Good massage not so clean facility, kind employees. Good to spend the day. It's an okay place.read more

I've been a monthly client of Toby's for years, and he is phenomenal. He is incredibly skilled,…read moreprofessional, and consistent. Every session is fantastic, and he always knows exactly how to fix whatever tension I'm dealing with. My monthly appointments with him are non-negotiable for my health and self-care. Five stars isn't enough!

Wow. I had such a great experience today with Kelly. It's been about 5 years since my last Botox…read moretreatment, and honestly I'm a little annoyed with myself for waiting so long. I used to go to Blue Med Spa in Sherman Oaks, and every visit there would take 1-2 hours. The whole experience always felt like constant upselling from start to finish, from the front desk to the injector. It just wasn't enjoyable. My visit today was the complete opposite. The office is beautiful and very welcoming. When you walk in there's chilled champagne, orange juice for mimosas, and a lot of skincare products displayed. I'll admit I was a little nervous at first because I thought it might be another high-pressure environment. Instead, everyone was incredibly kind and relaxed. I told Kelly upfront that I had about $450-$500 to spend, and she didn't bat an eye or make me feel uncomfortable about having a budget. She treated my 11 lines and forehead wrinkles for $300, after the receptionist helped me apply a $65 coupon that she informed me about at check out. I was honestly expecting to only be able to afford my 11s like I used to at Blue, where just the forehead area would run around $550-$600 and crows feet were always extra. The difference here was huge. Kelly was thorough, knowledgeable, and efficient. She explained what she was doing, listened to what I wanted, and never once pressured me to add anything or buy extra services or products. I was in and out in about 30 minutes. I'm beyond impressed with the whole experience and so happy to be done with Blue Med Spa. I'll absolutely be back to have my crow's feet done, and I'm even considering signing up for their monthly pass. Highly recommend Kelly. Thank you so much!

This was a very disappointing experience. I arrived 15 minutes late (which I understand is my…read moreresponsibility), but the way they handled it was unacceptable. The front desk told me they would shorten my treatment by 15 minutes, but if I wanted to cancel instead, they would charge me a $50 cancellation fee. So basically, I was forced to accept a shorter service for full price. I asked for any kind of discount since I wasn't getting the full treatment, and they said no. Very unfair. After my procedure, I had to wait another 10 minutes while the administrator was talking on the phone. No apology. No explanation. She didn't even tell me about payment right away -- just completely unprofessional. Customer service here is terrible. No flexibility, no empathy, no respect for clients' time or money. I've honestly never experienced anything like this before and I will never come back.

Any massage treatment I receive from Jennifer is always the Best…read more She is quite expert at providing a therapeutic massage that works out sore and tight muscles and brings a sense of relaxed wellness. I always feel like a new person afterwards. Thank you, Jennifer !

I had a male and he was very calming and very good at the massage. He was very observant and really…read morewas skilled. I used a Spafinder gift card and I think it's just easier to call in instead of emailing to book!

Kathy and Tiffany were amazing! We were able to book last…read moreminute massages on a Sunday and it was the perfect way to end the weekend. Incredibly relaxing and very sweet therapists with magic hands!

I used to go to this establishment many years ago, but stopped when the massage therapist I used to…read moreser left. I found a Groupon this time and decided to give a new therapist a shot. I think it was around $65.00 for the hour. I walked in and was not greeted by the lady at the reception desk, who was watching a very loud show on her phone. She didn't smile, barely made eye contact and when I asked for water, she pointed to the water dispenser so I could get my own. Ok cool. She was not friendly and not what would I would expect going in for a massage. I've been stressed due to the loss of my father, so I decided to treat myself to a massage. Anyway, I wasn't there to see her, hence the 5 stars. Things quickly got better when I met my massage therapist, Annie. She was delightful, very experienced and melted the stress right out of my neck and shoulders. Annie gets ten stars. No joke. The massage bed was also very comfortable and heated. I will definitely be back and deal with Ms. no eye contact, just to see Annie. Tip her well please, she works hard and that takes a toll on her own body. The suggested tip signs are tacky in my honest opinion, but please remember that the massage therapists are on their feet and use their whole bodies to make you feel better. Thank you Annie, for doing just that. You are the Amazing in "Amazing Thai Massage".

Excellent Service! Kind and respectful staff! Great Value compared to other full amenity spas in…read morethe SCV.

Royal Escape as the name implies is indeed, a fortress to behold if you are looking to be taken to…read morea deeper level with your tissues, nerves and a great relaxation experience. I have been to many spa's but none quite gave me that wow experience like I got here , I literally did not want it to end. Starting with the amazing ambience with the environment creating such a welcoming vibe, the awesome masseuse Mina, the deep tissue body massage, hot stones heating the very right spots, calming music in the background, facials...It's something you can only be there to understand the depth of professionalism I had. And all credits go to the adorable owner, Onn which without her expertise, skills , training and guidance...her team would not be half as perfect. Do yourself a favor and get that well needed experience from them and the price also, worth every penny and more.

Been going here for months and my hip and back are so much better. Each technician seems to really…read morecare about my health, and I have not been disappointed. Today with Mari was excellent, and she really put in the extra effort. .

That was an amazing massage! JoJo is incredibly friendly, professional, and very skilled. I walked…read moreout feeling relaxed, loose, and refreshed. One of the best Thai massages I've ever had. Can't wait to come back!

I booked a couples massage for my husband and myself. Unfortunately, while his massage was great,…read moremine was completely unacceptable. From the start, my therapist appeared distracted and unprofessional. Her phone continuously vibrated during the session, and I could physically feel her stopping and shifting as if she were checking it and replying. While I heard my husband getting a massage done with oil, she spent the first half just rubbing her elbows over the sheet because she was texting and didn't want to get her hands oily. She would stop and I could feel her wrist move or she'd massage with one hand. At times, she paused entirely. While I was on my stomach, she only worked on my left side and barely touched the right side of my back. She spent an excessive amount of time lightly rubbing my left leg with no pressure or technique. I never received a full, balanced massage -- my right side was largely ignored, and parts of my arms were never addressed. The unprofessionalism began even before the appointment. When I called to book, I was told via text to schedule that way instead. The responses I received appeared careless, including what looked like a child's message and a sticker of children a few hours a had made the appointment. The day before the appointment, I received a call stressing that I needed to be on time because another client was booked after me -- as if my appointment was somehow less important. This experience left me profoundly dissatisfied and extremely disappointed. A massage should feel attentive and professional. Instead, I felt disregarded and undervalued. I will not be returning.

I cant wait to come back. It was the most affordable yet best massage I've got recently. I told my…read morehusband and he was excited to try their foot reflexology. Im planning to come back every month. Staff are friendly too.

Finally decided to give this place a try and boy did they disappoint. Paid $80 for the deep tissue…read moremassage and I literally just got a "rub down" from a Masseuse named Ana. There was literally no effort throughout the massage. Won't be coming back to this establishment.

I got a massage from Natalya for the first time and it was hands down the best I've ever received…read more Natalya is very kind and super sweet. She definitely knows her stuff. She helped with the tightness in my back as well as my knots. I'll be coming back for sure!

I was recommended getting a lymphatic massage after my brachioplasty surgery. After reviewing…read moreseveral massage therapists, Natalya seemed to be the best choice. She is really nice and very informative on what the benefits from lymphatic massages are. I was initially concerned that the massage would be painful on my swollen surgical scars, but the massage was relaxing and blissful. I added a paraffin treatment on my hands too, and that was a great add-on. She even followed up with me the next day to see how I was feeling. Safe to say I was feel energetic and great.