Today, for the second time I had problems with the car wash, before to do the payment, I asked to the associate if there were not any problem with the car wash and I made the comment that before, I have paid for the more expensive one but the service received was not the one that I pay for. Today it happened again and I was trying to explain to her that I have the same problem again, And this Latin, skinny girl was really rude with me. To my observation her answer was to show me a bunch of receipts for car wash , telling me she do not understand how can I complain when some other people don't say nothing, why I came back to them if I had problems before, also she say that this is just a car wash, what I was expecting for? And in a challenging way she ask me what do you want? The refund? I'll give you right away!!!
But first, sign this paper and then she put a receipt and a pen on the counter. This is not about the $9.00 and change, it's about some people who should no be working on customer service if they are not willing to help the people and to treat the people with some kind of decency and dignity. read more