I went to have my oil change and I didn't have to wait. They had it done in 10 minutes and I was…read moreback on the road.

I went to Valvoline for the first time in Morristown, Tennessee, 37814. Knowing that Valvoline is a…read moresponsor and used in the Indy and Formula racing cars circuit, I feel comfortable with the product. Considering how the service was professional & attentive, asked as many questions as I did, I feel I will become a customer and find comfort in Valvoline Service, Morristown, TN...

Great service amazing customer service this was a great Valvoline I travel and have been to 100…read moreof them I have never been treated with such respect and a smile on everyone's face great service

Carl was truly like an angel sent when we needed him most! We were on a road trip when our tire…read moremade a popping sound around 6:20 PM, and everything else was closed. We made it to this store and Carl was the kindest, most reassuring greeting in a stressful moment (two girls on a road trip who weren't sure what to do!). He helped us quickly and got us safely back on the road, we were out of there by 7:00. Everyone there deserves a raise. Great people and great service. Thank you so much, Carl!

We arrived after 6pm last night after heading a scary noise come from our vehicle on the interstate…read morewhile on a 5 hour road trip. They close at 7pm and never made us feel rushed or unwanted, and as 2 girls on a trip alone a car problem is scary and they also explained everything so we felt safe after. Carl and the team were incredible and not only fixed our tire/part that was broken but worked fast and got us safely back on the road after checking all the other tires as well. Greeted us with such calm and kind energy and we're so thankful, they all deserve a raise!!

We are regular customers and stop in weekly for frozen drinks. Today we stopped and the team leader…read moreTony didn't want to get cups to refill the slots since they are doing inventory tomorrow and they were out of most cups. My husband had to pay double for a frozen cappuccino because they didn't have the cups for them and they are way overpriced as is, my husband told them we won't be back. This isn't the way to treat customers just because you have inventory coming up tomorro.

I've been with this company for a little over a year, I love working here and all the people that I…read morework with &- our Boss Teresa is AMAZING!!!

Dave, Kevin and Ray go above and beyond the call of duty. It's hard to find a reputable and honest…read morecar shop but these guys are all that. Thanks for taking care of my truck!

Came in for an oil change and tire rotation. They were running a little behind with a staff…read moreshortage and the desk agent Tyson made me aware of it when I arrived. Well it ended up taking quite a bit longer than he thought and when it came time to pay my bill, he said I'm going to take care of your entire bill. I was beyond surprised and would definitely come back in the future. Everything works out in the end... if it hasn't worked out then it's not the end! Thanks Tyson!

Gets the car shining every time and the vacuums, spray and microfiber towels are the best addition…read moreto the car wash!!

I am definitely a member. Depending on the location as to whether it is worth the stop. West A. J…read more Hwy. and Morris Blvd. are the best. On the 3rd location they are extremely lacking. I have left there before half washed or half rinsed before. The quality there is NOT!

This is are all time favorite Shell gas station. Last year when traveling from KY to NC we stopped…read morehere by chance. When my husband used his Kroger loyalty card we were surprised that we got $1. off per gallon rather than the traditional 10 cents off. This year I had written down to take exit 417 to get gas at Shell. Before filling up my husband and I joked together that we probably wouldn't even get the ten cents off due to the error last year. Wrong!!! We once again got $1. off per gallon. So for a total of $1.49 per gallon my husband topped off our tank. We made a stop here on our return trip home. This will be a regular stop on our trips to and from NC from KY!

Good station my daughter has me stop there just about every day for something…read more It is convenient and clean

I'm a member here and it's a complete waste of time. Members only lane is always closed. Employees…read morewho come out to help customers having difficulty at the kiosk are in no hurry to move the line. I watched two employees come out to the kiosk eating while trying to converse with customers having problems. The cost is the cost but the value for what you get here is terrible.

Hours are posted incorrectly or not enforced consistently. I've shown up well before closing…read moremultiple times and still been told I couldn't enter. This has happened more than once, which is frustrating. If there's a cutoff time for entry, it needs to be clearly communicated.