I am reserving the final star until after the service on Wednesday, Dec. 27th, but to this point both Dawn and Jacci have been compassionate professionals in assisting our family since our Dad's death. Their suggestions and patience were so beneficial while we were making important decisions to honor him, one final time. I will admit I felt compelled to write this today because in reading the reviews I could understand the most recent and perhaps mine will assure others that Maple Crest Funeral Home helped us so much. We too, will use the suggestion from them for the headstone monument. However, their assistance in this process is only to advise. The monument company that is chosen is responsible for the actual delivery and placement of that stone. This is not the first funeral I have been involved with. My husband is a minister in another city in WI and we have worked with many families over the years. I personally wanted to post this review now because while each client can express their viewpoint, I would never suggest that 1 star is merited. Emotions run rampant during seasons of grief and misplaced blame may not be fair to a reputable business such as this. My hope is that Mark B.'s family finds resolutions of this problem as I'm sure it has been upsetting. On behalf of our family, thank you Jacci and Dawn for your services! read more