleaning for my car. Will definitely go back.

Not the cheapest place to get a car wash, but in my opinion what you get is worth the value. Staff members are courteous and helpful, and my experience here is always a positive one. Drive-thru wash was quick today (Saturday around 5:00 PM) and my car comes out looking like new each time. read more

When I got to the pay station it was set to make you buy a monthly membership. I thought I was buying a single car wash but bought a membership instead. The young woman working outside took my debit card and told me to go inside for a refund. I went through the car wash but when I emerged on the other side I noticed a traffic jam. Even though the car wash was busy today because it was a sunny day, all the vacuums on one side were out of order. So, you had to keep circling around hoping to eventually get a space. As I was coming around the backside I saw a car just coming out of the wash get the only available space. I didn't have time to do this song and dance. I went inside to get my refund for the membership. The guy working inside was completely unapologetic. When I complained about not being able to use the vacuums, he told me the vacuums were free and I had to pay the full amount for the car wash. I'll never come here again. read more

It's a nice car wash. I wished they would scrub the car beforehand for the ultimate best experience!

If there is anything that I think is a waste of time and money, it is washing my car at a drive-through carwash. I much prefer the DIY pressure washer bays but it seems they are almost extinct in B'ham. Nonetheless, after months (and I mean MONTHS) of weather/pollen/grime/bugs/birds my car needed a little TLC. Marc One is the closest to my house and, based on Jason B's review, I gave it a shot. It is tucked away off Oxmoor on Palisades and the entrance can be a little tricky to turn into and navigate. I nearly overlooked the opportunity to pre-scrub your car (what they call a bug-scrub). The water here was murky and very dirty but the brushes seemed pretty soft and quickly loosened the gunk. From here, you can pull up to the menu board and select a service. I chose the $10 option (the next up from basic) which included a tire add-on. I was a little skeptical of the up charge but, in the end, pleased as my muddy tires/rims looked brand new post wash. I was less impressed with the body wash as it left residue and a few water spots and really didn't look *that* much cleaner than post hand scrubbing, bummer. The vacuum area is fabulous with high suction, nimble vacuum heads and even floor mat washer/dryers (I didn't even know this was a thing!). Overall, I was unexpectedly impressed with this place. Next time, I might spend some time at home to pre-soak/loosen the exterior grime and see if that improves the wash results. read more

This place is great! I pulled my rig in after it was absent from detail for months! It looked like I'd been drive in the Arctic for the last year year. I paid $20 for the deluxe and that bad boy came out clean as a whistle. Coulda eaten on the hood without a tablecloth! Def recommend to my other brother and sisters in cyber land. Peace! read more

This was the worst wash I ever received. My vehicle was cleaner when it went in than when it came out. They broke my mirror, my antenna and my vent shade. They lost my rear windshield washer blade and just said we should have taken it off. NEVER AGAIN!!! read more

I've been here multiple times and never been disappointed. I went today and asked if I could just use the vacuum station, expecting to pay at least something for the service. The man I spoke to led me straight in, no questions asked, and no charge given! With service like that, I won't be going anywhere else! read more