Kiddie Academy is truly a trustworthy and phenomenal place to receive childcare. The Staff is…read moreamazing and works hard to provide care and support for every child there. Lauren is an amazing owner and ensures every employee has an abundance of support and resources to carry out their responsibilities. Kiddie Academy of Albany is one of the best work environments I have been a part of and it would be a great experience for anyone who loves working with children.

We had to scramble when the daycare we had been on a waitlist for a year for told us it would still…read morebe longer and we toured several places and Kiddie Academy was a no-brainer - SO much nicer than any other places we looked at. We were lucky that they happened to have an immediate space for our infant and the only reason we withdrew her was when her slot on the waitlist at our employer's day care finally opened up. The staff is the perfect combination of professional and affectionate with the children and the facility is clean and modern with lots of developmentally appropriate toys. The teachers really work hard to do more than just watch the children - they are conducting daily developmental play even with the small infants. The app was such a blessing for us anxious new parents - getting photos and updates throughout the day eased us tremendously. It's a little pricey, but I can honestly say it was worth every penny.

Look elsewhere, and be aware. I had my first 3 children enrolled here beginning in 2001 and we…read morewere fine with the level of service and management at that time. My 4th child began attending in 2018 and we noticed a sharp decline in the program, specifically the UPK program beginning in 2021. Some teachers were great, very caring and they put forth so much effort. However, some teachers should be fired or offered more training. The management seems to take complaints personally and targeted our child when we started raising concerns about his day to day activities. The owner refuses to respond to emails, lied to us numerous times and was cited by Albany County for not reporting multiple allegations of abuse raised by us. Thankfully another parent witnessed one of these abusive situations happening and reported it to Albany County. Heads up, the teacher accused of harming my child is still employed and working with little toddlers. You can find further violations at allegations at https://ocfs.ny.gov/programs/childcare/looking/ccfs-search.php And after being reported for abusive behavior towards my 4 year old, REFUSED to return our $500+ deposit when we unenrolled him.

Both of my kids have gone there for 3+ years now. I have no complaints. They're professional. Keep…read moregood records. Follow the nys rules. Etc. i have and would refer my friends to send their kids there.

I can not express how happy we are with tutor time of East greenbush. We have had two children…read moreenrolled for some time now and absolutely love the staff and facility. When we first enrolled, as new parents, we were scared to leave our kids with anyone. Now the staff is like family! From management to the teachers, they are so loving and compassionate. I actually can not picture our children anywhere else and we have held off on moving from the area based solely on the fact that we love EG tutor time so much. if you're shopping around for a facility, go meet the staff and take a tour. I'm not sure where or how a negative review can be written about this place, but if you're lucky enough to get a spot, you won't regret it!

My daughter was at Tutor Tims in East Greenbush for four years. As a working mom it's hard to leave…read moreyour child with "strangers" for the day but those "strangers" quickly became a second family. They are all so caring and supportive and create a positive, clean, and healthy learning environment! I would recommend them to anyone!

This a wonderful daycare, I have sent all 3 of my children here over the past 10 years and could'nt…read morebe happier. The teachers are great, the really TEACH the kids alot as well as providing lot of TLC. They even have great kids menus and healthy snacks. If you need daycare check them out, you'll be very happy.

Amazing place! Incredible staff, beautiful building, very educational. They even have an app for…read morequick and easy communication and teachers send daily photos of the kids engaging in activities! Easy to access as it's right off the exit.

I used to be a former employee at Bright Horizon's At Corporate Woods, and it was horrible. Even…read morethough they offered good benefits, a free education, and good pay it was not worth the stress. My departure from the workplace was due to the center director badgering me into quitting. Bright horizon's is supposed to be an inclusive environment, but most of the staff including the center director was very racist. I have a disability, and the center director didn't even provided me with accommodations.To be honest it was a very toxic work environment, and I don't recommend working there unless you are really desperate for money. The amount of drama between the staff is insane, especially in the toddlers rooms. If you were thinking about sending your children here I wouldn't. As parents you would want what is best for your child, and this place is not it. I am begging you to put your child first. I can promise you that there are better daycare centers in Albany or around that area that are also accredited by NAEYC. The children and the workers will constantly get sick. COVID-19 spread like crazy, especially in the toddler room. I am surprised I never caught it working there. The playground is not very safe. The children have to bring their own lunch. The price is very expensive. I hope my review helps.

Heard about TVN through the parents at Toddler Time, where I have been taking my son since he was…read more18 months. Looked into it further this year as my son is not quite ready for Kindergarten in the fall, but I wanted to find something a bit more than his current 3 day a week program. On Feb 13, I reached out to inquire about the 4 & 5 day programs for 4 year olds. I received an email back from Nicole (President & Senior Parent Chair) advising that both classes were full BUT that I should pay the application fee to reserve a spot on the waitlist for the four day program list, as that waitlist was shorter, and they were expecting kids to drop after the UPK lottery was announced. Filled out all of the information, paid the application fee that day. On Feb 17, I received an email from Hannah (Junior Parent Committee Chair) that she would be giving me a tour with Diana (Education Director) and we worked out a tour date of Friday, 2/27. On Feb 20, I received an email from Hannah "We are writing to welcome you and your family to TVN for the 2026-2027 school year!" A spot had opened up and my son was accepted into the 4 day program. The email directed me to submit additional paperwork and pay a $200 non refundable tuition deposit. Which I did, the deposit cleared my account 2/23. On Feb 21 I had an email exchange with Hannah to change the tour date, I was under the impression that it was just the parents touring the school, but Hannah informed me that the Committee required my son to be present for the tour as well. We rescheduled the tour for Feb 26. Backstory - had a previously planned trip to go to Los Angeles during spring break. The trip was 2/18 - 2/24, we left our Air B&B at 2/24 on Tuesday at 9AM and did not pull into our driveway until 4AM Wednesday (2/25) morning. Thursday 2/26 @ 11:15am we had the tour, we were all incredibly tired, didn't really think too much of the timing since we had already been accepted into the school. The tour itself was a little weird as they are given during school hours, so neither the parent nor the child are able to go in to the classroom and meet the teachers due to the school's liability concerns. My son is currently in preK, he knows school as familiar place where he belongs. The combination of the jet lag and the fact that he was being forced to act unnatural in a familiar environment, eventually led to a melt down. Towards the end of the 20 min tour, Diana kept mentioning that she had to expel several children early in the 25/26 school year because they were not fitting in. In retrospect, this was probably her subtle way of telling me that she didn't believe my son was a fit for TVN, but again, we had already been accepted, already paid our tuition deposit, I didn't think anything of it. Friday, 3/6, a week after the tour, I received an email from Diana letting me know that my son was no longer accepted into the program. I emailed Diana back, explaining the 20 hours of travel the day before the tour, provided a progress report from his current teacher and asked if we could re-do the tour. Diana responded with a copy and paste of her prior email with the addition of, "The TVN Committee has reviewed your additional information but unfortunately...". A very corporate feeling template, which is weird considering we are talking about a PreK. Diana did tell me that I would get my application fee back ($100) which I did, but the school kept my $200 tuition deposit for the 26-27 school year. After this situation, I spoke with other moms who said they were afraid of even applying to TVN because of the tour. That is literally insane. This is a preschool, in the basement of a church, in a town of less than 10K people. My daughter had an easier time getting accepted into college. TL/DR: 1. Your child's spot in the TVN preK is not guaranteed. Doesn't matter if you paid the tuition deposit, or have received the "Welcome to our family" email. 2. The school tour is not really a tour for you view the school, it's a quiet way the TVN Committee can judge you and your child. 3. We had been accepted to the 4 day program by Hannah on 2/20, yet the rejection email on 3/6 from Diana implied that we were still in the application process. Either there is an extreme breakdown in communication within the TVN Committee or I'm being gaslit. 4. TVN Committee has no problem expelling students (3-5 year olds) that are deemed to be "not a good fit." This review is no way a reflection on the teachers, as I didn't get to meet them, only on the current TVN Committee and their administrative practices.

My son graduated from TVN last week and we have had a really special experience. At the beginning…read moreof his first year, his teacher sent home a questionnaire asking what our goals were for the year. I remember I wrote that I wanted him to socialize and have fun. I couldn't have imagined how much he would learn in preschool. He can count to 1,000 (he really loves numbers), and he is starting to recognize words in books. He loves to learn. I believe TVN has set the stage for a beautiful life of learning. The teachers are so kind and patient, and the staff is amazing. He has been exposed to so many new things and has had so much fun. The parents in the class form a small community and truly support one another. My daughter is starting in the fall and my baby will be starting in 3 years. I would recommend TVN to anyone. I just asked my son what he thinks of Tri-Village and he said "it makes me super super trillion happy". We love it!

We love Wee care! They are loving, conscientious, and their communication is top-notch. Also very…read moresecure if you are concerned about that, because it is in a state bldg there is a guard right at the door. The pick-up drop-off parking is very convenient (as are the sliding doors and ramps with my huge double stroller). Nice private playground with zero traffic whizzing by. Speaking of traffic I don't work for the state and neither does my husband, this is just convenient and where we chose to go, I was worried about traffic but have never been delayed around the state campus or parking lots and exit 3 off I-90 isn't heavily used. Finally, it is very affordable, relative to other options in the area especially considering that they provide not only snack and lunch for older kids but even formula for infants at no additional charge. What other daycare does that?! We are happy to have our babies there and to have them grow with the program!

Wee care at labor center was having the second-most number of abuse-related violations of day…read morecares in the Capital Region between 2012 and 2014, please see below TimesUnion article about that . My daughter used to go to infant program . The staffs would rather put her sleep, so they can text and chat at work . Also the staff 's turn over rate is extremely high. They daycare was operated like business, all they care is money. It is not nurturing and caring environment. http://www.timesunion.com/local/article/Number-of-calls-of-day-care-abuse-outweighs-5617741.php#photo-6588836 Wee Care at Labor Center day care had three abuse-related violations between August 2013 and January 2014. The center is located in building 12 of the W. Averell Harriman State Office Campus. The building is seen on Thursday July 3, 2014 in Albany, N.Y. (Michael P. Farrell/Times Union) http://www.timesunion.com/local/article/Number-of-calls-of-day-care-abuse-outweighs-5617741.php#photo-6588837 Wee Care at Labor Center is in building 12 of the W. Averell Harriman State Office Campus on Thursday July 3, 2014 in Albany, N.Y. The center tied for having the second-most number of abuse-related violations of day cares in the Capital Region between 2012 and 2014. (Michael P. Farrell/Times Union) |

Very good service school is great nice people wonderful kids n staff............. Service wonderfulread more

It took me a while to finally get an appointment for a tour of childtime on vly road. I was…read moreinterested in sending my three-year-old toddler for some classes. Spoke to the assistant manager and everything sounds great. I specifically asked about availabilities on the phone before I make this tour appointment. I clearly explained to the manager which days I need coverage for my child. Everything sounded great on the phone so we decided to take a tour of the place before we start enrollment. I got there 15 minutes early with my toddler. The manager asked me to sign in and after take a seat, my child and I sat there almost half an hour before the manager came back and told us there was no availability and there's no reason in taking the tour, but she would love to put us on the waiting list.. I mean good God that's not what I was told on the phone. Just a waste of time. This was certainly unprofessional. Moving forward please improve communication.