We sat for 55 minutes without a single chip while literally every single table around us got theirs right away. We finally said something 40 minutes in, and the server told us he'd bring some. Twenty more minutes went by, still nothing, and we watched other tables keep getting served while ours sat empty. We had to flag him down again, and he just brushed us off because he was too busy with the table next to us.
And honestly, the worst part wasn't even the wait, it was that when we brought it up, TWICE, he didn't apologize once. He got defensive and argued with us like we were the problem. This servers name was Andy.
We sat down at 6:15 and didn't see a single chip until 7:25. An hour. And we had to ask twice just to get them. We were seated upstairs, and it was obvious the other servers were actively checking in on their tables, ours just didn't bother (Andy and the other gentleman who was working told us we need to wait for our server when we asked him a question because clearly our server was no where to be found.)
Our fries came out cold and was missing bread from the dish.
Food was good, TERRIBLE service!!!! I also asked for the manager and he said she's busy. Andy is a joke. read more