The staff here at this Speedway is always really friendly. They do tend to always have at least two…read morepumps out of order. If you come in on a late night on the weekend there is usually a cop here for security. I'm not sure if that's because of the neighborhood? The employees are behind glass as well so maybe the neighborhood is not as good as I think LOL but it seems pleasant enough to me.

Coffee here is actually good. Perfect road trip joe. This is literally the only gas station coffee…read morethat isn't horrid to me. The House Blend is the choice to make. Other than the coffee here, i just pump and go.

I really appreciate these guys! I needed to diagnose a front-end suspension problem. I asked for…read morean appointment and Al told me that it would be a week before they could get me in. I asked could I drop the vehicle off and they could check it when they got time that day. I dropped it off at 8:15 am the next day. He called me by12 pm with the diagnosis and did it for no charge.

This is a combination convenience store called "TrueNorth" - with a Shell gas station…read more Stopped in one evening to pick up a couple bottles of V8 juice and bottled water to take back to my hotel and keep in the mini-fridge. As a convenience store - it has all the convenience store goods: sodas, beer, bottled water, coffees and teas, snacks, newspapers, toiletries, and more. #TrueNorth #Shell

We recently stayed in Independence for a couple nights on a fam' roadtrip. We stopped at this Shell…read morestation on our way out of town to head home. There were plenty of pumps for an easy fill-up. Inside, the store was bright and clean, with clean bathrooms as well. We were tempted by the "Fountain Drinks 89-Cents, Any Size" signs, and grabbed a round for the fam', plus some final candies for the road home. But at the checkout different signs read that the 89-Cents deal was only for gas loyalty club members. Since we don't have this chain at home we though awwe, full-price sodas it is. But the kind clerk without question overrode the register to give us road-trip'sters the stellar soda deal. What a sweetheart! We are planning another fall roadtrip to the Independence area, and will stop here again to fill-up, and sign up for the gas club before we do so we can legit partake in bargain sodas next time. :-)

I highly suspect the gas meter at this station is not accurate. I filled up my rental car before I…read morereturned it, the tank has a total capacity of 18 gallons. I only drove short distances for 2 days. The tank has 3/4 tank of gas, but this gas station shows I filled 9 gallons of gas. That's half of the tank capacity. It's just impossible. So be careful if you want to fill up on gas here.

awful experience, purchasing cigarettes was asked for my I.D, no problem there. I.D was presented…read moreto the store clerk on the counter. she refused to pick it up to scan it, stated she 'don't want to mess it up' and Ultimately refused to sell the cigarettes after providing proper identification and being of legal age. Will not be shopping shell locations any further, obviously customer service isn't priority.

I come to the location at least three days a week. The staff is always friendly to me. I get…read moregreeted promptly. The bathrooms are clean. The shelves are stocked. The fuel price isn't too bad. This location is always busy. And normally busy means employees tend to have attitudes. Not this location. I enjoy coming here.

First time coming here to grab some food and drinks after a rough day in Cleveland. It was great I…read morecame here because it was customer appreciation day and I got treated extra special. Clean and convenient store right off the highway. Easy access to the roads. Plenty of cops hang out here too! Plenty of gas pumps.

I am so disappointed in this place and the ONLY reason why I'm not bringing this down to one star…read moreis the food is pretty good each time we order but the service and treatment I received recently here was appalling and unacceptable! I had ordered right around $20 worth of food from their Krispy Krunchy Chicken establishment here which consisted of two large side dishes of mac-n-cheese, a Polish boy sandwich, a large order of fried okra, and the 8 piece dark meat with three cans of soda all coming in at just under $20. A nice deal to be honest and the food was good as it usually is. What makes this WHOLE visit upsetting was the rude (and disgusting) young store clerk at the counter. After receiving my order from Krispy Krunchy, which is a separate counter, I carried my food over to the store clerk counter and said that I was going to pick out three cans of soda. He looked impatient, kind of rolled his eyes and said "Go ahead". Well, on my way back from the fridge, I noticed the coffee counter and doughnut section. I saw the wax paper they use to pick up doughnuts and I figured since there weren't any plates at my friend's parents house we were working at, those wax paper sheets with napkins could make a nice place setting if there weren't any plates so I only grabbed 3 of them. Well, when I arrived back at the counter I placed my drinks and the wax paper on the counter with the food and this store clerk was rubbing his eyes! Now, I know what pink eye is but I also know what "red, bloodshot eyes" can mean as well if you understand what I'm hinting at. Still, rubbing your eyes and handling food is disgusting and appalling! I am just so lucking everything was double bagged as I would have walked away right then and there if he even physically touched the food itself and not the bag. I also made sure to note where he touched and sanitized my hands as soon as possible. If that wasn't bad enough, he saw the three pieces of wax paper and picked one of them up (I don't want that one now guy, it's yours!). He said, "What's this?" in a kind of confused and upset tone. I said, "We don't have plates where we are and those would make a great substitute for a plate with a napkin." Well, this store clerk put the wax paper down, rubbed his eyes and actually had the absolute disgrace to tell me "I'm going to have to charge you 25 cents a piece for those, I can't just give those to you!" all the while rubbing his eyes and not even looking at me until he was done speaking. Disgusting, appalling and rude! I left them there and said, "Okay then." and paid for my food and left. I was completely upset that a $20 order did not warrant three pieces of wax paper to a paying customer who has been giving her business to this establishment for 3 years now! Unbelievable! If the food wasn't any good, I would give this place one star and never return but because the food has been decent so far along with the prices being fair, they still deserve at least two stars for that. Still, I think it will be a LONG time before I return to this establishment even though we like the food.

great selection of everything you could possibly want at a convenience gas station....don't ask to…read moreever use the bathroom because it is always out of order except for employees! At times the clientele can be annoying counting out nickels and pennies and asking to see every flavor of those swisher shells before they spend a whole dollar! Chicken is to die for....draw your own conclusions?

Very Very rude cooks,if you do t like yoir place of employment l…read morePleas find another job

I was 40 mins from my house and pulled in to get gas with my gas light already on, only to realize…read moreI didn't have my wallet or any money. Frantic, I walked in and ask the two gentlemen working if they were willing to allow me to venmo/cahsapp money to them directly and then pay for my gas. No questions asked he ran out to get his wallet and was super helpful and didn't even make me feel uncomfortable. With how people can be these days, I was so grateful and relieved they were willing to be so kind. Highly recommend this place as a trustworthy establishment. Thanks again guys!