It's a shame because this establishment has a really good concept, but the actual experience was a…read morecomplete disaster. I came here to celebrate my birthday and unfortunately, they fell short in every possible category. The layout is a major issue. We paid the $10 per person fee for the piano room, only to be squeezed in elbow-to-elbow with strangers. The tables are so tiny I literally had to eat out of my lap to avoid spilling food on my clothes. Even the basic facilities were a struggle; the women's bathroom was so cramped and unaccommodating that I could barely even sit down. When we asked to move to a more comfortable space, the hostess and waitress refused, citing nearby reservations. The kitchen and service were equally disappointing. After waiting over an hour for our entrees, the food arrived mediocre and tasteless. The steak had zero seasoning, and the mashed potatoes were dry and flavorless--essentially just a boiled potato thrown on a plate. The service was the final straw. When I tried to flag down a server to send the potatoes back, he told me he would "get her." When our waitress finally arrived, I explained the issue and she simply replied, "I know." No apology, no offer to bring something else, and no effort to make it right. To be met with that level of rudeness on my birthday was shocking. This was a complete waste of time and money--I won't be returning.

We booked the piano rom and saw a great jazz band. Really amazing music…read more Service was very fast and very good. We got cocktails and food which were totally fine. French fries were my favorite which is odd but recommend. Come for the music, make a reservation. Totally worth it

This place is amazing!…read more Fantastic cocktails, food and music! You really cant go wrong...we had a bottle of wine, espresso martini and a dirty martini all on point! To start we had the mussels in a chowder like broth and spinach salad with blueberries and more...both fantastic. For entrees we had the linguini with chicken in a garlic oil broth, the lobster and shrimp ravioli, the spinach ravioli in a pesto sauce and the tuna...all fantastic. The moment we got there the server made us feel at home and the waiter was on point too. The vibe is old school jazz bar...just phenomenal food and everything...in NYC would have been a $100 cover plus dinner and drinks.

*Carli's music is outstanding, and the stories he shares are superb. Speak with the owner if you…read morecan -- he has an exceptional journey worth hearing. This is exactly what restaurants should strive for: how they make you feel. We felt welcomed, cozy, and genuinely cared for. The hospitality was heartfelt, the food was fabulous -- well above average for a tourist area -- and the music wrapped everything together beautifully. Gorgeous jazz melodies vibrate through the room as you enjoy the essence of Puerto Rico and what life on the island is all about. Vida tranquila y pura

Likes - live music…read more Dislikes - bland and tasteless food. Yap! They don't understand how to spice . All pasta with rosemary flavor Linguine Del Mare $32 (only 4 mussels), asked for extra parmesan and the waitress came with 1Tspn of parmesan... mmm! - poor customer service

Nice spot with live music! Came here for the famous mojitos and appetizers…read more We really enjoyed the ambiance and the service was great!

Excelente service and ambience. Thanks for all your attentions. Great and hopefully visit soon?read more

La noche de Cabaret fue espectacular. Hermosas chicas y un buen show. Recomendado. Buena coctelería…read morey buen servicio.