Robert the owner was great in providing information and constant updates. Process was easy and we…read morereceived ashes hand delivered in record time

Absolutely wonderful people. They took care of my dad like we wanted and I can't thank them enough…read morefor accommodating all our needs and requirements. Thank you Robert and Frank!

Excellent staff especially. Kenny Kornhouser The mortuary…read morewas very clean and warmly inviting

People die to get in this place…read more The Original Owner of Parkside sold out to Dignity more than a year ago. It's kind of like those mergers you hear about where a big fish consumes a small fish. In this case, the owner of Parkside reached his retirement years so he was looking for a buy-out. He was a responsible man who would return your calls that I chatted with a couple of times. I enjoyed chatting with him. After the merger, they closed down the original Parkside of many years on Queens Blvd and then combined operations with other Funeral Homes at this new location on Queens Blvd listed above. Economy of scale. My family and I did business with Parkside many times over the years--not Dignity--so not sure if things changed. Probably did. Reality is that there is nothing pleasant about Funerals and Funeral Homes. I had to pick out a casket and burial plan for my mom per her instructions before she past on and take care of the business end of things. I highly recommend doing that at least a few weeks in advance of death or longer if the person knows what they want--get all plans finalized and paid in advance is the way to go. New York State law requires that the funds go into escrow until the death. You won't lose them. The guy I was dealing with at the home was a retired NYC cop. Working at these homes was a retired cop doubling dipping kind of job. And they know who to call if you need heavy lifting pall bearers. And they make arrangements for a secure hearse and limo rides--retired cops part-time on those gigs too. People turn over cash at funeral homes and there can be violence sometimes as families meet who have not seen each other in a while or are unhappy with the will or someone trying to take jewelry off the corpse during viewing. They can tell you 100's of stories. It's a good thing to have cops there to make sure things go right. But I was also part of a funeral where the widow did not pay in advance for the funeral and on the day of, we were locked up in a room at Parkside negotiating and writing checks--you don't want to be there. I still have bad memories from that. Don't do that to yourself please. And as far as Caskets go--if your budget can handle it--try to get a nice casket. You don't need the Gucci, Burberry or YSL model with the logo on the side, just a nicely appointed one--that looks classy. Costco sells caskets too--not sure how that coordinates with the Funeral Home? And with Costco if you are unhappy with the performance of the Casket--they offer a lifetime return policy.

Excellent service from this established funeral parlor . The owners very nice people who really…read morecare about your family . Highly recommended to all the people of st Albans and beyond

I highly recommend Roy L. Gilmore Funeral Home. They did an excellent job in preparing my mom for…read moreher Home Coming Service on January 27, 2025. She was BEAUTIFUL! All staff members were both knowledgeable and professional from beginning to end. Funeral Director, Angela Gilmore Manning was thorough in explaining all details. I appreciated their prompt responses to my emails and calls. I was also pleased with the facilitation of the service by Pastor Beverly Sherrod. I felt confident leaving my mom's preparations in their hands. GREAT JOB!

Used this funeral home in 2013 when my mom passed as it was affordable and received excellent…read moreservice. Then in 2019 when my uncle passed we went back thinking we'd get the same quality service we received before, boy was I wrong. The moment we walked in we were met by pure ratchetness. Dudes that looked like they belong elsewhere eating wings and a so called funeral director (not the same one I dealt with in 2013) just as ghetto. No tact no empathy. I requested a change of casket since the one my cousin chose wasn't up to par and I was told it couldn't be done bc allegedly the body was already in the casket which I suspect wasn't true. Finally the morning of the burial they were over an hour late to pick him up and go to the cemetery. No reason given just kept telling us they were on the way. Unless this place has changed management and staff in the last 7yrs I would not use this place. I'd rate them no stars but that's not possible.

I was pretty much in shock when I contacted First Avenue Funeral Service in October from another…read morestate to make arrangements for a funeral. From the start they were compassionate, gentle and kind. There was no attempt made to upsell their services. They quickly took possession of my brother before I arrived in New York and it was a comfort to my family that he was no longer in the city morgue while I flew out to NY. They made the entire process of his wake and cremation as simple and gentle as possible. Mr. Lee was the one who prepared my brother for viewing. Mr. Lee is an artistic genius, due to throat cancer my brother did not look as he once did but Mr. Lee worked a miracle and despite the circumstances of his death my brother looked as if he had just settled down for a nap on my sofa. I half expected his ankles to be crossed as was his habit in life. While searching for a funeral home I found out that the one my family traditionally used was having legal issues over quality and was forced to look elsewhere to arrange funeral services. I'd contacted several funeral homes before deciding to go with FAS due to their location and was surprised to find that they were the least expensive out of all the funeral homes I'd contacted. They were budget friendly without being skimpy. Located in an area with several funeral homes, they are small, not so flashy and easily overlooked but they provide wonderful service and are kind and compassionate. I highly recommend them and will use them again should the need arise.

I must say that this place was terribly disappointing... Had my mother not requested years ago to…read morebe buried by them we sure would have chosen another place... How dare you be over 30 minutes late to open the door? I have never been to a funeral service that the owner was late. Not only late but you never returned one call from your answering service. What's the point of having an answering service if you are not going to use it? If I could give you a zero I would.... You tried to make the service the way you wanted it and that's not how it goes. I understand it's a business however it is a grieving time for the family and all we wanted was RESPECT... you didn't show respect when you were late... I cannot recommend this place at this time...

Not sure why people give such a bad rating, my dad passed last week and he handled everything…read moreprofessionally. If you are very sensitive or need a more sympathetic ear you may want someone else but my family has a sense of humor and could deal with him well. he did kinda brush me off when we asked him at wake for an extra death certificate, he said it wasn't the time to talk about that but my brother in law needed it for work right then. Mr. Dowd said it may start something if we did it then, like if one person asked everyone would want one, but other than that it was a good experience.

Driving on Metropolitan Avenue from its eastern most point, continuing to the Queens / Brooklyn…read moreborder, storefronts all look commercially bland. Whether by original design as to architectural simplicity or current signage & window dressing -- one remains common to the next. Silver Maples covering the Ascan Ave portion of Fox Funeral Home immediately give a look of working with the land in a English countryside sort of way. Well manicured shrubs, impeccably clean sidewalks, there is an inviting sense of charm and professionalism as you enter through the gaslamp illuminated doorway. What sets Fox apart from other such final moments businesses is the man in charge and his or her attention to the grieving families. Of course there is much more that creates an levity of heart, an ease of heart and mind from consultation to wake to funeral mass to cemetery. The key person, man in charge whom creates the most pleasant experience of which I describe is Thaddeus. The most gentlemanly of kind souls, Thad will guide your family through a most difficult period of life, a period in time, unfortunately -- one way or the other -- we will all have too face at some time.

Very professional and experienced. They are compassionate and supportive . I have arranged a…read morefuneral pre plan and several relatives were laid to rest through this company.

I can't express how grateful my famiy and I are about the services provided by Leo Kearns. Paul!!…read moreHas been an excellent, very professional and very cooperative. My requests were granted. Thank U Leo Kearns Services. My father had a beautiful send off. Sincerely Priya Kumar New Jersey

The attention to detail was impeccable. I felt genuinely cared for and the location on Woodhaven…read moreBoulevard is sumptuous and inviting, not at all like those dreary dark parlors that are so depressing. This location is tops for celebrating the life of your loved ones. Spacious, clean and the staff is so attentive. Plenty of parking in the adjacent parking lot by the church across the street which is available to all funeral guests.

I always tell my children to never say or write things in the heat of the moment. I tell them that…read moreto give themselves time to think if this what they really want to say, because once you say something it can never be taken back. So, I followed my own advice and waited a week, but I feel that this has to be said to you. Knowing the way you are, I sincerely doubt this will affect you, but I had to have my say. You have known my family for over forty years. As a little girl, I remember your funeral home being across the street from St. Benedict Joseph Labre school which I attended. The first wake I ever attended was at that funeral home for the custodian of St. Benny's. I realize that you deal with death on a daily basis, but the people that come to you are coming at their lowest moment. Fortunately, I don't deal with death on a daily basis. When my father died in April of 2022, I found you to be cold and unsympathetic. However, I gave you the benefit of the doubt, and decided when my mother died on February 16, 2025, to call you to handle the arrangements. I figured my mom would be the last of the Mohicans. I regretted that decision. I found you to be belligerent and condescending. If you cannot show a grieving family a little sympathy, it is time for you to retire. You were not very accommodating. I originally wanted my mom to have her wake on Wednesday, February 19, and to be buried on Thursday, February 20. You explained that there was a storm expected for that Thursday, and it may make the cemetery difficult. I understood that, but when the storm was canceled and I wanted to have the original dates, you said basically too bad I have other funerals. My mom died that Sunday, and I came to make the arrangements that Monday. You have three viewing rooms, how many people died in that period of time. When I checked on your website, the next wake you had was for that Thursday evening. I also gave you things that I wanted in the coffin with my mom, when I looked for them, I could not find them. When you were asked where they were, you said in the coffin. I looked again and still couldn't find them. Finally, you told me that they were under my mother. Something I never heard of. Also, on her mass cards, her date of birth was incorrect. You had her birth certificate. Instead of August 18, 1938, you had printed August 8, 1938. When I wanted a full open casket, you told me I better get her a gown. Who does something like that. I was flabbergasted. I was going to say something to you after the cemetery, but you kind of apologized and said you were having a bad week. Guess what, I was having a worse week than you. There is no excuse for the way you acted. Please consider retiring. Grieving families do not need to deal with a person like you. Not once did you express that you were sorry for my mom's passing. I will say one thing in your defense. My mom looked at peace in her coffin. Once you lose your compassion for a grieving family, you should no longer be a funeral director. Every time you were asked a question, you basically snapped my head off and said that you knew how to do your job. Obviously not, if this is the way you acted. This is no way to be. In addition to the grief of losing a beloved mother, your attitude was not something that I needed or should have experienced. -Maria Priolo

Honestly, if you can find another funeral home. Do it. I wish I could give ZERO stars if I could…read more We experienced a passing of a loved one, and the responses we received to ANY inquires were rude and absolutely disrespectful. Even asking something simple as 'Can we deliver the flowers on Saturday for a Sunday funeral' came with answer of 'Well if the flowers die, it's NOT our problem.' Absolute insanity. Would NOT recommend.

My mom who passed away in April 2024, always spoke highly of how J. Foster Phillips Funeral Home…read morelooked when she attending funerals and that is the company of choice for her funeral arrangements.  From the moment I called J. Foster Phillips Funeral Home, I received a call from the most wonderful and professional person: Joy Ann Miller. She walked me through the entire process of what to expect and ETA of when the funeral home would pick up my mom's body at her home.  We got an appointment to go over my mother's funeral arrangements at: J. Foster Phillips Funeral Home. From the moment you arrive at the location it looks grand like a castle. The staff is very welcoming and professional in the lobby. Their seating area is so clean and welcoming that it puts you at ease about using their services.  Joy Ann Miller was our funeral director and she was very professional, caring, compassionate and tried her best to accommodate all our requests. She sat us down and went through all the different options and costs for each. Joy Ann then brought us to select the casket in the room for displays and it was easy to choose the best one for my mom. She put us at ease that she will be there with us along the way and to call her anytime we need her or have any questions.  Joy Ann Miller is the hardest working person I have met in a very long time and I would recommend her to any of my friends and family. Even at the burial site someone was so impressed with how organized and detailed the burial was. They asked who organized our funeral and of course I told them J Foster Phillips and immediately introduced them to Joy Ann (A class funeral director). Call them and book an appointment and get your consultation for sending your loved one with professionalism and class. My family will definitely be using J Foster Phillips for future burials of our family members.

Beautiful funeral home but the staff lacks compassion. It is truly all about the money,and at the…read moreend you will feel exhausted because you will feel like you got little of nothing for all you paid for in the end. I didnt even have the funeral director that handled the arrangements the day of the service, I had some lady, I never saw before with a bad attitude, and wasn't even informed of the change. Flowers came up missing and the organ player we paid through them was late for the service

Had a wake and mass at a church followed by cremation…read more Everyone was so kind, helpful , polite and patient with us. The place was very clean and they did a great job making g our loved one look great and paid attention to what they looked like in life. Pallbearers were well dressed and very professional. All funeral services are going to be expensive but I felt it was a good value and gave us the closure we needed.

I met the owner and his wife at a recent event in Sarasota. Their kindness and compassion and…read moreprofessionalism in the funeral industry is unsurpassed. I would highly recommend using Hillebrand if you live anywhere in the NY/Long Island area. People with a heart! J