What a difference a year can make ! I was extremely satisfied with the work Andrew and his crew at…read moreHappy Santa ! They arrived on time did exactly what was requested ! Gave my employers a great price , and called to let us know on the 2nd that they were coming to get the lights down ! Amazing job ! No worries no hassle no delays ! Just what I needed ! Thank you , we look forward to seeing you again next year !

Perfect lights! They work with you to design exactly what you are looking for and will also make…read moresuggestions which I took and it made a difference. Make sure to request them early, like October because they're popular and the install dates fill up. No need to worry about take down, they do that too! It is a little pricey but I would never be able to replicate it.

Amazing experience! Scott, Jeremy and Camden did great work installing our roof lights which was…read moremade by Oelo and exactly what we were looking for as a daily and during the holidays. App is user friendly and comes with different patterns. They are professional, kind and efficient the whole time. Great climbers too. Highly recommend and worth the investment!

This will be our third year this vendor to put up my holiday lights, and I couldn't be more pleased…read morewith their service. They did a fantastic job with the installation, paying close attention to detail to make sure everything looked perfect. What really stood out, though, was their excellent customer service. Last year after noticing a dead bulb, I reached out to them, and they quickly came back to fix it without any hassle. Their prompt and friendly response made the whole experience even better. I highly recommend them for any holiday lighting needs! They have a variety of options for all budgets!

Outstanding customer service. Reached out for a quote through Yelp and they responded right away…read more They were transparent and reasonable in their pricing. Very pleased with their service overall and would hire again.

Amazing service. Installed Christmas lights on the house. When a bird knocked off a section of…read morelights they came out and fixed it with no problems. Very friendly and quick service. Office person was so nice and helpful!

I absolutely love our front porch display!…read more Mercedes did an incredible job. I wanted something festive but not too cluttered as we have a long walkway to the front door. The design is perfect, set up was super easy (we weren't even home) and the end result is lovely. Will attach pics. Thank you Mercedes and Pumpkin Pros!

What an absolutely AMAZING experience!! Our lobby at Echo & Rig is so beautiful, it is bringing so…read moremuch joy to our staff and our guests. The set up was quick and easy, the cleanup was amazing, this company is a delight to work with.!!

Scheduling our Christmas lights was done through text which is always easier for me since my office…read moreis ungodly quiet and I don't want to disturb anyone with personal phone calls. The install went smoothly and the lights are great. We are so happy with the services and options provided by Nick and Chris.

Hired Christmas Lights For You last minute and they did an incredible job! Will definitely use from…read morehere on out!

Mr.B helped put up Christmas lights on our 2 story house. It was definitely a tricky job since…read morethere were spots of the house that was difficult to get a ladder up against. Mr B went the extra mile and get it done and came back to remove them as well! Well done.

I seems that Mr B may be several different individuals, no one person. The guy that helped us prep…read more& paint two bath door jams was nice enough but; needed supplies (paint brush, step ladder, more), prep was so so (hinge patch not level, latch hole concave), & HIGH gloaa paint from Lowes was flat/no gloss at all (not enough paint applied?).

I have to echo what others here have said about their communications. The first person on the…read morephone was great, but after that my encounter didn't go so well. But my main concern is that they sent me an estimate, I signed it, and then the next day "when they were loading up the truck" they realized they forgot to add enough lights to cover the entire estimate. So my price jumped about $200. I was quoted in the $300's now I'm in the $500's! I get mistakes happen, but this wasn't on me. So I told them "no thanks" in an extremely polite way. (Seriously) They tried to talk me into reducing my job if I wanted to save some money, but not once were they willing to reduce their labor costs to make up for their mistake. I would have been happy to split the cost, even though this was their error. But they weren't willing to do anything except reduce the entire scope of the job. Anyway, after reading a lot of the reviews, especially Vince S.'s review here on Yelp, it is obvious to me this isn't the first time this has happened and seems to be a recurring theme. I really am sad as the first lady I spoke with was really nice. (She said she was the owner's aunt.) But Shelia dropped the ball on mine job and they could have saved me as a customer. For the owner, if you read this, I want you to do a quick little calculation called LTV. This stands for lifetime value of a customer. So, this year, you decide to eat the cost - or even split the cost because of your company's error do the job as first agreed. Provide all the lights and labor necessary, etc. So, you don't make as much, but let's be honest, you aren't losing here either. So you gross $400. Continuing using an LTV, next year, we decide to switch to colored lights. So now you make over $600 gross, probably more as their won't be a new customer discount or the late in season discount. The following year we make no changes so you only make about $300 gross. But, let's consider lights being bought ever 3-4 years. Your 10 year (estimated lifetime of a customer) gross is about $4,000 - $5,000 plus inflation and other purchases. Not a ton, but what is your customer acquisition cost? Also, what is the lost revenue from Yelp reviews? What is the lost revenue from referrals? Taking ownership of the mistake and making it right is what makes a difference. When you started this business at 14, did you make mistakes? Sure! Did you fix them, even if you didn't make as much on one job? Of course you did because you wanted to stay in business. You knew the value of every single customer The reviews are similar in this regard. Seriously, eating 10%-20% on a job where your company made a mistake isn't going to hurt you, and in this case, not eating that cost will cost you a lot more in potential same-house revenue. I had really wanted lights this year to surprise my wife. But now, guess I'll buy her jewelry. Oh, and when I said, 'no thanks' the final time (very politely), I get no response at all from the company. Come on folks, at least a, "sorry, we hope you will consider us next year" would be the appropriate response. You are in the "Christmas" business after all. UPDATE: several hours after writing this review I did get a 'sorry it didn't work out' and their sharing it was an honest mistaken and that it wasn't bait and switch. Seriously, I don't think it was bait and switch, I just wish they would "make it right". I cleared my schedule for the install at the price they quoted me. I was excited about it and ready to move forward. Anyway, there is my honest opinion.

Horrible communication! They've never returned my calls or responded to my texts. I'm still waiting…read morefor my proposal since July!! Perhaps they think they're too good for the little guy! Big egos too!!

Hurry up and book these guys! Friendly, honest, and reliable! I'm so glad I found them! After…read morechatting through yelp, they completed my service requested within a week! I got several quotes and this was a great value! I'm so happy with their service! They treated my home with respect and I'm looking forward to using them for MANY years to come!

Very disappointed with the communication from this company. I admitted early on that I wouldn't be…read morehome last week due to the holiday, but I told him I can leave out the extra lights I had out along with the clips. He said he'd send a crew the day before thanksgiving. I waited to reach out until Friday to see if his crew put them up and he read my message. Totally fine since it's a holiday weekend, but I followed up Sunday evening. He called to apologize and that he would personally go by Monday afternoon to take care of it. I tried calling twice yesterday with no response. Tried reaching out again today and is now completely ignoring me. Looks like this is a common trend he does with several clients. If he would have admitted early on that he doesn't have the time to help me honestly I wouldn't even have written him a bad review. Better for me to have moved on immediately had he communicated with me. Glad I didn't spend any money at least. The uploaded owner photos are not his - none of the houses in Las Vegas look like that lol

Axen was friendly, courteous, knowledgeable & professional. Had six hardwired smoke alarms…read morereplaced.

Very professional and always do a great job. Always all on time. Very knowledgeable. Bbbbbbbread more