Excellent service provided! The flower arrangement came out perfect. Definitely reasonable on…read moreprices for the quality of flowers. I will use them again. Thank you!

I ordered a Tropical Beauty Premium arrangement for my Mom for Mother's Day this year. I asked…read morethem to call and ring the doorbell a few times because my Mom was hard of hearing and I didn't want her to miss the delivery. I requested a Thursday delivery so that we would not be in the rush on Sunday. The flowers that were delivered were barely the standard size, even though I paid $20 extra for the Premium. I also gave them a $19 tip for any issues they may run into, but they still left the flower arrangement on the porch in 80 degree weather instead of handing them to my elderly Mom. I've attached a photo of what they advertised, and a photo of what my Mom received. Definitely NOT what was advertised, in the size alone, let alone the flowers themselves. It's already hard enough trying to buy nice flowers online. This company failed me, and my trust of online ordering anymore. Back in the day, you could order flowers online anywhere and the bouquets they delivered were stunning. Now a day, people just don't care anymore about good customer service, and actually trying to make their customers happy with a good product. Regardless if the company replies to this review or not, this is the taste they left in my mouth that day. Hopefully they will be better for others in the future. Edit: To reply to the comment left by the business, I shouldn't have to specify that I wanted multiple ginger stems if it was advertised in the business photo. And the flowers put in instead did not exceed the cost I paid. It was a blatant change of flowers that weren't advertised in the photo. If I wanted a different bouquet, I would have ordered a different one.

I went to Blue Petals for an arrangement for my best friends birthday and Ricardo was an absolute…read moreangel. He helped me select a beautiful yellow arrangement that was stunning. Definitely didn't disappoint. My friend loved them so much. The price wasn't bad either.

Worth the prices, very beautiful flowers and amazing service for giving me free ballon definitely…read morewould come back again!

Absolutely outstanding service, showed up and they were able to put something together on the spot…read more The selection of flowers was amazing and very competitive priced.

Given the nature of the event, this was disappointing and frankly embarrassing for our group and…read morethe family involved. Sympathy arrangements require attention to detail and sensitivity, and this error should have been caught before delivery. We also noticed the handwritten notes attached to the order were rushed and difficult to read, which further added to the impression that the arrangement details were not carefully reviewed. We understand mistakes happen, but for an event of this nature, accuracy matters greatly.

It's our 41st anniversary and I needed to get some flowers for our Anniversary. AV Florist has a…read moregreat website and it was easy to order this awesome bouquet for a good price. They even followed all of my directions. They were great to work with!

Bianca is Amazing! I called and needed a last minute order. She was able to put a beautiful bouquet…read morefor us and deliver it! We are forever grateful! She was very kind and helpful. Excellent Customer Service. Tami M

Under new management with some lady named Connie and somebody else. Flower arrangement quality has…read moregone down. They've also increased the prices of everything and what you get for what you pay is not worth the value. I've been coming to Fairytale Flowers for almost a decade and this is a sad day for me. Dayna and Linda it was a great run and the high desert will miss you tremendously.

We got 2 corsages for prom. They were not ready though they were ordered weeks before. While I'm…read morethere they hurriedly made them and were not made according to the order. We were willing to let all this go. When we went to put them on one is broken and has to be taped. We tried to talk to the owners regarding the service and product. They said that since I picked it up I'm at fault and it was normal "wear and tear". Never again will I be using their services.

Do not order from them. My son passed away they delivered an arrangement from my work with half…read moredead flowers and won't return my call. ****terrible service**** ****unprofessional and will make sure everyone knows. This is supposedly one of their locations in oak hills

I ordered a Mother's Day bouquet from this business and was extremely disappointed with what was…read moredelivered. The arrangement the recipient received looked nothing like the photos or description of what I ordered. Several of the flowers appeared wilted, withering, or already dead upon arrival. For over $80, I expected a fresh, high-quality bouquet, especially for such an important occasion. Unfortunately, the arrangement looked rushed and poorly put together, which was embarrassing to send as a gift. I understand holidays can be busy, but quality and freshness should still be a priority. Based on this experience, I would not order from here again.

Tammy was absolutely amazing throughout the whole process, our wedding was full of surprises and…read moreeach step of the way she was accommodating and very communicative. The sample arrangement she did was beautiful and I would definitely recommend her to family, friends or anyone who is looking for stunning arrangements at unbeatable prices!!

From the owner: Floral bouquets , wedding or event centerpiecesread more

I am very unhappy with this florist. I live in San Diego and wanted flowers delivered to someone…read morein Victorville. So instead of using a big online flower delivery company I decided to use a local florist in Victorville. I called and said I wanted a nice colorful plant delivered for $100. I also asked for a picture of the plant before it was delivered to confirm it was something that I would like. The clerk had excellent customer service and said he would make a arrangement that included a plant and colorful flowers and agreed to send a picture. Well I never received the picture. So I had to ask someone that I knew to send me a picture. Well after I saw what was delivered I knew that I had been ripped off. I would have gotten more for my money using one of the big flower delivery companies. So sad when you try to support local businesses you get ripped off.

I just called the business to have them send flowers to my mother for Mother's Day. Bill, the…read moreowner, couldn't have been nicer and thoughtful. He on it - I'll follow-up with the review for the flower arrangement once I hear back from Mom.