Saw a resident got yelled at by a nurse and the neglect that happens. No accountability happens and…read moreblames someone else. A resident's family said that her relative gets ignored when she asks for something during the late evening and night.

I have nothing but positive things to say about this place! From water aerobics to a movie theater…read morethis place has everything. The staff is super friendly and kind. It's a truly wonderful home for the older folks in your life. Just be warned they take bingo very seriously! God Bless

From the owner: Dow Rummel Village Provides Assisted Living, Independent Living, Long Term Care, Hospice Suites,…read moreMemory Care Center, Nursing Homes, Retirement & Life Care Communities, Elder Care, Memory Care, Skilled Nursing Care, Home Health Care Services to the Sioux Falls, SD Area.

Bad toxic environment ther. Staff is short all the time call lights go unanswered food is terribleread more

My mother was a resident of long term care for over 3 years. As she aged and her health became…read moreworsemember , along with going blind, she was ignored by the staff quite often. Items of clothing, special candy, jewelry, knick knacks were removed from her room. When my sister found the nurse in the hallway, she asked if she could visit about mom. The nurse said she was busy with another patient and would come later. After waiting 2.5 HOURS, the nurse never came to my mother's room. I was told by a staff at POP that a new regulation was to not answer mom's light or go in her from from 6-7 p.m. because they were "understaffed" and it took two staff members to use the mechanical life to put mom in bed. This was filed as a complaint with the State of South Dakota. As mom was moving very close to death, we removed her from the nursing home because she was crying from pain. Although my mom contributed a significant amount when the POP hospice opened, she never got to use the facility. We moved her out to a Sanford hospice houses, where she was given immediate pain relief and loving care and she died peacefully in her sleep. The staff at POP only said they did not realize how close mom was to death. That alone is scary. If you love a friend or family member, do NOT leave them here. Everyday for 2 weeks when I was there in June, I heard "short staffed" every time I had a request. One of the nurses helping mom did not even realize she was blind and just placed her pills at the dinner table and told her to take them. I explained she was blind and the nurse in charged was very surprised! How can that occur that the nurse in charge of my mom didn't even know she was blind. I could give you many more horror stories, but will run out of space.

What a great experience! Visiting Angels has great senior care and a variety of services to help…read moreout. Their staff is so caring and wonderful to work with, thank you so much!

Travis with Visiting Angels has been great to work with! I'm extremely pleased with the work they…read moredo for my parents. Thank you so much!